Care Homes Owned by Capital Care Group in West Midlands

Thank you so much for taking the time to leave such a kind review of Evedale Care Home. We are delighted to hear that your father-in-law has settled in well and that you have noticed the care, kindness and companionship shown by our team.It's lovely to know you are pleased with the refurbishment, the spacious ensuite room, and the high standards of cleanliness. We're also glad you enjoyed the Elvis tribute - our team works hard to provide engaging activities and entertainment that residents and families can enjoy together.Your comments about the positive atmosphere and leadership mean a great deal to us. We are committed to making Evedale Care Home a welcoming, happy place for all residents, families, and visitors.

That's truly wonderful to hear. It must be such a weight off your shoulders knowing she's not only safe, but also genuinely happy and cared for. The fact that your own experiences with the staff match what she's saying really speaks volumes. I'm really glad you have that peace of mind.

Thank you very much for your feedback. We're pleased to hear that you're generally enjoying life here and that our kitchen staff have been able to adapt the menu to your preferences - it's important to us that everyone feels comfortable and well-catered for. We're also glad you find most of our carers supportive and skilled, especially with personal care. We appreciate your honesty regarding being addressed across the room and your concerns about a couple of staff members coming across as too bossy. We'll take this on board and will follow up with the team to ensure all interactions remain respectful and person-centred. It's great to know you find GP access convenient - we aim to make healthcare as accessible and stress-free as possible. Please don't hesitate to raise any further concerns with us directly - your comfort and dignity remain our top priorities.

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mom felt comfortable and well cared for during her visit. It's always our goal to create a warm, welcoming environment where every resident feels seen and valued.We're glad she enjoyed her lunch (especially the pudding!), and well be sure to pass on your compliments to the team. Moments like seeing her smile are exactly why we do what we do.Thank you again for taking the time to share your experience.

Thank you so much or your review and we are extremely happy that your cousins end of life care was of what it should have been. I will feed back to the Team.

Thank you so much for your kind and thoughtful words. We are truly grateful that you took the time to share your experience on behalf of your mum. It means a great deal to the whole Evedale team to know that we were able to provide care, comfort, and support during such an important and sensitive time.We're especially pleased to hear that your loved one was treated with dignity and respect, and that our team helped create a calm yet uplifting atmosphere. Our staff work hard to build genuine relationships with residents and their families, and your feedback reassures us that this approach makes a real difference.Your thanks will be passed on to the team

Thank you for sharing such kind words during what we know is a very emotional time. We're so sorry for your loss and truly appreciate you taking the time to reflect on your dad's stay with us.It's heartening to hear that our team were able to bring moments of connection, warmth, and even humour during his time here. We strive to treat every resident with the respect, dignity, and companionship they deserve, and we're glad this came through in your experience. We're also grateful you felt supported and informed - we understand how important that is for families, especially during difficult moments. Your feedback will be shared with the whole team, and we're sure they'll be touched by your words.

Thank you so much for your kind and thoughtful words. We are truly sorry for your loss and offer our deepest condolences to you and your family.It means a great deal to us that your father's final days were spent in comfort and dignity, surrounded by care and compassion. We are especially grateful that our team could be there for you all during such a difficult time. Your appreciation will be shared with the staff, whose kindness clearly made a lasting impression.Supporting families as well as our residents is at the heart of what we do, and we're honoured to have been part of your father's journey. Thank you again for taking the time to share your experience - it is both humbling and deeply appreciated.

Thank you so much for this review it means a lot that the End of Life care received was everything you wised it to be. Take care.

Thank you so much for your review - I shall feed this back to the team.

Thank you for you wonderful review we are so very happy that you are confident that the team are meeting all dads needs.

Thank you for taking the time to write such a lovely review of our home. Your feedback is very much appreciated.We are so pleased that you are happy with all aspects of dad's care.Please always do speak to us about anything you require.We will pass on your feedback to our staff team.

Thank you so much for your amazing response it was a privilege to meet Mum and all the family.