Care Homes Owned by Sharob Care

My husband was resident in Trelana for about a year before his death in August 2025. The standard of care he received throughout this time was excellent. The staff could not be more kind nor more caring. Nothing was too much trouble and my husband was respected and treated almost as family. He enjoyed his meals and took part in a variety of activities. I would like to thank the management and all the members of staff who looked after my husband. I would moreover recommend this nursing home to anyone considering residential care for themselves or a member of their family.

My wife was transferred from hospital to Trelana for 'end of life' palliative care and while I was worried about what this involved, it was explained on arrival by the management team and we were made very welcome. I visited my wife every day more or less for several hours and also stayed all night once, and spending so long at the home, I was able to watch the staff at work and was amazed at the level of care, compassion and astonishing patience they had and this was absolutely genuine which I found very humbling.

I had a few low spots due to my wife's condition and they could not have been nicer to me as they also look after the welfare of the residents loved ones too which was much appreciated. It felt more like a family home with everyone, staff and residents mixing whether they were on duty or not which came as a surprise. The food which I also ate many times was excellent and varied.

When my wife passed away it was sad to say goodbye to my new friends at the home.

My grandmother moved to Eldon House from another care home where she had had difficulties settling in after her lengthy stay in the Hospital. Eldon House and all the staff have made her feel very happy there and she has settled in so well. They are very supportive of her ongoing dementia and she seems very happy whenever we go to visit, and the staff make us feel so welcome as well! I would recommend this home to anyone looking for a place for a relative that has dementia.

Since the new manager has been managing Caprera, lots of things have been improved. There seem to be quite a few more staff who are really lovely and very caring. I notice that the checks for MUST, Waterlow and etc. are all done much more regularly, helping to pick up any problems quickly. Dad has been encouraged to join in the activities and seems to enjoy these when he is in the mood. The staff are dealing with Dad’s behavioural problems in a very empathetic way, we know that he can be difficult and hope that medication may be able to help him in future. Thank you all very much.

Mum was placed at Eldon House for a post-hospital assessment period and to convalesce. From day one, I have been very impressed with the level of care and attention from all the staff. Myself and other family members have all been welcomed when visiting, being offered cups of tea and even lunch on some occasions. Mum has thrived under their care and is ready to return home in the next couple of days. I am very grateful to all the team for looking after her and helping her to get back on her feet. The house is set in a lovely situation and offers a peaceful environment to the residents, whom all seemed happy when I have visited. I know Mum is looking forward to getting home soon, but this has only been made possible by the support and help from all the staff. Thank you all so very much.

Mum is very happy at Eldon House, she has calmed down and seems very settled. She seems very happy with all the care and the staff. She really enjoys the food and coming downstairs to be in the lounge with everyone else. Overall, very happy and so pleased for Mum.

Well done Caprera.

I am always impressed by the way I am greeted on arrival at Caprera Care Home, whoever opens the door knows who I have come to visit and where she is. The staff are very approachable and friendly and their interaction with the residents is very nice to see. Caprera is very clean and there are no unpleasant, lingering smells which I find very important. The noticeboard is very informative as to what is going on so I can see what is on offer for Mum to participate in or just to watch. The residents all seem comfortable in their surroundings and look well cared for, with no food-stained clothing or mismatched attire. The home is well furnished and decorated with good contrast of colours and not much clutter around for people to bump into. There always seems to be staff on hand to help and assist and I can ask any questions without being made to feel a nuisance. I am kept informed about Mum by phone and when I email Caprera the response is very quick.

Mum settled in Caprera Care Home really quickly, she was made to feel very welcome. All the staff are very friendly and caring and always on hand if we need any advice. My life is so much easier now I don't have to worry about her as I know she is well looked after and she loves the food!

Overall, my wife appears significantly happier since arriving at Caprera Care Home eight weeks ago.

Our dear friend was brought to Trelana Nursing Home on 17th May. Although tired he was pleased to be back in Bude, liked his room and the fact the sun shone in and he could see the sea. The staff introduced themselves and said they would keep our friend as comfortable as possible, pain free and look after him. This they certainly did. Also making sure we were ok. We visited regularly, sadly our friend deteriorated very quickly: I do strongly believe he knew he was safe and being looked after, but also back in his home town. He passed peacefully away after being in Trelana for just 8 days. The care our dear friend was given and ourselves was outstanding. We were even booked in for lunch the day he passed away in case we were still at the home at that time. Thank you to you all for all you did. We will never forget your kindness. Keep up the hard and dedicated work.

