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Care Homes Owned by Capital Care Group in Staffordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Capital Care Group in Staffordshire

Only the locations & reviews in Staffordshire for Capital Care Group are showing below.

View the details of all 9 locations (with 552 reviews) owned by Capital Care Group

Capital Care Group Locations in Staffordshire (2)

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2 Care Homes owned by Capital Care Group in Staffordshire
Westfield Lodge Care Home

Weston Coyney Road, Weston Coyney, Stoke-on-Trent ST3 6ES 

10 98 reviews
"My mum was at Westfield Lodge for two months on end-of-life care. In this time, I found the manager, who is hands on & leads by example, &…"   Read all 98 reviews
Location Type Care Home

Westfield Lodge Care Home is a modern purpose-built home in Weston Coyney. The care home has gardens with a water feature and plum trees. Near the home is a lake, where residents and staff enjoy feeding the swans and ducks. There are communal lounges… Read more about Westfield Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 54 Rooms
Chesford Grange Care Home

358 Ubberley Road, Bentilee, Stoke-on-Trent ST2 0QS 

9.7 51 reviews
"Mum has been a resident at Chesford since Oct 24 and has really settled here. All the staff are very friendly and helpful. It was only…"   Read all 51 reviews
Location Type Care Home

Chesford Grange offers a range of tailored care packages for those looking for nursing, respite and palliative care. This purpose-built modern home provides relaxing social areas and large landscaped gardens. Bedrooms are fitted with a TV and 24-hour… Read more about Chesford Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 74 Rooms

Capital Care Group Reviews in Staffordshire (149)

9.7

Capital Care Group has a Group Review Score of 9.7 (9.686) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Capital Care Group must have a Review Score.

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Review of

Westfield Lodge Care Home

from M L (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at Westfield Lodge for two months on end-of-life care. In this time, I found the manager, who is hands on & leads by example, & all of her staff team friendly, welcoming, professional, energetic, positive, compassionate, committed & dedicated to their jobs. Providing great care for mum, they
were also very supportive towards me & other family member's which we greatly appreciated. They treated mum with respect kindness, patience & dignity and they had a great awareness of how to communicate with her, even when at times she could be difficult & not in the best of moods, they would often have her smiling & laughing again with them. All rooms including social areas were kept very clean. There was a good range of activities & entertainment provided. The food cooked on site by the kitchen staff was excellent and varied. Thank you very much to the manager and all the staff here for providing outstanding care for my mum & a friendly, supportive, caring, homely atmosphere for all.
Reply from Angela Smith, Manager at Westfield Lodge Care Home

Many thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated, Manager.

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Review of

Westfield Lodge Care Home

from S B (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only there for a short period; however, during this time, she was very well looked after. We found Westfield Lodge to be very pleasant, clean and provided great care.
Reply from Angela Smith, Manager at Westfield Lodge Care Home

Many thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated, Manager.

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Review of

Chesford Grange Care Home

from Wendy H (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Chesford since Oct 24 and has really settled here. All the staff are very friendly and helpful. It was only meant to be temporary at first but she likes it that much she has decided to stay. Thanks everyone I have peace of mind knowing she is well looked after
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

Thank you so much for you feedback of the service here at Chesford Grange. It is both reassuring and rewarding to know that we are making a positive difference to those we care for. In relation specifically to your mum, she is a pleasure to care for and in addition, she gives so much back to the home in her role as a resident representative. When we ask your mum what makes her happy, she says there are 2 things; her devoted family and living at Chesford Grange.

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Review of

Chesford Grange Care Home

from I D (Son of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident and I visit at least twice a week.. since the new manager has come in the care and attention is brilliant. The staff are a lot more productive and my mum couldn't be in a better place.
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

Thank you so much for your recognition of the good work achieved by the team here at Chesford Grange. I am very pleased to be back at the home and able to make a positive difference to the lives of our wonderful residents and of course to impact positively on family's who, understandably, want to feel reassured that their loved one's are safe and being cared for.

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Review of

Chesford Grange Care Home

from Emma W (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Chesford grange in 2023 she is so settled and has a strong bond with a lot of the staff she is happy and content which brings myself and family peace of mind knowing that she is cared for at Chesford grange.
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

It is very encouraging to know that your mum is settled and happy here at Chesford Grange. It is such a difficult decision, having to trust other people to care for a loved one and so as a team we understand how important it is to care for every resident in the best way possible to enable them to live a happy life and to feel safe. Thank you for your feedback and continued support; it is very much appreciated.

