Oak Tree Care Group in Lincolnshire | 2 Care Homes

Review of
Bunkers Hill Care Home
from Simone S (Daughter of Resident) published on 25 December 2025 Submitted via Postal Card • Report

Overall Experience

I am so happy my mum is in this home, the staff are amazing, caring, thoughtful, hard working. I can leave my mum, knowing she is in safe hands. My mum has been in a few care homes and finally I found this one. I have reccomended this home to my friends for their loved ones. I cannot praise this home

more!!

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Review of
Bunkers Hill Care Home
from Jeffrey L (Husband of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

The Carers of Bunkers Hill Care Home are, without doubt, the very best and no praise is too high for them. They look after my wife, and the other residents, with consummate care and compassion They go about their tasks with infinite patience and cheerful good humour. They never belittle, bully or

embarrass the residents who are always treated with the utmost respect. It is why, my wife, who despite all her problems, has made it abundantly clear that she is happy At Bunkers Hill and does not want to move.

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Review of
Bunkers Hill Care Home
from Craig L (Son of Resident) published on 17 November 2025 Submitted via Website • Report

Overall Experience

I'd very much like to praise the excellent care and support my mum has had at Bunkers Hill since she arrived in May. Obviously mum was not happy to start with but the caring and friendly atmosphere quickly won her round and she recently told me she was happy there. I have visited every two weeks and

every time I have been impressed with the support that mum has had from all the carers. They are always available to help out and no request is too much. The food is always very appetising and mum has often finished breakfast when I arrive and wants toast and marmalade to follow which is always available. The staff were very obliging to put up several of my paintings on the walls in mum's room which has helped to personalise the space. I have nothing but praise for the home and send my thanks for the support you have provided.

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Review of
White Gables Care Home
from Christine M (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card • Report

Overall Experience

I cannot fault the care given to my mother, both management and staff have been helpful and attentive to my mum. I feel totally happy with the care and support. It is a shame that the home is a bit tired, but I guess the up keep is expensive consider their hole place is very clean and tidy and maintained

to a very good standard.

Reply from Deepika Jayapalan, Registered Manager at White Gables Care HomeThank you for your lovely feedback about the care and support your mum receives. We are delighted to know you feel happy and confident in the team's dedication and kindness. Your comments about the home's upkeep are appreciated - we are continuously working on improvements and refurbishments to enhance comfort while maintaining the high standards of cleanliness and safety that you've mentioned. Your trust and support mean a great deal to us.

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Review of
White Gables Care Home
from R J (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

We are very happy with the care our mum is receiving. The food is really good and the staff are very kind.

Reply from Deepika Jayapalan, Registered Manager at White Gables Care HomeDear R J,Thank you so much for your kind words and for taking the time to share your feedback. We are delighted to hear that your mum is happy and comfortable with us, and that you feel confident in the care and kindness shown by our team. It's also wonderful to know that the food and mealtimes are being enjoyed - our teams put a lot of thought into making sure residents are well supported and satisfied.Your appreciation means a great deal to all of us at White Gables, and we will continue to do our very best to provide your mum, and all our residents, with a safe, caring and homely environment.With warm regards,Deepika JayapalanRegistered Manager

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Review of
Bunkers Hill Care Home
from Amanda W (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report

Overall Experience

We had struggled and failed to get any support for my mum and came to Bunker's Hill in crisis. All the staff were so caring and supportive of the whole family through an extremely difficult time. My mum is so well cared for and is treated with utmost respect and patience. We, the family, have been supported

in ensuring my mum has the best life possible and helping us come to terms with and cope with her dementia. All the staff do their utmost not just to provide care but to bring joy to all the residents' lives every single day.

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Review of
Bunkers Hill Care Home
from Louise G (Partner of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

On the whole care is very good for moderate dementia patients. Please bear in mind that this is not a suitable setting for advanced or complex dementia patients. Staff are not able to deal with such issues.

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Review of
White Gables Care Home
from S H (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report

Overall Experience

I cannot praise high enough the kindness and compassion of the staff - The nurses, the carers and domestic staff - far beyond what is required of their positions. They go above and beyond and they must sleep well at night knowing they have expressed such kindness. I have heard the staff dealing with

such kindness to extremely difficult patients. I simply can't express in gratitude high enough for the care given to my father and my family. 5 star.

