Care Homes Owned by Dorrington House in Norfolk

Recently dad has deteriorated healthwise and the staff have been unbelievable in their level of attention, support and constant phone calls and email updates to me. I can't thank them all enough

My father in law has dementia and has been on palliative care for a while after recurring chest infections of which we were informed at the outset and kept up to date with medications and progress. He has been a resident since November 2024 and despite being bedbound says he is happy and is treated well. We find the staff easy to talk to and feel that my father in law is in good hands

Home always short staffed at weekends, food mediocre at best, floor staff/carers are always friendly and try to be helpful, but most have English as a second language, always have to tidy Dad's room, laundry team are diligent and very helpful and friendly.

Mumsi is happy, clean, exremely well looked after and is making the most of her time at Dorrington as they really do have lovely and competent staff who do care! im so pleased for her and to add that she enjoys the activities when shes well enough xto do them and loves the food amd snacks!.....thank you Teamx

Massive tele in the main lounge where everyone gathers but has smaller rooms if u want some peace a quiet.

Staff are kind and caring . Activities are good too ,

I have always found the staff at Dorrington House to be very efficient and caring and deal with any problems promptly. I raised concerns that Mum didn't seem herself at our last visit. They made sure that she saw a doctor and gave me regular updates.

The food is of good quality and there is always a choice at every meal.

The staff are friendly and helpful

The staff are friendly and always helpful.

I'm sure Mum is not always easy to deal with, but Geri, Lydia, Francesca, Mary and Hayley (who Mum really took to, before leaving) anf their team have been the main reason we'd like Mum to stay at Dorrington House.

He has been in bed for a number of months as he was sliding out of the chairs. Now he has been given a proper chair by OT which will enable him to be included when there is entertainment going on, also be pushed out into the garden when the weather is good.

My wife has dementia and can very difficult to look after but the staff and carers are so patient and kind towards her and I feel assured she is well looked after if I have any concerns I know there is someone that I can speak to I would definitely recommend.dorrington

I visited a resident with a friend. The resident had been very unwell when living at home. She told us that she is receiving excellent care, and particularly enjoys the food and the care she gets. She was a different person from the one I last saw in her own home - she was calm, clean and able to engage with us. She is not yet ready to join in with the activities which is why I can't comment on them. The home was secure and staff helpful and friendly. The care she is receiving has made a really positive difference to the resident. Thank you.

My father went into Dorrington during Covid then shortly after my mother joined him. We were very lucky that they were accommodated in opposite rooms. Unfortunately my mother passed but dad is still there. He is always happy, clean and tidy. The activities team are outstanding. Always something going on even at weekends. As a family we are happy with Dorrington for dad's care

My dad went in there last August and he has totally changed for the better. He gets involved with other residents, play games and enjoy the music sessions they have. It was the best thing that happened to him, and for my mum. Staff are wonderful ..can't fault a single thing.

I think the level of care is excellent as is the level of communication

Dorrington House (Watton) promptly follows up/refers on/up medical concerns relating to my relative and provides prompt feedback working hard to keep us, the family, in the loop. Staff and managers are very friendly and helpful.

Dorrington House has cared for my father for over a decade. He has been well-looked after and the communication from the home has been very good. The staff have always been kind, caring and thoughtful.

I feel assured he is being well looked after and in experienced and caring hands.