Oak Tree Care Group in Derbyshire | 5 Care Homes

Review of
Elm Lodge Care Home
from M H (Granddaughter of Resident) published on 19 October 2025 Submitted via Postal Card • Report

Overall Experience

Everything was thoroughly explained to me so was easy to understand.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Gresley House
from J T (Resident) published on 26 June 2025 Submitted via Postal Card • Report

Overall Experience

The home is very good I like it here the rent is bit expensive. The cleaner refuses to do my room.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from G F (Daughter-in-law of Resident) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

From first contacting the care home, the manager who had recently been in post was excellent. She reassured us and was very supportive, as she knew we were worried, as we were going away for Easter. I would give the manager 10/10 for the support she gave. My mother-in-law was very well cared for and

enjoyed participating in the activities. We were telephoned on our first day away and reassured that my mother-in-law was okay. This meant so much to us as we were going to contact that same evening. The manager was knowledgeable regarding Dementia/Alzheimer's, again, this helped. Thank you to all who cared for my mother-in-law and allowed us to get away.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you for your kind review, I will ensure this is shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Ravensworth
from D A (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report

Overall Experience

The staff and management are committed to giving the best care they can. Mum has been looked after exceptionally well since day one. The staff are caring, friendly and treat everyone with dignity and kindness. There are always improvements being made and the recent move of the dining room to the two

top lounges and redecoration to form a welcoming place for residents and visitors to use is brilliant. Well done everyone and thank you for all you do.

Reply from Maxine Spray, Manager at Ravensworth

Thank you for the positive feedback it is nice be recognised for the work the staff do and I will pass your comments on to the team. It is also nice for some one comment on the changes to the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from A J (Granddaughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report

Overall Experience

The manager has gone above and beyond reassuring our family about my Nan's care since she arrived. She even emailed out of hours to put us at ease. The staff answer any questions we have and we are welcomed as visitors.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review. I will share this with our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
St Michael's Nursing and Residential Home
from Andy H (Next of Kin) published on 31 January 2025 Submitted via Website • Report

Overall Experience

The two managers are good managers, they make me feel most welcome. My poor mum can no longer do things for herself bless her. Mum has been like this some time. Most staff work hard one member of staff in particular always makes me a lovely coffee. The home is having new windows and doors so out with

the wood in with the plastic. They have started work on this and they now have a lovely front door. Please close the door behind you please. They also now have a wonderful garden. Lovely handy man kindly worked on this for free, thanks so much. Bedrooms have just been done up.
The cost of the home for loved one is quite expensive, mind you they all are. With my mum's it's all coming from the house when the valuation go's down too half the rest should go to the family etc, the law needs changing. So please think before you put your loved one in care, myself had no choice.
I recommend St Michael's Nursing and Residential Home. Hope this is of some help, I love it, please give me a thumbs up, kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from Barbara M (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report

Overall Experience

Very good care from all the staff. Kind and respectful towards the residents. Clean and tidy in most areas. Good wholesome food. Washing is done by family but some items have gone to the laundry. Helpful senior staff when asked about mum.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review, I will ensure your compliments are shared with our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from Tony W (Son of Resident) published on 10 January 2025 Submitted via Website • Report

Overall Experience

Mum has been at Elm lodge for around two months now, and is very happy. The home seems very well run. The facilities are good, and it always looks clean. Most importantly, the staff are brilliant, and they always seem attentive, friendly and helpful. It is really reassuring, to know that mum is being

well cared for. Very satisfied.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your kind review. It's our pleasure to support your mum and see her happy with new-found friendships.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
St Michael's Nursing and Residential Home
from Janet B (Wife of Resident) published on 5 December 2024 Submitted via Website • Report

Overall Experience

My husband has lived at St Michael's since April 2024, it took a while for him to settle down but the care he gets from the staff is really lovely, he has a good appetite and if he says he is hungry food will appear they have nice activities going on for anyone wishing to take part. It was a big decision

for him to go into care but it was the correct one for all the family, as much as he is missed at home we know he is being well cared for and for that, my thanks go to all the staff who work there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Ravensworth
from S R (Son of Resident) published on 4 November 2024 Submitted via Postal Card • Report

Overall Experience

Mum has been a resident at Ravensworth for the last 11 months. She seems content and happy. The staff have been great and keep me informed of any issues.
After visiting other care homes I feel that Ravensworth stands out well above the others.
Happy to recommend Ravensworth. Well done!

