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Pauline Simpson Locations (3)

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3 Care Homes owned by Pauline Simpson
Francis House Ltd

Leyfields, Eckington Road, Staveley, Chesterfield S43 3XZ 

8.5 1 review
  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Mental Health
  • 8 Rooms
Spion Kop Care Home

72/74 Park Lane, Pinxton, Nottingham NG16 6PS 

5 reviews
  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Mental Health
  • 6 Rooms
Saint Elkas Care Home Limited

75 Hill Top, Bolsover, Chesterfield S44 6NJ 

8.5 2 reviews
  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Mental Health
  • 10 Rooms

Pauline Simpson Reviews (8)

Reviews posted for members of Pauline Simpson

Overall Experience
  • 8
  • 0
  • 0
  • 0
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Date Published
  • 8
  • 0
  • 1
  • 2
  • 6
Reviewer Connection to Pauline Simpson
  • 3
  • 2
  • 1
  • 1
  • 1
Review of

Francis House Ltd

from Katie O (Sister of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has catered to my relative's needs with care, compassion and professionalism. Staff are welcoming to me on visits and keep me updated on matters and decisions need to know about but do not trouble me with minor day to day issues. My relative is able to live a full life and is extremely happy
at the home. She appreciates the staff and sees the home as her home. Francis house is always extremely clean and information about meals/trips out is on the walls as well as photos of residents at various occasions and days out.
Reply from Jordon Davies, Registered Manager at Francis House Ltd

Thank you for taking the time to leave us such a positive review. I will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.

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Review of

Saint Elkas Care Home Limited

from Stephen H (Brother of Resident) published on 10 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother lived at St Elkas care home for ten years. It was indeed his home and he was cared for.
If you are looking for a place for your relative to live with support and assistance- I have no hesitation in recommending St Elkas.
My brother felt happy and safe. He had his own room overlooking the
garden. He spent a lot of time in the garden - a nice calming space.
As visitors, we were always welcomed.
The staff are professional and friendly - the manager has always set this tone and I have complete trust in her. She has great communication skills and will keep you up to date.
My brother trusted the staff and felt safe with them.
St Elkas feels like an extended family living and enjoying life in a big house. It was a great place for my brother to live.
Reply from Trisha Coughlan, Registered Manager at Saint Elkas Care Home Limited

Hello Stephen. Thank you so much for your kind words and positive feedback, it was a privilege to know and care for your relative it is much appreciated that you have taken the time to write this review. Thank you.

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Review of

Spion Kop Care Home

from Julia B (Sister of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care given to my brother. He is well supported to live as independently as possible. All of the staff are kind and friendly and I am always made to feel welcome when I visit. My brother feels safe and well cared for and part of a family. The home is well run and the management
provides opportunities for trips out. I feel well informed and that I could ask questions at any time. I feel very lucky that my brother has such a lovely place to live.
Reply from Cara Brackley, Manager at Spion Kop Care Home

Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.

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Review of

Spion Kop Care Home

from N W (Sister of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Spion Kop Care Home care for my brother and uncle excellently. The staff are always friendly and kind. We would certainly recommend this care home to friends and family. My brother agrees the staff are excellent.
Reply from Cara Brackley, Manager at Spion Kop Care Home

Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.

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  • Care / Support
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  • Treated with Dignity
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Review of

Saint Elkas Care Home Limited

from Irene L (Mother of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been a resident at St Elkas Ltd since April 2020. He is fifty-one-years-old and has a long history of Mental Health problems and has been committed to hospital many times over the past few years.
Since his placement at St Elkas Ltd, he has thrived. He is happy and settled thanks to the wonderful
care and medical support from the operations manager and her exceptional team.
The facilities are second to none, and during the Covid Pandemic, all necessary precautions have been in place to ensure the good health and safety of all the residents and staff.
I have no hesitation in recommending St Elkas very highly indeed. My family and I are truly grateful to the operations manager and all her fantastic team.
Reply from Lisa Thorneycroft, Operations Manager (NI) at Saint Elkas Care Home Limited

Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.

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Review of

Spion Kop Care Home

from Ashley S (Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my residence at Spion Kop Care Home, I have felt welcome and well cared for. The staff were always there for me and have been understanding.
The staff were very helpful, and nothing was too much for them.
My residence at Spion Kop Care Home has helped me with my mental health conditions and
well being.
I have felt safe at Spion Kop Care Home.
I have received excellent support from all staff.
There was plenty of activities to do to keep me occupied.
The meals were always nice and a great choice of these were there and on request.
I have enjoyed my residence at Spion Kop Care Home.
Reply from Cara Brackley, Manager at Spion Kop Care Home

Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

Spion Kop Care Home

from Gary S (Father of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Spion Kop is an ideal place for our son to learn life skills and daily routine with constant help and care. It has a calm and peaceful atmosphere in an ideal environment, giving residents the freedom to join in organised activities, but to just spend time by themselves, but also for them and ourselves
to know they are safe and secure.
Reply from Lisa Thorneycroft, Operations Manager (NI) at Spion Kop Care Home

Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.

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  • Cleanliness
  • Treated with Dignity
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Review of

Spion Kop Care Home

from Maureen P (Mother of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of this care home has been very good. My son has been a resident there for several years and has always said how happy he is to live there. When we visit, the staff have always been courteous and keen to help when they can. Communication with the care home is good, and I have had up to
date information about the COVID situation there.
I highly recommend Spion Kop Care Home and cannot fault their professionalism and commitment to caring for their residents.
Reply from Lisa Thorneycroft, Operations Manager (NI) at Spion Kop Care Home

Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

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Frequently Asked Questions about Pauline Simpson

How many Care Homes does Pauline Simpson own?

Pauline Simpson own 3 Care Homes.

Which Pauline Simpson Care Homes have the highest review score?

Francis House Ltd, Saint Elkas Care Home Limited & Spion Kop Care Home have the highest review score.

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