This is an appalling carehome, my husband spent 90% of his 5 months here suffering, no communication, extremely poor hygiene, incompetent care staff, broken personal items and stolen, ignorant manager (John). Serious incidents not documented so go ignored, Missed meals or inedible. Safeguarding involved not just with our complaints but own staff complained too.
If you complain of poor care staffing your classes as a nuisance, wouldn't need to complain if your loved one was being cared for and treated like a human not a number.
Even staff left due to being treated appallingly, Says it all doesn't it. They show fun days on fb, there was no fun in my husbands building, 80% left to rot in their own beds and in their own excrement.
Please do not leave your loved ones here if you want to feel relaxed they are being taken care of because they simply won't be.
I'm limited to what I need to say but what is more important is safeguarding know everything my poor husband suffered.
↩Reply from John Craig, Home Manager at Weston Park Care Home
This review is not unexpected as the resident wasn't happy from the moment he arrived. Everything was done to meet his needs however, in the end I had to serve notice as it was not fair on my staff.
The residents wife said that he would be just the same wherever he moved to. I think it worth noting that he asked could he stay at Weston Park.