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Care Homes Owned by Carecall Ltd in Lincolnshire

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Carecall Ltd Locations in Lincolnshire (2)

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2 Care Homes owned by Carecall Ltd in Lincolnshire

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Roman Wharf Care Home
1 Roman Wharf, Lincoln LN1 1SR
"I highly recommend Roman Wharf. My mother in law was shown love and kindness during her stay at Roman Wharf. The level of care is excellent..."Read all 40 reviews

from £800 / week50 Rooms

Location Type: Care Home

Roman Wharf is centrally located in the West End of Lincoln. This purpose built care home has ensuite rooms and cares for residents with dementia, respite, end of life care. Dining at Roman Wharf... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

Carecall Ltd Reviews in Lincolnshire (81)

9.0

Carecall Ltd has a Group Review Score of 9.0 (8.967) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carecall Ltd must have a Review Score.

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Showing 81 reviews matching selected criteria
Review of Roman Wharf Care Home from Robert J (Brother of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

Visiting the home, you are made to feel welcome by all members of staff, no exception.

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Review of Roman Wharf Care Home from R M (Resident / Service User) published on 10 June 2026 Submitted via Postal Card
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I have had an excellent experience so far staying in Roman Wharf Care Home.

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Review of Roman Wharf Care Home from A H (Son-in-law of Resident) published on 8 June 2026 Submitted via Website
Overall Experience

I highly recommend Roman Wharf. My mother in law was shown love and kindness during her stay at Roman Wharf. The level of care is excellent and nothing seemed too much trouble. The residents seem to have lots of choice and everyone is included in activities.

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Review of Roman Wharf Care Home from Paul T (Son-in-law of Resident) published on 26 May 2026 Submitted via Postal Card
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We are pleased with my mother-in-law's care. She has settled into her new home and receives excellent care. Everyone has been nice. Doing a great job.

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Review of Roman Wharf Care Home from Claire B (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card
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My mum was a resident at Roman Wharf. She had a great time joining in with many activities with enthusiasm. The staff were always encouraging and supportive, and when Mum became ill the care she received was exceptional.

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Review of Roman Wharf Care Home from Mark L (Grandson of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

The staff are all very friendly, helpful and kind. I cannot speak highly enough about the way my nan has been cared for. During what was a difficult period for Nan, the manager always took the time to keep the family informed. I would certainly recommend the home for someone looking for a care home for their loved one.

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Review of Roman Wharf Care Home from Syldia L (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card
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From the first visit, I thought everything 1st class. Staff. Feeling of the home: warm, comfortable and so roomy. A pleasure to visit.

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Review of Roman Wharf Care Home from Wendy J (Sister-in-law of Resident) published on 8 May 2026 Submitted via Postal Card
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The home is very clean - well-managed and extremely welcoming. The staff are fully dedicated to the residents and nothing seems too much trouble for them. I hope all care homes have staff equal to the staff at Roman Wharf.

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Review of Roman Wharf Care Home from S J (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card
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Had an issue getting invoices back, had to ask 3/4 times, took a few months to sort out. Great office staff. Brilliant activities.

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Review of Roman Wharf Care Home from M C (Respite Resident) published on 7 May 2026 Submitted via Postal Card
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I stayed at Roman Wharf for a short period. Roman Wharf is such a lovely place. Staff are friendly, caring and truly are amazing people. The food is great. I thoroughly enjoyed the activities during the day.

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Review of Roman Wharf Care Home from Joan B (Niece of Resident) published on 7 May 2026 Submitted via Postal Card
Overall Experience
My aunt enjoyed her stay at Roman Wharf, the staff were so caring and friendly and the activities were very varied.
We as a family felt very confident she felt safe and well looked after.

Thank you to the fantastic team at Roman Wharf.

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Review of Roman Wharf Care Home from Sam D (Nephew of Resident) published on 6 May 2026 Submitted via Website
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I can't thank Roman Wharf enough for the care my aunt received. Wonderful caring staff who made my aunt's life at Roman Wharf very happy during her last days. It was comforting to know she was safe and happy in her surroundings.

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Review of Roman Wharf Care Home from R B (Husband of Resident) published on 18 September 2025 Submitted via Postal Card
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My wife was only in the home for just under 3 weeks. She was treated by some excellent staff who had obviously been well-trained. Management 1st class too, likewise other members, chef, etc. Recommend.

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Review of Roman Wharf Care Home from Christopher G (Son of Resident) published on 5 September 2025 Submitted via Postal Card
Overall Experience

I would not hesitate to recommend this care home not only for the respectful, loving, dignified care they all give to my mum, but also the understanding and practical help they give me with my anxiety and need to deal with 3rd parties, ie, social services.

Reply from Susan Garnett, Registered Manager at Roman Wharf Care Home

Thank you very much for the kind review. I will ensure to pass this on to our staff team.

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Review of Roman Wharf Care Home from L E (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card
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Mum is happy and settled at Roman Wharf. All the staff are caring, cheerful and helpful and they genuinely seem to enjoy working with the residents. Mum's room is bright and cheerful.

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Review of Roman Wharf Care Home from T T (Daughter of Resident) published on 14 May 2025 Submitted via Website
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My Mum has been here since last year and between us both have not got a bad thing to say about it. All The staff are absolutely amazing always cheerful, caring, helpful they are all lovely, the carers the house keepers, management, kitchen staff , activities ( I'm sorry if I've missed any of you out) I feel so much better that I know my mum is being taken care of, i can now sleep better at nights.

Thank you x

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Review of Roman Wharf Care Home from J M (Son of Resident) published on 27 March 2025 Submitted via Postal Card
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When I first arrived with mum from hospital for respite period, I was distraught, the manager soon put me at ease and I have an amazing relationship with her and the deputy manager, mum has had the best care here, all staff are attentive treat with dignity and respect at all times, and speak on a good level. I cannot thank everyone enough here, mum is well cared for and safe. I would highly recommend.

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Review of St Luke's Care Home from P F (Sister-in-law of Resident) published on 6 December 2024 Submitted via Postal Card
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I am so overwhelmed by the way we are greeted by staff and the way they are towards the residents. My sister-in-law is well cared for and very happy with the way the home has bounced back to the highest that I can say. The manager is doing a great job, keep it up, you are the best. The staff are fantastic. Thank you.

Reply from Julie Ellis, Area manager at St Luke's Care Home

Thank you very much for your review, I will pass on your kind words to the staff team.

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Review of St Luke's Care Home from S C (Son of Resident) published on 30 July 2024 Submitted via Postal Card
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We found St Luke's care and treatment of Dad to be excellent. Staff were always very respectful, reassuring and accommodating, and looked after Dad and the family with compassion.

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Review of St Luke's Care Home from S P (Partner of Resident) published on 10 June 2024 Submitted via Postal Card
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So pleased to have found St Luke's Care Home, for a temporary stay for my partner after a particularly tough time at home. The staff are dedicating their time to care for and ensuring that the residents are well looked after. My partner says that the food is good and nourishing and nothing is too much trouble.

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