Reply from Deepika Jayapalan, Registered Manager at White Gables Care HomeThank you so much for your heartfelt feedback. It truly means a great deal to all of us at White Gables. We are deeply touched by your kind words and are so pleased to know that our nurses, carers, and domestic staff made a positive difference to your father and your family.We strive to provide compassionate, person-centred care, and it's incredibly rewarding to hear that this has been your experience. I will make sure to share your lovely comments with the whole team-they will be so encouraged to know that their dedication has been recognised and appreciated.Thank you once again for your trust and support. Please don't hesitate to reach out if there's anything we can do for you or your family in the future.Warm regards, Registered Manager, White Gables Care Home

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Review of
White Gables Care Home
from Susan A (Daughter of Resident) published on 26 March 2025 Submitted via Website • Report

Overall Experience

Would like to thank you for the excellent care my mum received here . The staff are amazing and kept me informed of mums health and care at all times sadly she passed away on 25/2/2025 peacefully. She loved it here and really appreciated them even in the last few months when her health deteriorated.

I couldn't be more grateful to them for there care she received

Reply from Deepika Jayapalan, Home Manager at White Gables Care HomeThank you so much for your kind and heartfelt words. On behalf of the entire team at White Gables, please accept our deepest condolences on the passing of your mum. It was a privilege to be part of her care journey, and we are honoured to have supported her during her time with us.Your feedback means a great deal to the staff, who work with such dedication and compassion every day. Knowing that your mum felt safe, cared for, and appreciated - especially in her final months - is incredibly meaningful to us. We are also truly grateful for the trust you placed in us and for allowing us to be part of her life.Please do not hesitate to reach out if we can be of any support to you or your family during this time. Sending you and your loved ones our warmest thoughts and sincere sympathy.With kind regards, Registered ManagerWhite Gables Care Home

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Review of
White Gables Care Home
from Freda H (Widow Widower) published on 26 February 2025 Submitted via Website • Report

Overall Experience

My husband spent his final days here and the care was excellent. He was kept, very comfortable in an immaculately clean, warm room and treated with great respect by the staff. All of his needs were dealt with carefully and promptly. My family and I were always welcomed in a very positive way and staff

gave us time to answer any questions we had. We couldn't have asked for a better place for his final days.

Reply from Deepika Jayapalan, Registered Manager at White Gables Care HomeDear Freda, Thank you so much for your kind and thoughtful words. We are truly sorry for your loss, and it was our privilege to care for your husband during his final days. Knowing that he was comfortable and treated with respect means a great deal to us. Providing compassionate care and creating a comforting environment for both residents and their loved ones is at the heart of what we do. Thank you again for taking the time to share your experience. Please don't hesitate to reach out if there's anything more we can do for you and your family. With warm regards, Registered Manager.

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Review of
White Gables Care Home
from Sandra M (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

First, I must apologise for not submitting a review earlier, I have been meaning to but just not got round to doing it. I know how important reviews can be when someone is looking for a home for their loved one. My Mum was at White Gables from November 2023 until March 2024. All of the staff were friendly

and caring, always with a smile. My father used to visit every day in the afternoon and they always made him a cup of tea when on their busy rounds and took the time to talk to him too and ensure that he was coping. My Mum received the best care, she was always clean and dressed and took part in activities, such as making Christmas decorations, which she enjoyed. Sadly, Mum passed away in March 2024. She was treated with such care and dignity in her final days and we could not have asked for more from the staff. It is a lovely care home in pleasant surroundings.

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Review of
White Gables Care Home
from S P (Wife of Resident) published on 26 September 2024 Submitted via Postal Card • Report

Overall Experience

The entire staff team at White Gables exude kindness and care. When I visited my husband once/twice every day, I always experienced smiley faces, patience and politeness.
The nursing staff were both proactive and responsive. My husband was at the home for his final weeks, following stays in hospital.

His palliative care was given in a dignified and thoughtful way. All the staff are to be praised for the manner in which they carry out their often challenging tasks.

