Care Homes Owned by Sharob Care

his meals and took part in a variety of activities. I would like to thank the management and all the members of staff who looked after my husband. I would moreover recommend this nursing home to anyone considering residential care for themselves or a member of their family.

once, and spending so long at the home, I was able to watch the staff at work and was amazed at the level of care, compassion and astonishing patience they had and this was absolutely genuine which I found very humbling.

I had a few low spots due to my wife's condition and they could not have been nicer to me as they also look after the welfare of the residents loved ones too which was much appreciated. It felt more like a family home with everyone, staff and residents mixing whether they were on duty or not which came as a surprise. The food which I also ate many times was excellent and varied.

When my wife passed away it was sad to say goodbye to my new friends at the home.

very happy whenever we go to visit, and the staff make us feel so welcome as well! I would recommend this home to anyone looking for a place for a relative that has dementia.

same, but I feel this should probably be changed and displayed less obviously. Luckily no harm was done.
Since the new manager has been managing Caprera, lots of things have been improved. There seem to be quite a few more staff who are really lovely and very caring. I notice that the checks for MUST, Waterlow and etc. are all done much more regularly, helping to pick up any problems quickly. Dad has been encouraged to join in the activities and seems to enjoy these when he is in the mood. The staff are dealing with Dad’s behavioural problems in a very empathetic way, we know that he can be difficult and hope that medication may be able to help him in future. Thank you all very much.

occasions. Mum has thrived under their care and is ready to return home in the next couple of days. I am very grateful to all the team for looking after her and helping her to get back on her feet. The house is set in a lovely situation and offers a peaceful environment to the residents, whom all seemed happy when I have visited. I know Mum is looking forward to getting home soon, but this has only been made possible by the support and help from all the staff. Thank you all so very much.

she is back in her old room where she is much happier.
Mum is very settled in Caprera however a couple of years ago her behaviour became challenging but the staff were excellent in coping with this and looked after Mum well and kept her safe.
Covid was very difficult for all and Mum couldn't understand why we couldn't visit, it was a distressing time but Caprera staff, again, looked after Mum so well, it was reassuring for the family at this scary time.
Visiting times are all day, every day which is good for our family as we all work different hours and shifts.
I feel reassured that Mum is being looked after well and she is kept safe.
Well done Caprera.

lingering smells which I find very important. The noticeboard is very informative as to what is going on so I can see what is on offer for Mum to participate in or just to watch. The residents all seem comfortable in their surroundings and look well cared for, with no food-stained clothing or mismatched attire. The home is well furnished and decorated with good contrast of colours and not much clutter around for people to bump into. There always seems to be staff on hand to help and assist and I can ask any questions without being made to feel a nuisance. I am kept informed about Mum by phone and when I email Caprera the response is very quick.

appears significantly happier since arriving at Caprera Care Home eight weeks ago.

after him. This they certainly did. Also making sure we were ok. We visited regularly, sadly our friend deteriorated very quickly: I do strongly believe he knew he was safe and being looked after, but also back in his home town. He passed peacefully away after being in Trelana for just 8 days. The care our dear friend was given and ourselves was outstanding. We were even booked in for lunch the day he passed away in case we were still at the home at that time. Thank you to you all for all you did. We will never forget your kindness. Keep up the hard and dedicated work.

pod. During her stay, I have been very impressed with the care she received across the board, from HCAs, chefs, Managers to clinical staff. As Mum's mobility became progressively worse, they accommodated her needs. The staff loved and cared for Mum in such a wonderful way and they became her extended family. They loved her and brought out her true character and she was happy, considering the circumstances. During the recent end of life, which was 18 days in total, they supported me and my family every day and genuinely cared and went on the sad journey with me. When they are short staffed, they pull together to give the care to the residents that they deserve, they do a really fantastic job.

back. They are so compassionate when I get upset due to my mothers frailty. I couldn’t have wished for a better place than Trelana, thank you to all the incredible staff.

her, showing extraordinary levels of sympathy, patience and tolerance at times, always absolutely professional. She can be very difficult to please but she is happy living there and understands she is being well looked after which is a huge comfort to me as I live a long way away and am unable to visit regularly. They go to great lengths to ensure she has company, often 1:1 and make every effort to ensure she is as safe. I am also grateful for the time they spend chatting to me on the phone about how she is. We have been so lucky to get her a place here - thank you to all the staff!

appropriate to the advanced stages of dementia. Mum spends her days with her bag packed, waiting for her own mother to come and take her back to Ireland, the country she left back in 1949. In spite of mum's occasional outbursts of aggression, the care staff in Trelana are unfailingly patient, respectful, good-humoured and genuinely caring with this poor lost elderly lady. I am always kept informed about Mum's health/medical issues, all of which are picked up very quickly by the care staff.
The staff have also been incredibly supportive to me when things might have become a bit too much. The main thing is that I know Mum is being properly cared for 24-hours a day, 365 days a year.

to not have to worry about anything any more. Her general condition has deteriorated over time and she is now immobile so is wheeled about the place, but I understand she is generally still her old self - sense of humour and so on. She loves the excellent food! Unfortunately she has very little sight left and very poor hearing so I haven’t had a proper visit with her since lockdown last year. I am hoping that Trelana will soon have the protocols in place to allow face to face visits. With regards to Covid, Trelana took the decision to lockdown early and so have kept their residents safe and well. I get regular updates on Mum’s wellbeing and am informed of any changes to her situation.

they needed. Mom had COPD, so there was never an issue getting her the equipment she needed to live as normal and comfortable a life as possible. It was also arranged that she could be attached to an oxygen machine in the dining room so that she could have her meals with everyone else (this wasn't possible at her previous home).
Mom and Dad were encouraged to join in with all the activities that Trelana offer and even day trips.
Sadly Mom passed away in November 2019, and Trelana were wonderfully supportive. Dad is still very happy living there.

I would not hesitate to recommend Trelana Nursing Home; the management and staff are absolutely wonderful. Trelana feels like home.

be made available as a double room for Mum and Dad. This is just one example of the genuine care that has been shown to our family, and our parents in particular, at Trelana. It is just such a pity that we all live so far away from Trelana, as we would have loved them to stay in their lovely room, being looked after so well. Since we all live in the far west of Cornwall, the family wished to move them closer so we can all visit more easily, but we cannot recommend Trelana and its staff highly enough.

to help her settle in. She has now been there for over 18-months and is very happy and settled. She loves the staff who all make a fuss of her and has befriended one of the home cats who spends most of the day with her. The staff organised events all the time, and even during the pandemic, have managed to keep their residents safe and cared for. The home is clean, well-staffed with committed and caring people. I am so glad we chose Trelana and would recommend it to anyone. Mum looks 10-years younger now, hairdressers visit, chiropody attends, and the teams keep creating additional things for all the residents to take part in. We are also kept fully informed of everything to do with Mum.