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Care Provided by Spion Kop Care Home
Type of Service
- Residential Home
- For a maximum of 6 Service Users
Primary Care Categories
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Good to Know
Group / Owner
- Pauline Simpson
- Private Owned
Person in charge
- Cara Brackley(Manager)
Local Authority / Social Services
Admission Information
- Male only (entire home)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (6)
Visiting
- All visitors welcome.
Parking
- Onsite Parking
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Spion Kop Care Home Reviews (5)
Over all time Spion Kop Care Home has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Spion Kop Care Home
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Review from Julia B (Sister of Resident) published on 29 June 2021 Submitted via Website•
Overall Experience
I am very pleased with the care given to my brother. He is well supported to live as independently as possible. All of the staff are kind and friendly and I am always made to feel welcome when I visit. My brother feels safe and well cared for and part of a family. The home is well run and the management provides opportunities for trips out. I feel well informed and that I could ask questions at any time. I feel very lucky that my brother has such a lovely place to live.
↩Reply from Cara Brackley, Manager at Spion Kop Care Home
Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from N W (Sister of Resident) published on 28 June 2021 Submitted via Website•
Overall Experience
Spion Kop Care Home care for my brother and uncle excellently. The staff are always friendly and kind. We would certainly recommend this care home to friends and family. My brother agrees the staff are excellent.
↩Reply from Cara Brackley, Manager at Spion Kop Care Home
Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Ashley S (Resident / Service User) published on 28 June 2021 Submitted via Website•
Overall Experience
During my residence at Spion Kop Care Home, I have felt welcome and well cared for. The staff were always there for me and have been understanding.
The staff were very helpful, and nothing was too much for them.
My residence at Spion Kop Care Home has helped me with my mental health conditions and well being.
I have felt safe at Spion Kop Care Home.
I have received excellent support from all staff.
There was plenty of activities to do to keep me occupied.
The meals were always nice and a great choice of these were there and on request.
The staff were very helpful, and nothing was too much for them.
My residence at Spion Kop Care Home has helped me with my mental health conditions and well being.
I have felt safe at Spion Kop Care Home.
I have received excellent support from all staff.
There was plenty of activities to do to keep me occupied.
The meals were always nice and a great choice of these were there and on request.
I have enjoyed my residence at Spion Kop Care Home.
↩Reply from Cara Brackley, Manager at Spion Kop Care Home
Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gary S (Father of Resident) published on 18 June 2021 Submitted via Website•
Overall Experience
Spion Kop is an ideal place for our son to learn life skills and daily routine with constant help and care. It has a calm and peaceful atmosphere in an ideal environment, giving residents the freedom to join in organised activities, but to just spend time by themselves, but also for them and ourselves to know they are safe and secure.
↩Reply from Lisa Thorneycroft, Operations Manager (NI) at Spion Kop Care Home
Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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No Rating
Review from Maureen P (Mother of Resident) published on 18 June 2021 Submitted via Website•
Overall Experience
My experience of this care home has been very good. My son has been a resident there for several years and has always said how happy he is to live there. When we visit, the staff have always been courteous and keen to help when they can. Communication with the care home is good, and I have had up to date information about the COVID situation there.
I highly recommend Spion Kop Care Home and cannot fault their professionalism and commitment to caring for their residents.
↩Reply from Lisa Thorneycroft, Operations Manager (NI) at Spion Kop Care Home
Thank you for taking the time to leave us such a positive review. We will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Spion Kop Care Home.
Upcoming Events
There are no upcoming events for Spion Kop Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Spion Kop Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Spion Kop Care Home
What types of Care is Spion Kop Care Home registered for?
Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Spion Kop Care Home have?
There are 6 Single Rooms.
What are the Facilities & Services at Spion Kop Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Spion Kop Care Home to the centre of Nottingham?
12.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spion Kop Care Home to verify any information. View our terms and conditions. Spion Kop Care Home has a Basic Service -more info.