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Review of
White Gables Care Home
from P R (Husband of Resident) published on 3 April 2024 Submitted via Website • Report

Overall Experience

I often visit my wife at mealtimes, because I still like to feel like I'm still caring for her. My wife is on a liquid diet. The staff check we are both ok. They often offer me a drink even though it's a really busy time. White Gables doesn't smell, it has pleasant gardens. The staff are friendly. Thank

you, for looking after my wife.

Reply from emma arnold, Home Manager at White Gables Care HomeGood Morning. Thank you for the review. I am pleased to hear the staff are friendly and you have a pleasant experience when visiting.

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Review of
White Gables Care Home
from Nigel S (Son of Resident) published on 20 March 2024 Submitted via Postal Card • Report

Overall Experience

The home is warm and clean.
Staff are very friendly and attentive.

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Review of
White Gables Care Home
from Glynis S (Resident) assisted by family/friend published on 26 September 2023 Submitted via Postal Card • Report

Overall Experience

First 6 months, amazing. Since the new owners have taken over most of the staff have left. The food portions have gotten smaller, and medical care (dietary and medication) has been ignored or late. A lot of agency staff are here now and the care is not consistent. I had no tablets for 3 days because

of a mix-up. No butter or cheese for tea so I had 2 dry crackers, unacceptable! My room is dirty too.

Reply from Charleen Trueblood, Home Manager at White Gables Care HomeWe are so sorry you feel this way regarding the care you receive here at the home. We strive to support all our residents in a caring and safe manner. We do have several options of meals per day, and we promote a varied diet of a nutritional value. We have a nurse on duty 24 hours a day and linked to one GP surgery for the whole home which always promotes consistency and support with weekly ward rounds. The home has an excellent care team, and we use minimal agency workers. The home is cleaned to a high standard, but some residents choose not to have this service every day.

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Review of
White Gables Care Home
from L J (Daughter of Resident) published on 6 June 2023 Submitted via Website • Report

Overall Experience

Lovely kind and compassionate staff. Very gentle and caring.
We spent night and day with them by my mother's side. They showed us compassion and kindness at all times. Nurses and staff are all very knowledgeable and the home is kept nice and clean.

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Review of
White Gables Care Home
from Yvonne B (Daughter of Resident) published on 9 May 2023 Submitted via Website • Report

Overall Experience

I can't fault White Gables which became home for the last six weeks of Mum's life. Myself and my husband were made welcome. Everything was explained to us, even the way the meals were prepared. They were very understanding with her and dealt with her needs, especially after she had a fall in the night.

We would like to thank the manager and the agency nurse for the exceptional care that they gave Mum in the time she was there and all the other members of staff. The final two days were very hard, but our wishes were taken into consideration regarding the final hours of Mum's life. We were told that she wouldn't be alone in her final hours and she was also made very comfortable and pain free. Once again, thank you for all your care.

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Review of
White Gables Care Home
from Jade L (Granddaughter of Resident) published on 11 August 2022 Submitted via Postal Card • Report

Overall Experience

Staff were very friendly and welcoming. They ensured we were all comfortable and offered refreshments during this heat. The home itself was very clean and inviting.

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Review of
White Gables Care Home
from Lorraine C (Daughter of Resident) published on 11 August 2022 Submitted via Postal Card • Report

Overall Experience

Fantastic care home. Nothing too much trouble for the staff. Mum and Dad always look clean and well cared for. Staff keep you well informed of any changes to care or treatment. Involved in the care plan and all reviews. Can't praise this care home enough. Well-led team, from manager to maintenance.

Excellent all-round.

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Review of
White Gables Care Home
from Barbara W (Stepdaughter of Resident) published on 3 August 2022 Submitted via Website • Report

Overall Experience

My stepmother is very happy at White Gables and she tells me constantly. The staff are very attentive, not only with her but with me as well.
I couldn’t be more grateful.
The staff in general make an effort to ensure that the residents are comfortable.

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Care Homes Owned by Oak Tree Care Group in Lincolnshire

Oak Tree Care Group Locations in Lincolnshire (2)

Oak Tree Care Group Reviews in Lincolnshire (106)

Bunkers Hill Care Home

Bunkers Hill Care Home

Bunkers Hill Care Home

White Gables Care Home

White Gables Care Home

Bunkers Hill Care Home

Bunkers Hill Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

White Gables Care Home

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