My dear mum passed away this month and when we lost Dad in June 2020, she went into Trelana for respite care, originally and settled really quickly. She was there 14 months in total. During this time, although we were in lock down for part of it, I was still able to Face time her or visit in a secure pod. During her stay, I have been very impressed with the care she received across the board, from HCAs, chefs, Managers to clinical staff. As Mum's mobility became progressively worse, they accommodated her needs. The staff loved and cared for Mum in such a wonderful way and they became her extended family. They loved her and brought out her true character and she was happy, considering the circumstances. During the recent end of life, which was 18 days in total, they supported me and my family every day and genuinely cared and went on the sad journey with me. When they are short staffed, they pull together to give the care to the residents that they deserve, they do a really fantastic job.

The staff are always so helpful and always willing to go that extra mile. I live so far away and can only phone to keep up to date with my mothers health and welfare. The staff are always busy but always take the time to answer my questions and even if they can’t, they always get someone to call me back. They are so compassionate when I get upset due to my mothers frailty. I couldn’t have wished for a better place than Trelana, thank you to all the incredible staff.

My uncle has been a resident of Trelana since April 2017. I am very happy with the care my uncle has received. He is well cared for, and the home regularly communicates with me to update me on his condition. The home is clean and well looked after, and the staff are friendly and caring.

My stepmother has been a resident at Caprera for the last 4 1/2 years as she became unable to look after herself independently. She has severe Alzheimer’s now which has affected her behaviour - this is at times extremely challenging. I have been really impressed by the way the staff have cared for her, showing extraordinary levels of sympathy, patience and tolerance at times, always absolutely professional. She can be very difficult to please but she is happy living there and understands she is being well looked after which is a huge comfort to me as I live a long way away and am unable to visit regularly. They go to great lengths to ensure she has company, often 1:1 and make every effort to ensure she is as safe. I am also grateful for the time they spend chatting to me on the phone about how she is. We have been so lucky to get her a place here - thank you to all the staff!

The staff have also been incredibly supportive to me when things might have become a bit too much. The main thing is that I know Mum is being properly cared for 24-hours a day, 365 days a year.

My mum has been a resident at Trelana Nursing Home for nearly two and a half years now. When she first arrived, she settled in straight away with the help of the caring staff. She has dementia and had been having hallucinations, these seemed to settle down pretty quickly and I believe she was relieved to not have to worry about anything any more. Her general condition has deteriorated over time and she is now immobile so is wheeled about the place, but I understand she is generally still her old self - sense of humour and so on. She loves the excellent food! Unfortunately she has very little sight left and very poor hearing so I haven’t had a proper visit with her since lockdown last year. I am hoping that Trelana will soon have the protocols in place to allow face to face visits. With regards to Covid, Trelana took the decision to lockdown early and so have kept their residents safe and well. I get regular updates on Mum’s wellbeing and am informed of any changes to her situation.

Sadly Mom passed away in November 2019, and Trelana were wonderfully supportive. Dad is still very happy living there.

I would not hesitate to recommend Trelana Nursing Home; the management and staff are absolutely wonderful. Trelana feels like home.

Dad was placed at Trelana in a step-down bed after a stay in the hospital. Mum had been placed in a care home in Looe. I had tried to arrange for a bed in Looe with Mum, but none became available. I told the manager of Trelana this. The following day, she rang me to say they had a lovely room that could be made available as a double room for Mum and Dad. This is just one example of the genuine care that has been shown to our family, and our parents in particular, at Trelana. It is just such a pity that we all live so far away from Trelana, as we would have loved them to stay in their lovely room, being looked after so well. Since we all live in the far west of Cornwall, the family wished to move them closer so we can all visit more easily, but we cannot recommend Trelana and its staff highly enough.

I can't thank the teams at Trelana enough for all they do. My mum was taken to Trelana from Spain following the death of her husband. She was unable to cope alone. Mum really didn't want to live in a home, and the first few weeks were very traumatic for her. However, the teams went way over and beyond to help her settle in. She has now been there for over 18-months and is very happy and settled. She loves the staff who all make a fuss of her and has befriended one of the home cats who spends most of the day with her. The staff organised events all the time, and even during the pandemic, have managed to keep their residents safe and cared for. The home is clean, well-staffed with committed and caring people. I am so glad we chose Trelana and would recommend it to anyone. Mum looks 10-years younger now, hairdressers visit, chiropody attends, and the teams keep creating additional things for all the residents to take part in. We are also kept fully informed of everything to do with Mum.