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Review of

Westfield Lodge Care Home

from Peter B (Son of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had given up on life when she went into Westfield, but she now has a new lease of life all thanks to the outstanding care they give. Everything about the home is good. Comfortable bright bedroom, the food is first class, the activities and entertainment are great and the management and all the
staff care for not only Mum but us as as well. We are treated as family. Westfield is full of fun and laughter which is wonderful to see.
Reply from Angela Smith, Manager at Westfield Lodge Care Home

many thanks for your review i will be sharing your feedback with the team as this so rewarding to all our team at Westfield once again many thanks

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Review of

Chesford Grange Care Home

from Anthony S (Husband of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
i have found the home very good they do a lot of activities with the residents can not fault what they do
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

Thank you so much for taking the time to write a review about your experience of Chesford Grange. We are working hard to provide a 5 star service and rely on feedback to help us to continuously improve. Our dedicated team value the importance of providing a varied Activities Programme to bring a sense of purpose, fun and laughter to the lives of residents and their loved ones.

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Review of

Westfield Lodge Care Home

from Paul B (Friend of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was a service user for two months. He was cared for with love and attention. The staff were not only great with him but also attentive to our concerns and emotions. All staff are professional, friendly and a credit to the profession. We would definitely recommend this home to other families.
Reply from Angela Smith, Manager at Westfield Lodge Care Home

Many thanks for your positive review, i will share your feedback with all the staff and the home strive to make a difference to resident lives once again many thanks

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Review of

Chesford Grange Care Home

from K P (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Chesford Grange is a beautiful care home and my mother settled well as soon as she arrived there. It is extremely clean and the food is of a very high standard. Staff are always very pleasant and care for my mother very well. Lots of events are organised and special days are celebrated thoughtfully
by the activities co-ordinator. We are always warmly greeted by the receptionist when we visit.
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

I very much appreciate you taking the time to write a review to feedback about your experience of the care at Chesford Grange. I am reassured to know that you feel the staff care for your mother well and that you feel welcome when you visit. My door is always open should you need to speak with me and over the months ahead I hope to further develop the service and increase our community engagement for the benefit of all.

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Review of

Chesford Grange Care Home

from Gwendoline T (Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live at Chesford Grange and I am very happy here. The staff are excellent I couldn't wish for anything better the love and respect I get from the staff from top to bottom is just wonderful. Nothing and I mean nothing is too much trouble for them. I just cant speak highly enough of them.
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

I am so pleased that you are happy here at Chesford Grange. The staff always speak so highly of you because you are such a lovely person to know and to care for. I know when I pass by your room you always seem so content and when we have our occasional chats, you always speak so highly of the staff. Your positive attitude to life has a positive impact on us all and we are very grateful for that.

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Review of

Chesford Grange Care Home

from A K (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Chesford Grange are amazing, from when you walk through the doors the friendly reception ladies make you feel welcome and at home.
Our Dad has been a resident here for just a year now and we can not complain about anything, his care is second to none, he is loved by the staff as if he
were their own, his room is spacious, warm and spotlessly clean and his care needs are met to a very good standard on a daily basis.
The activities and entertainment are brilliant and one staff member in particular makes sure everyone takes part and has a great time.
We couldn't ask for better for our Dad, and for the way all the staff look after us too, keep up the good work you're all amazing
Thank you
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

Thank you so much for taking the time to write a review to feedback on your experience of the service provided at Chesford Grange. I think I speak on behalf of the team when I say that your dad is a pleasure to care for and that you and your family are amazing. Considering what you have been through over the last year and the impact that has had, you are some of the most uplifting people we have had the pleasure to know. Your positive outlook on life and kindness to others does not go unnoticed and inspires many of us to be more grateful for what we have and to dwell less on what we may have lost. Thank you for your on-going support; it really makes a huge difference.

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Review of

Westfield Lodge Care Home

from Jessica D (Friend of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Westfield lodge are amazing they are a credit to the service. Nothing is too much trouble always going the extra mile. You can tell they are 100% committed to the care and wellbeing of the residents. They have created a place that feels like home for the residents always putting them
first.
Reply from Angela Smith, Manager at Westfield Lodge Care Home

Many thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated

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Review of

Chesford Grange Care Home

from J P (Friend of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautifully kept, very clean, lovely and bright, staff very very pleasant and welcoming, caring and helpful.
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

Thank you so much for taking the time to write a review; it is very much appreciated. Your kind words will mean so much to the staff who work so hard for the wonderful residents we are privileged to care for.

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Review of

Chesford Grange Care Home

from P N (Brother of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been at Chesford Grange since May 2024.The moment you step in you are greeted by a receptionist who are pleasant & very helpful.I can honestly say he as really settled in.
I visit 3 times a wk even have lunch with him,& I see exactly what goes on, I can't thank the Nurses/ Carers & everyone
else who works there enough.They are absolutely brilliant with him, he may not remember their names but he does their faces. There isn't one person that doesn't treat him with dignity & respect & speak to him whenever they see him,& he enjoys having a laugh with them.The atmosphere is so much more happy & inviting. I'd like to say I've even made some new friends. It's a beautiful home & it's very welcoming So thank you to all.
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

Thank you so much for your review of Chesford Grange. I think I speak on behalf of the team when I say that this will lift everyone's spirits. It has been a difficult time for all, certainly in the first few months of this year but now we are moving forward with a spring in our step! We have you and many other people like you to thank for your unwavering support which is much appreciated.

