Dorrington House in Norfolk | 4 Care Homes

Review of
Dorrington House (Watton)
from Michael A (Son of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

the home is very professionally run the staff excellent and very friendly the activities at the home are very good there is always something going on the food is well presented and mum seems to like it

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

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Review of
Dorrington House (Watton)
from Tracey M (Daughter of Resident) published on 11 June 2025 Submitted via Website • Report

Overall Experience

I just wanted to say a huge 'Thank you' to all the wonderful staff at Dorrington House.
Dad has been here for 2 years now, and we couldn't be happier with the excellent care, warmth, company, and attention that he receives every day.
Dad can be quite unsettled at times, and I know that you all treat

him with such respect and thoughtfulness, putting him at ease. This alone is very much appreciated. I feel happy knowing that he is so well cared for.
Dad loves the food, and always says 'What a good chef they have' and the lovely staff are often making him his very favourite cheese sandwiches.
You all go above and beyond your duties and we are incredibly grateful.

THANK YOU ALL. Xx

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

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Review of
Dorrington House (Watton)
from Linda T (Daughter of Resident) published on 11 June 2025 Submitted via Website • Report

Overall Experience

My mum went in for respite care ,but stayed longer term after the sad passing of her husband.I have found the care home to be lovely!So happy and supportive to the residents and their families,my mum has settled in well and has thrived being there .
The dementia care is top notch ,I can't recommend

them enough!

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

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Review of
Dorrington House (Watton)
from Jane K (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report

Overall Experience

Staff disinterested, bad communication, food poor, toast and cereal every day for breakfast, severe dementia residents disturbing other residents through shouting.. other residents telling them to shut up, lack of response from care workers, manager lacks communication skills..... I dread visiting

dad, his deterioration in the months he has been resident is appalling...

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

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Review of
Dorrington House (Watton)
from K J (Son of Resident) published on 23 May 2025 Submitted via Website • Report

Overall Experience

Overall Dorrington House has proved the right choice for mum. The carers from the senior staff through to the cleaners and general staff are always kind and helpful and will always try and address any issues or concerns
as quickly as they are able. Mum is 93 and will soon have been in Dorrington for

2 years.
I do think the decor throughout is starting to look like it requires some freshening up and updating, however that isn't to take away from how well mum is cared for and looked after.
Whenever I visit I am always made welcome, all the staff stop to chat, whatever their job or position.
Nothing is ever going to be perfect, but all in all I think Dorrington House does an extremely good job and
I am pleased with our choice of carehome and I know she is being well looked after.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.

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Review of
Dorrington House (Watton)
from Lisa S (Resident) published on 28 April 2025 Submitted via Website • Report

Overall Experience

Enthusiastic, friendly members of staff are always there to help with dad, and they work so hard. They always let me know if there was a problem. They always say hello when I am there, which does mean a lot as dad doesn't like coming out of his room. So they always make time for him. Couldn't ask for

anything better for dad, he loves it there.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Watton)
from Maria B (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report

Overall Experience

Mums been at Dorrington House for over two years. While the decor may need some updating I can't fault the home and its staff, they really do care. We have worked together to settle mum and deal with any issue that arise's. For the first time in mums life she has a social circle the ladies in the Lounge

are good pals encouraging each other in the activities. It's a joy to see them interact with each other even if some days they're muddled. They have a busier calendar than me!

If you're looking for a home for a family member which you can trust I would 100% recommend Dorrington House I'm kept updated. It's up to you on how much you're involved. I'm very involved and always feel welcomed no matter what time of the day I show up. They have nothing to hide the residents wellbeing always comes first. Well done Dorrington House.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Dereham)
from Teresa A (Niece of Resident) published on 11 April 2025 Submitted via Website • Report

Overall Experience

I am very pleased with the care my aunt has received since she has been at the home. Staff are knowledgeable and attentive, and I feel that my she is in safe hands. I would happily recommend this care home.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Dereham)
from R P (Regular Volunteer) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

I am a volunteer for the church and visit monthly and join in other times with activities. I am always impressed with the happiness of the residents the staff always attending to their needs and going above and beyond to join in the fun and activities. We love singing all together and it's a great atmosphere.

I would recommend Dorrington House to anyone and would send my relatives here.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Dereham)
from L T (Wife of Resident) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

Skeleton staff on Sunday. Clean throughout and tidy, with a really nice friendly atmosphere. Nice carers, all very friendly; my husband seems happy here and warm. If he's happy that's what it's all about.

