Care Homes Owned by Oak Tree Care Group in Lincolnshire

Mum moved into the home 7/9/2023. She was originally in the residential side but after 18 mths required nursing care - I never realised the advantage of this when I chose this home, it was more from my point of view as I only live 3miles away, her vascular dementia is slowly detriating but I feel confident in the care she is receiving. The only negative thing I have to say is the corridor floors are often 'sticky' and the water used needs changing more frequently

My husband arrived at the home quite bewildered and disorientated after suffering a seizure and brain anurism. It took him a while to settle but with care of the staff he became calmer. Over the past two years he has deteriorated somewhat, the care he receives is brilliant. The staff are so kind to him and also to me and my family when we visit. There is always a smile as soon as you walk through the door, they are very welcoming. I would recommend this home to anyone looking for somewhere to place their loved one. My husband is on pureed food, which is labelled with what he is eating which is very handy when talking to him. The building and interior is homely not posh. It could do with a bit of TLC but as with all budgets, they spend it wisely on the care of the residents.

White Gables is more a family than a care Home. The Residents are all well provided for, and the staff are absolutely lovely. Mom has been a resident now for five weeks and she has been fully absorbed into the White Gables family where she has been able to recover well from her recent injuries. Her room is her haven if shes needs to rest but she enjoys time in the lounge with the other residents. She also enjoy the Activities too.

Mum joined the White Gables family 5 weeks ago and has settled in so well. It's been lovely to see her improve in lots of ways with the other residents and all the staff as she always kept herself to herself before this. The staff are absolutely amazing with her and everyone else residing there. Lots going on to keep them happy and entertained and the food and snacks are incredibly tasty. I cannot praise this care facility enough, may it get all The Top Ratings it deserves

The carers look after the residents in an exemplary manner. Also the carers make time to talk to guests/visitors and answer all questions in an honest and clear manner.

By the time Mum arrived at Bunkers Hill she was bed bound and hardly eating, so it has been difficult to review some of the sections such as activities, and food and drink. However, we feel happy that Mum was well looked after in all aspects of her care. Thank you.

Fantastic Care home! All the staff have been very caring for my husband in understanding his needs and have been very accomodating. Wonderful facilities and have been very helpful in getting him the help and care that he need's to enjoy his time there. The staff have also been friendly and welcoming when we visit and always make sure we have a coffee.

My uncle was admitted into this care home at the end of March and has supranuclear palsy which is a complex degenerative disease. The carers at this home have been fantastic, and the home itself is bright, clean and a pleasant place for him to live in, and for us to visit.

Carers are amazing. Management is proactive and empathetic. Great team. Happy with the way my dad is taken care of. They even make his wishes come true by going over and above and beyond - no words.

I can see a vast improvement in my friend Sean. He didn't eat or sit in a chair in hospital now he does. Staff are kind and caring.

Absolutely incredible care home who have dealt with my grandma with so much patience and kindness even when she has been difficult. Everyone we have encountered in the home has gone above and beyond for all residents (and visitors, they have helped our family immensely and even give my grandad who visits nearly everyday food and look after him) and continue to try and engage all of their senses to help with their symptoms. They have followed my grandmas dietary requirements and have always been swift to help her whenever needed.

Reception should be manned 7 days a week to relieve staff from letting you in. On entering the ward it smells of strong urine. Cleaning is very basic. There is a big problem with staff shortage. Staff cannot give residents the individual care they need. Food is not fit for a human being, it looks like slop thrown on the plate. No variety some thing most days. Lounge/dining room very basic. Garden a mess & not safe for residents to get round by themselves. Activities are very basic one a week and not every week. The home is very basic & poor and needs investigating and is certainly not value for money.

I am so happy my mum is in this home, the staff are amazing, caring, thoughtful, hard working. I can leave my mum, knowing she is in safe hands. My mum has been in a few care homes and finally I found this one. I have reccomended this home to my friends for their loved ones. I cannot praise this home more!!

I'd very much like to praise the excellent care and support my mum has had at Bunkers Hill since she arrived in May. Obviously mum was not happy to start with but the caring and friendly atmosphere quickly won her round and she recently told me she was happy there. I have visited every two weeks and every time I have been impressed with the support that mum has had from all the carers. They are always available to help out and no request is too much. The food is always very appetising and mum has often finished breakfast when I arrive and wants toast and marmalade to follow which is always available. The staff were very obliging to put up several of my paintings on the walls in mum's room which has helped to personalise the space. I have nothing but praise for the home and send my thanks for the support you have provided.

I cannot fault the care given to my mother, both management and staff have been helpful and attentive to my mum. I feel totally happy with the care and support. It is a shame that the home is a bit tired, but I guess the up keep is expensive consider their hole place is very clean and tidy and maintained to a very good standard.

We are very happy with the care our mum is receiving. The food is really good and the staff are very kind.

We had struggled and failed to get any support for my mum and came to Bunker's Hill in crisis. All the staff were so caring and supportive of the whole family through an extremely difficult time. My mum is so well cared for and is treated with utmost respect and patience. We, the family, have been supported in ensuring my mum has the best life possible and helping us come to terms with and cope with her dementia. All the staff do their utmost not just to provide care but to bring joy to all the residents' lives every single day.

On the whole care is very good for moderate dementia patients. Please bear in mind that this is not a suitable setting for advanced or complex dementia patients. Staff are not able to deal with such issues.

I cannot praise high enough the kindness and compassion of the staff - The nurses, the carers and domestic staff - far beyond what is required of their positions. They go above and beyond and they must sleep well at night knowing they have expressed such kindness. I have heard the staff dealing with such kindness to extremely difficult patients. I simply can't express in gratitude high enough for the care given to my father and my family. 5 star.

Would like to thank you for the excellent care my mum received here . The staff are amazing and kept me informed of mums health and care at all times sadly she passed away on 25/2/2025 peacefully. She loved it here and really appreciated them even in the last few months when her health deteriorated. I couldn't be more grateful to them for there care she received