Care Homes Owned by The Riverside Group Ltd
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The Riverside Group Ltd Locations (12)
Protheroe House
10 reviews
6 Chesnut Road, London N17 9FA
Dorset Gardens
Charlton Close, Palace Fields, Runcorn WA7 2UY
Freshfield Court
Botcherby Avenue, Carlisle CA1 2TT
Roden Court
6 reviews
Roden Court, 97-136 Roden Court, 115 Hornsey Lane, London N6 5EF
Lime Tree Gardens
16 Burghley Road, Kentish Town, London NW5 1UE
- Care Provided
- Long Term/Permanent
- Younger Adults
- Physical Disability
- Mental Health
- Alcohol / Drug Misuse
- 24 Rooms
Roseberry Mansions
5 reviews
1 Tapper Walk, London N1C 4AQ
Esther Randall Court
4 reviews
2 Little Albany Street, London NW1 4DY
Linden Court
Steele Road, (off Campshill Road), London SE13 6BS
Lorenco House
8 reviews
9 College Road, London N17 8EA
Ash Grove
793 Bristol Road South, Northfield, Birmingham B31 2NQ
Edith Moffat House
1 review
1-25 Albion Road, North Shields NE30 2RQ
Camden Park House
57/59 Camden Park Road, London NW1 9BH
- Care Provided
- Long Term/Permanent
- Younger Adults
- Mental Health
- 13 Rooms
Other Care Groups you may be interested in:
The Riverside Group Ltd Reviews (34)
Reviews posted for members of The Riverside Group Ltd
Review of
Protheroe House
from Kimberley C (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the outset, I knew my father was going to be happy in Protheroe House. The flats are modern, spacious and clean. The surroundings are absolutely beautiful! The food is yummy and more importantly the staff, especially in the office are always polite, professional and extremely helpful! I have no
hesitation in recommending this residential care home. Thank you One Housing!
Reply from Sophie Baker, Sales and Marketing Manager at Protheroe House
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Review of
Roseberry Mansions
from E J (Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
In many ways this is excellent, but most of the time there is lack of menus.
Some of the carers are frankly poor and others are excellent.
The food is very poor and seems to be getting worse.
Some of the carers are frankly poor and others are excellent.
The food is very poor and seems to be getting worse.
Reply from Sophie Baker, Sales and Marketing Manager at Roseberry Mansions
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Review of
Lorenco House
from Tony D (Brother of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my brother moved in he has totally come out of his shell and is happier now than I can remember for a long time, this is down to the excellent management and staff, it is a great weight off my mind knowing he is being very well looked after and would strongly recommend to anyone.
Reply from Sophie Baker, Head of sales and marketing at Lorenco House
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Review of
Lorenco House
from Catherine J (Daughter of Resident) published on 30 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother moved into Lorenco House in February 2022. The staff and the facilities have consistently exceeded expectations. Lorenco House provides an excellent transition to a greater level of available care, while allowing residents to retain some independence and with opportunities for social engagement.
There is a large rolling 4-weekly menu of two-course lunch options.
The staff are fantastic at all levels of the organisation: friendly, professional, caring and consistent. There are appropriate protocols for safety and security (general and Covid-related) and these are monitored consistently. Care levels are tailored to the individual and I was invited to contribute to the creation of a bespoke care plan for Mum which can be updated as required.
The roster of activities is varied and engaging and the facilities are in excellent condition. Mum feels safe, happy and cared for, which is a huge weight off my mind. I cannot recommend Lorenco House highly enough.
The staff are fantastic at all levels of the organisation: friendly, professional, caring and consistent. There are appropriate protocols for safety and security (general and Covid-related) and these are monitored consistently. Care levels are tailored to the individual and I was invited to contribute to the creation of a bespoke care plan for Mum which can be updated as required.
The roster of activities is varied and engaging and the facilities are in excellent condition. Mum feels safe, happy and cared for, which is a huge weight off my mind. I cannot recommend Lorenco House highly enough.
Reply from Sophie Baker, Sales and Marketing Manager at Lorenco House
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Review of
Protheroe House
from M D (Resident) published on 31 December 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I like living here, the rooms are clean and well looked after.
I have made friends and the staff are very helpful.
All in all, I am very satisfied.
I have made friends and the staff are very helpful.
All in all, I am very satisfied.
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Review of
Protheroe House
from John C (Resident) published on 23 December 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I feel happy living here.
