Francis House Ltd

Leyfields, Eckington Road, Staveley, Chesterfield S43 3XZ
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8.5 1 Review
  • Francis House Ltd, Chesterfield
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Care Provided by Francis House Ltd

Primary Care Categories

  • Older Person Care
  • Mental Health Condition

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • For a maximum of 8 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Jordon Davies (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Number of floors: 1

Room Information

  • Single Rooms (8)
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Francis House Ltd Reviews (1)

8.5

Francis House Ltd has a Review Score of 8.5 (8.534) out of 10, based on 1 reviews in the last 2 years.
Over all time Francis House Ltd has 1 review.

Overall Experience
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Reviewer Connection to Francis House Ltd
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Review from Katie O (Sister of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has catered to my relative's needs with care, compassion and professionalism. Staff are welcoming to me on visits and keep me updated on matters and decisions need to know about but do not trouble me with minor day to day issues. My relative is able to live a full life and is extremely happy
at the home. She appreciates the staff and sees the home as her home. Francis house is always extremely clean and information about meals/trips out is on the walls as well as photos of residents at various occasions and days out.
Reply from Jordon Davies, Registered Manager at Francis House LtdThank you for taking the time to leave us such a positive review. I will ensure this is shared with our staff team. Your recognition of our efforts is very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.5 (8.534)

Overview of Review Score

The Review Score of 8.5 (8.534) out of 10 for Francis House Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Francis House Ltd is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.625 Points relating to the number of positive Reviews for Francis House Ltd is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6. 1 Positive Reviews ÷ 1.6 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Francis House Ltd

What types of Care is Francis House Ltd registered for?

Older Person Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Francis House Ltd have?

There are 8 Single Rooms.

What are the Facilities & Services at Francis House Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Francis House Ltd to the centre of Chesterfield?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Francis House Ltd to verify any information. View our terms and conditions. Francis House Ltd has an Basic Service - more info.