- 8 Rooms
Older Person Care
Permanent Care
- Residential Care
- Mental Health Care
Care Homes Owned by Pauline Simpson
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Pauline Simpson Locations (2)
- 6 Rooms
Younger Adult Care
Permanent Care
- Mental Health Care
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Pauline Simpson Reviews (6)
Reviews posted for members of Pauline Simpson
Review of
Francis House Ltd
from Katie O (Sister of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home has catered to my relative's needs with care, compassion and professionalism. Staff are welcoming to me on visits and keep me updated on matters and decisions need to know about but do not trouble me with minor day to day issues. My relative is able to live a full life and is extremely happy
at the home. She appreciates the staff and sees the home as her home. Francis house is always extremely clean and information about meals/trips out is on the walls as well as photos of residents at various occasions and days out.
Reply from Jordon Davies, Registered Manager at Francis House LtdThank you for taking the time to leave us such a positive review. I will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
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Review of
Spion Kop Care Home
from Julia B (Sister of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very pleased with the care given to my brother. He is well supported to live as independently as possible. All of the staff are kind and friendly and I am always made to feel welcome when I visit. My brother feels safe and well cared for and part of a family. The home is well run and the management
provides opportunities for trips out. I feel well informed and that I could ask questions at any time. I feel very lucky that my brother has such a lovely place to live.
Reply from Cara Brackley, Manager at Spion Kop Care HomeThank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
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Review of
Spion Kop Care Home
from N W (Sister of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Spion Kop Care Home care for my brother and uncle excellently. The staff are always friendly and kind. We would certainly recommend this care home to friends and family. My brother agrees the staff are excellent.
Reply from Cara Brackley, Manager at Spion Kop Care HomeThank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
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Review of
Spion Kop Care Home
from Ashley S (Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
During my residence at Spion Kop Care Home, I have felt welcome and well cared for. The staff were always there for me and have been understanding.
The staff were very helpful, and nothing was too much for them.
My residence at Spion Kop Care Home has helped me with my mental health conditions and
The staff were very helpful, and nothing was too much for them.
My residence at Spion Kop Care Home has helped me with my mental health conditions and
well being.
I have felt safe at Spion Kop Care Home.
I have received excellent support from all staff.
There was plenty of activities to do to keep me occupied.
The meals were always nice and a great choice of these were there and on request.
I have enjoyed my residence at Spion Kop Care Home.
I have felt safe at Spion Kop Care Home.
I have received excellent support from all staff.
There was plenty of activities to do to keep me occupied.
The meals were always nice and a great choice of these were there and on request.
I have enjoyed my residence at Spion Kop Care Home.
Reply from Cara Brackley, Manager at Spion Kop Care HomeThank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
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Review of
Spion Kop Care Home
from Gary S (Father of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Spion Kop is an ideal place for our son to learn life skills and daily routine with constant help and care. It has a calm and peaceful atmosphere in an ideal environment, giving residents the freedom to join in organised activities, but to just spend time by themselves, but also for them and ourselves
to know they are safe and secure.
Reply from Lisa Thorneycroft, Operations Manager (NI) at Spion Kop Care HomeThank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
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Review of
Spion Kop Care Home
from Maureen P (Mother of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience of this care home has been very good. My son has been a resident there for several years and has always said how happy he is to live there. When we visit, the staff have always been courteous and keen to help when they can. Communication with the care home is good, and I have had up to
date information about the COVID situation there.
I highly recommend Spion Kop Care Home and cannot fault their professionalism and commitment to caring for their residents.
I highly recommend Spion Kop Care Home and cannot fault their professionalism and commitment to caring for their residents.
Reply from Lisa Thorneycroft, Operations Manager (NI) at Spion Kop Care HomeThank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
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Awards / Recognitions (0)
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Frequently Asked Questions about Pauline Simpson
How many Care Homes does Pauline Simpson own?
Pauline Simpson own 2 Care Homes.
Which Pauline Simpson Care Homes have the highest review score?
Francis House Ltd & Spion Kop Care Home have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pauline Simpson to verify any information. View our terms and conditions.