Reply from Sophie Baker, Sales and Marketing Manager at Protheroe House
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Review of
Protheroe House
from M B (Resident) published on 16 December 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have lived here for the last few years. We enjoy living here and we enjoy the activities and we are also very active people.
Reply from Sophie Baker, Sales and Marketing Manager at Protheroe House
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Review of
Protheroe House
from S B (Resident) published on 16 December 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I like living here, and I do more activity. Also I do music, art and gardening.
Reply from Sophie Baker, Sales and Marketing Manager at Protheroe House
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Review of
Lorenco House
from E K (Sister of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The high quality of care that my sister is receiving has been excellent. The staff are friendly and professional. They provide kind and compassionate care especially for the manager who goes above and beyond to be helpful. I am pleased that my sister is fortunate enough to live here and I would unreservedly
recommend it to anyone who needs care.
Reply from Sophie Baker, Sales and Marketing Manager at Lorenco House
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Review of
Lorenco House
from S G (Daughter of Resident) published on 5 April 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We loved Lorenco House from our first visit, it is beautifully decorated and furnished. It has a 5-star hotel feel with clusters of seating, sofas/armchairs, tables, lamps, and lovely modern pictures, dotted along the corridors. The atrium gives it a feeling of space and light in the communal areas.
The flat is also fresh and new with a modern fully-fitted kitchen, wet-room, underfloor heating and large window/balcony doors in the lounge and bedroom. The office staff have been super friendly, and very supportive during this difficult time with the pandemic, and my parents are slowly getting to know and understand the many carers that work so hard there. It gives us as family members peace of mind that our parents are safe and being well looked after. Thank you Lorenco House staff!
Reply from Sophie Baker, Sales and Marketing Manager at Lorenco House
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Review of
Roden Court
from John C (Resident) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are wonderful, all are caring, professional and dedicated. They are in the front line of coronavirus and deserve all the support they need.
The space in my flat is a luxury. There is a lovely garden, with lots of wild birds singing. The food is delicious, vegan and delivered. It has been
The space in my flat is a luxury. There is a lovely garden, with lots of wild birds singing. The food is delicious, vegan and delivered. It has been
my home for more than 4 years, and I hope to be leaving for a more spiritual community.
Drawback: There is virulent racism in the area, female as much as male. Some of the residents are also racist - Shameful!!
Drawback: There is virulent racism in the area, female as much as male. Some of the residents are also racist - Shameful!!
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Review of
Lorenco House
from S J (Resident) assisted by family/friend published on 17 March 2020 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am very happy with the care and support that I receive.
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Review of
Lorenco House
from S J (Resident) assisted by family/friend published on 17 March 2020 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am very happy with the care and support I receive.
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Review of
Protheroe House
from Sally W (Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I like this place and the carers are all very polite and they are helpful when I need them.
Reply from Julie Chanel, Sales and Marketing Manager at Protheroe House
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Review of
Protheroe House
from J C (Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Quite happy, carers are very helpful.
Food varies.
Food varies.
Reply from Julie Chanel, Sales and Marketing Manager at Protheroe House
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Review of
Protheroe House
from V W (Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Fairly happy.
Reply from Julie Chanel, Sales and Marketing Manager at Protheroe House
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Review of
Roseberry Mansions
from A B (Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Roseberry Mansions is an extra sheltered home that benefits people like me. The staff are very accommodating, listens to your complaints and acts immediately. The environment is quite good and the accommodation is very appropriate for my needs. Activities or events that are being brought to the mansions
by management are very interesting and good for the clients/customers/patients who reside here. God Bless.
Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions
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Review of
Roseberry Mansions
from B H (Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff very cordial and friendly.
Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions
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Review of
Roseberry Mansions
from A S (Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I like this beautiful place and most likely, the staff.
Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions
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Review of
Protheroe House
from A B (Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have never met such a lovely, caring group of people. Nothing is too much trouble and they all have a smile and greeting.
Staying here has helped my recovery after 5 weeks in hospital, complex illness and hip operation.
Staying here has helped my recovery after 5 weeks in hospital, complex illness and hip operation.
Reply from Julie Chanel, Sales and Marketing Manager at Protheroe House
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Frequently Asked Questions about The Riverside Group Ltd
How many Care Homes does The Riverside Group Ltd own?
The Riverside Group Ltd own 2 Care Homes.
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