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Review of

Westfield Lodge Care Home

from Sue B (Daughter-in-law of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to Mum is second to none. All the staff are amazing. The way they treat not only Mum by us as a family is lovely.
We feel part of a family and are treated as part of one big family at Westfield. We are welcomed with open arms as family. The atmosphere in the home is one filled with laughter.
There is always some activity or entertainment happening. They have given Mum a new lease of life and we are 100% certain that without them Mum wouldn't be here.
Reply from Angela Smith, Manager at Westfield Lodge Care Home

Many thanks for your lovely review we always strive to offer outstanding care and this review is rewarding and will be shared with the whole team once again many thanks

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Review of

Chesford Grange Care Home

from Jacky S (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad arrived at Chesford Grange at the end of 2023. I can't thank the carers/nurses enough for all they do. Nobody wants their loved one to have to go into care but I feel so relieved dad is being well looked after. They go above and beyond what is required so that residents feel more at home. There
is such a lovely atmosphere when you walk in. Thank you to all.
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

It is reassuring to know that you feel your dad is being well cared for here at Chesford Grange. As the new manager in post, I look forward to getting to know you and your family so that together we can ensure the service provided continues to meet your dad's needs and expectations.

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Review of

Westfield Lodge Care Home

from P B (Wife of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had dementia and was in end of life care, he was treated with respect and great kindness even when he threw things, they were great with him, and tried to give him the best life he could have in the time he was with them. Their kindness was also extended to me and my family, on his death
they were so good to us and explained what had to happen next. My husband had an aneurysm which burst.
Reply from Angela Smith, Manager at Westfield Lodge Care Home

Thank you so much for your review, we all aspire to provide outstanding care and this review is much appreciated.

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Review of

Chesford Grange Care Home

from D B (Daughter of Resident) published on 28 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Worst care home ever. Staff tell lies to cover stuff up, had CQC involved multiple times. Rooms are not clean with coffee stains left for weeks. My mum left dirty on numerous occasions very little interaction from care assistants. Management don't want to listen either, never taking onus for their poor
lack of care and lack of ability to be honest and upfront. Avoid at all costs, we don't have a choice to move mum now with her dementia but you have a choice where your relatives are treated with compassion and care, this is not the place.
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home

As the new Manager here at Chesford Grange, I offer you my sincere apologies for the experience you describe. Whilst I cannot change the past, I can make a difference today and offer assurances about tomorrow and the weeks ahead in terms of ensuring that we work together to provide the best care for your mum in a clean and comfortable environment. I know from speaking with you yesterday that you are willing to give me the opportunity to address any outstanding issues and for that I am genuinely grateful.

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Review of

Westfield Lodge Care Home

from Karen P (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been a resident at Westfield Lodge Care Home her quality of life has immensely improved! I feel this is down to all the staff including the amazing manager, office staff, nursing staff, the actual care staff, activity staff, cleaning, housekeeping staff and the quality of food is 'outstanding'
due to all the kitchen staff, the maintenance guy is always on hand. All of these wonderful people have made me and my family a part of the Westfield family, which has made a great home for my mum's continuing care and put a huge smile on her face - A huge thank you to all.
Reply from Angela Smith, Manager at Westfield Lodge Care Home

Thank you for the review, we will share your comments with the team at Westfield Lodge. We aspire to offer outstanding care to our service users. Therefore, it is hugely rewarding when we receive positive feedback such as yours. Thanks again.

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Review of

Westfield Lodge Care Home

from R C (Son of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When our mum could no longer safely live on her own at home looking for a suitable care was a minefield, we finally settled on Westfield Lodge as we agreed that this seemed the one. We couldn't be more happier with the care that our mum receives 24/7, we can relax when not with her as we know that she's
getting all the care and attention that she needs. As well as being excellent carers for the residents they have also become our friends who we visit just as much as our mum. Westfield don't just provide care but they also keep the residents and families entertained on visits everyday, with the resident activity coordinator providing fun, games and booking visiting singers and entertainers etc. We couldn't have wished for a better place to call home for our mum who has gained more friends than ever and we have to. No one wants to see their family members go into a nursing home but Westfield Lodge makes it all that much easier. The staff at Westfield lodge are worth their weight in gold.
Reply from Angela Smith, Manager at Westfield Lodge Care Home

Thank you for the review, we will share your comments with the team at Westfield Lodge. We aspire to offer outstanding care to our service users. Therefore, it is hugely rewarding when we receive positive feedback such as yours. Thanks again.

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