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Dereham)
from F L (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report

Overall Experience

We find the care the staff give to our Mum excellent they are always very supportive and helpful to any of Mum's needs. Any concerns they are always quick to inform us either by telephone call and or email.
Thank you team we really appreciate all you and the staff do for Mum

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Wells)
from G H (Daughter-in-law of Resident) published on 10 April 2025 Submitted via Website • Report

Overall Experience

For ten years my husband's mother in law was cared for at Dorrington. She was wonderfully looked after, professionally, respectfully, but also lovingly. I am sure that her good care was why she lived to a very old age.

Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Watton)
from R B (Brother of Resident) published on 31 March 2025 Submitted via Postal Card • Report

Overall Experience

I find Dorrington House to be an excellent place for my sister to be. The carers are excellent and very helpful, kind and considerate. The premises and bedrooms are all very clean. And best of all I am always offered a cup of tea "LOL". Overall, an excellent home.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Watton)
from Lyn H (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report

Overall Experience

My mum seems very happy and settled at Dorrington House. She enjoys the food and has put on weight, and it is lovely to see all the activities that are arranged for the residents. Mum has dementia, but overall, there seems to be an improvement cognitively, which is due, I believe, to the games they

are encouraged to play which involve questions and answers. My mum has had a few health issues, which the staff seem to deal with quickly and competently.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Watton)
from Ian D (Son of Resident) published on 31 March 2025 Submitted via Website • Report

Overall Experience

Absolutely brilliant, wonderful staff who really go above and beyond,in the true sense of the expression. Dad is really happy there kept active and involved and always tells me about his new friends. He really loves the food as well and has put on weight (in the good sense) since arriving there. Thank

you all so much.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Watton)
from T N (Son of Resident) published on 31 March 2025 Submitted via Website • Report

Overall Experience

All the staff are very friendly and nothing seems to be too much trouble. I had mixed emotions when we needed to find a care home for mum, we visited a few in the area and chose the Dorrington as it seemed so friendly and very welcoming, the overall standard of care looked to be very good, and we haven't

been disappointed it been 4 months now and mum is very happy and has settled in very well.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Watton)
from Janet T (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report

Overall Experience

Despite having mobility issues, my dads health seems to have improved overall along with his cognitive abilities. His skin tone and colour has improved and he seems much happier in himself, he says his food is very good and the staff are wonderful. there must be some truth in that because he is quite

able and happy to have a sing song, this gives us peace of mind knowing he is in the best place for him with his care needs provided for

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Watton)
from M R (Friend of Resident) published on 18 March 2025 Submitted via Website • Report

Overall Experience

My friend is being looked after well and over the months he's been at Dorrington, has accepted personal care that he wouldn't accept at home from carers or anyone else. There's a lot of activity going on, which is good to see even though it's not something he would want to take part in. I am a little

disappointed that nothing has been done by way of a hearing test as his deafness is a further barrier for him. He's been referred but months have gone by since then. Also, I have been told about personal care provided in front of him, which seems disrespectful.

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Review of
Dorrington House (Watton)
from Michael T (Son-in-law of Resident) published on 18 March 2025 Submitted via Website • Report

Overall Experience

Due to health and memory issues my father in law was no longer able to live independently so having been at Dorrington House at Watton for a few months we can now appreciate that despite being a difficult decision, it was the best move possible for him. He likes it there says the food is good, and has

of late made some efforts to socialise and says he is happy, and as long as he is happy so are we

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

Facilities
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Review of
Dorrington House (Watton)
from Andrew D (Son of Resident) published on 18 March 2025 Submitted via Website • Report

Overall Experience

Dad was accepted with great warmth and kindness upon arrival at Dorrington House Watton. He settled very quickly and has really benefitted from the excellent level of care and the outstanding range of activities which are so important to keep him and all the residents stimulated and active in so many

different ways. Not only that but he really enjoys all that is presented to him and it keeps him and so many others smiling! Thank you to the lovely team at Dorrington House

Reply from Steven Dorrington, Service Provider at Dorrington House (Watton)

Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)

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Care Homes Owned by Dorrington House in Norfolk

Dorrington House Locations in Norfolk (4)

Dorrington House Reviews in Norfolk (203)

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