Reply from Maxine Spray, Manager at Ravensworth

I would like to thank you for your kind comments. I will share this with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Ravensworth
from D H (Wife of Resident) published on 4 November 2024 Submitted via Postal Card • Report

Overall Experience

My husband was admitted to Ravensworth Care Home towards the end of a stressful day. Henceforth he and I have been treated with the utmost kindness and respect. The premises are clean and the staff are always ready to help with any query.
I hope my husband will in time be able to come home, but I

will always be grateful for the care he has received at Ravensworth. The manageress is priceless!

Reply from Maxine Spray, Manager at Ravensworth

I would like to thank you for your lovely feedback, and I am pleased we could be of assistance. I will cascade this to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from Lyn W (Daughter of Resident) published on 10 October 2024 Submitted via Postal Card • Report

Overall Experience

Dad was so happy from day one, all the staff are friendly and helpful could not ask for more.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

It was an absolute pleasure looking after your dad. Thank you for sharing your kind words, I will share them with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from Fiona D (Resident) published on 10 October 2024 Submitted via Postal Card • Report

Overall Experience

I have been here for 3 weeks they are wonderful. The staff are good to talk to and most very friendly and good at things they have to do. I would recommend it to anyone.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review, we are so happy you have enjoyed your stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from Malcolm S (Husband of Resident) published on 9 October 2024 Submitted via Postal Card • Report

Overall Experience

My wife has now been at Elm Lodge for six months. The care she has received is beyond expectations. When admitted she was often violent and uncooperative but with the dedication and patience of the manager, supported by her equally dedicated staff and doctor, she has become calmer and cooperative with

requests. She is still confused but my family and I can relax knowing that she is safe and being cared for properly.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your very kind review, our doors are always open to you should you need us and we will continue to build on the support we offer not just to our residents but their families also…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from M B (Son of Resident) published on 13 August 2024 Submitted via Website • Report

Overall Experience

Our mother was discharged from the hospital and moved into Elm Lodge care facility in March 2022. The manager of Elm Lodge at that time was excellent; they worked with us to help our mother settle in with a non-judgmental and approachable attitude. Overall, we have been very happy with the care our

mother has received from the day-to-day staff at Elm Lodge. We understand that working in such an environment, especially in dementia care, is not easy, but we feel that our mother has been well taken care of, and we are grateful to the care staff for that. Thank you.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for taking the time to leave a review, this will be shared with all staff and it was a pleasure to care for your mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from Jennifer S (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card • Report

Overall Experience

Mum has had a lovely stay in respite. Staff and management are friendly and approachable, just like a big family unit. She enjoyed the activities groups and having a good natter with the service users. Going back one day a week, daycare, to keep in touch with friends she has made.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review; I will share your feedback with all our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from D C (Son of Resident) published on 16 July 2024 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care my dad has received since moving into Elm Lodge care home. He has been well looked after by all these staff so much so he has put on weight and settled in really well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
St Michael's Nursing and Residential Home
from S G (Daughter-in-law of Resident) published on 5 June 2024 Submitted via Postal Card • Report

Overall Experience

Visited today, all good. The staff are very friendly, no problems. All clean and made welcome on arrival.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Elm Lodge Care Home
from Joanne H (Daughter of Resident) published on 29 May 2024 Submitted via Website • Report

Overall Experience

For the most part I have been happy with the care my Dad has received. Vast majority of staff are friendly and supportive. My Dad is usually clean and well-presented. I’ve only had a couple of times when this was not the case and I raised this at the time. Areas I feel could be improved:
The hairdresser

could be better. My Dads hair has been hacked at and I’ve heard some residents say they don’t like having theirs done. I’ve raised the issue of name badges for staff before as I do think this is important but I appreciate for safety/infection control etc they are not deemed appropriate. As an alternative, I think it would be nice to have a staff photo board displayed so that residents and visitors could see who’s who. I would like to thank you for the care my Dad receives. I know how challenging the demands of dementia care can be so thank you for all that you do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Gresley House
from D W (Son of Resident) published on 22 May 2024 Submitted via Postal Card • Report

Overall Experience

Mum says her stay was very good. Staff great and the care was spot on.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Oak Tree Care Group in Derbyshire

Oak Tree Care Group Locations in Derbyshire (5)

Oak Tree Care Group Reviews in Derbyshire (152)

Elm Lodge Care Home

Gresley House

Elm Lodge Care Home

Ravensworth

Elm Lodge Care Home

St Michael's Nursing and Residential Home

Elm Lodge Care Home

Elm Lodge Care Home

St Michael's Nursing and Residential Home

Ravensworth

Ravensworth

Elm Lodge Care Home

Elm Lodge Care Home

Elm Lodge Care Home

Elm Lodge Care Home

Elm Lodge Care Home

Elm Lodge Care Home

St Michael's Nursing and Residential Home

Elm Lodge Care Home

Gresley House

Awards / Recognitions (0)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers