Oak Tree Care Group in Nottinghamshire | 5 Care Homes

Review of
The Hazelford Residential Home
from Audrey P (Wife of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

The manager of The Hazelford is kind and considerate and this is reflected by me seeing his contended and caring self. He gives the job his all, he even saw the New Year in with 4 residents - my husband included. He makes Hazelford a happier place and can be completely trusted. He is sympathetic to

both residents and relatives. he is in complete control and stands for no nonsense. He is aware of all that happens and nothing misses him. He is knowledgeable, down to earth, very approachable and an excellent manager.

Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeThis is wonderful to hear and the team around me deserve the highest credit also as I would be lost without them. We will continue to strive for improvments.

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Review of
The Troc
from James C (Husband of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

My wife has been in the Troc for 4 years.I have always found the staff and.management
Cooperative,informative and caring.
There are plenty of activities with lots of music. Her room is spacious and always clean.
As she has dementia it is impossible for us to judge her thoughts but she appears

happy..
As a plus she eats well and is always hydrated
A happy her for her and a reassurance for me.

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Review of
The Hazelford Residential Home
from P H (Wife of Resident) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

My husband spend sixteen months in Hazelford until his recent passing. As his health began to give cause for concern the compassion and knowledge of end of life care by the manager and all his team was exceptional, as were all aspects of my husband's previous care, it was always above and beyond. Not

only my husband but the whole family were cared for and helped through this very difficult time. We entrusted him to the care of the home and we were never disappointed only reassured and grateful that he was always treated as an individual with his own needs and likes and a person in his own right who happened to have dementia. It gave us such peace of mind to see he was so settled and part of the Hazelford family.
How the manager and his staff achieve what they do we will never know but we will be forever grateful to them and long may they continue in helping not only people at the most vulnerable time of their lives but allaying the fears of anxious relatives and friends looking for genuine help and support for their loved ones.

Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeThankyou for your kind words and your husband is missed. We are happy that we were able to provide you with comfort whilst he was here and we will strive to do this for others.

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Review of
The Hazelford Residential Home
from S S (Cousin of Resident) published on 14 January 2026 Submitted via Postal Card • Report

Overall Experience

Throughout my many visits to this home. I have always found the staff to be polite, caring and considerate both to me and to the residents in their care. All rooms both private and communal are kept in excellent condition and cleanliness. All the staff act in a very professional manner they work hard,

but can still have a smile for both residents and visitors.

Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeThankyou for your kind words and I am sure that the the staff will be appreciative that their hard work is being recognised. We are continuing to work on ensuring that all areas are person centred and that residents wellbeing is at the forefront of everything we do.

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Review of
The Hazelford Residential Home
from Sandra P (Wife of Resident) published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

During my husband's working life he has held positions of authority and been very active with community projects. Inside he is still the same man but is now dealing with multiple health issues in a previous placement his habit of wandering about at night was seen as a problem. Since he moved to Hazelford

falls rarely occur. Manager Shaun believes residents have right to go wherever they wish as it is 'their' home. To ensure his safety the staff just follow him about while he 'patrols' the home keeping everyone else safe. He is happier so I am happier.

Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeThankyou for the positive comments and I will work on the negative areas. I am happy that your husband is settled and that he continues to be as independent as he can be.

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Review of
Kingsthorpe View Care Home
from B N (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

My friend was in a different care home and did not do well, but since moving to Kingsthorpe View, she is a different person, much calmer, she really has improved. Thank you.

Reply from Fiona Gilbert, Home Manager at Kingsthorpe View Care HomeThank you for your positive review, so glad you feel your friend is doing well, I will share this with the team

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Review of
Kingsthorpe View Care Home
from Paula G (Mother of Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

Wasn't sure at first as never been through this experience before but the staff are lovely and are very helpful.

Reply from Fiona Gilbert, Home Manager at Kingsthorpe View Care HomeThank you for positive feedback, I will ensure this is shared with the team

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Review of
Kingsthorpe View Care Home
from R B (Son-in-law of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother-in-law has been at Kingsthorpe for nearly and we have been happy with the care she receives. The staff and carers are the best they go out of their way to make sure Mum has what she needs and is safe and clean.

Reply from Fiona Gilbert, Home Manager at Kingsthorpe View Care HomeThank you for your positive review, this makes a huge difference to the team and I am glad you and your Mum-in-law are happy with the care provided.

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Review of
Kingsthorpe View Care Home
from Alison D (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

My mum is very happy and content at Kingsthorpe View. She is always clean, tidy and smells fresh.
The carers are friendly, caring and go out of their way to accommodate my mum's needs, Kingsthorpe View is clean and tidy and has been decorated to a beautiful standard. The manager and secretary are very

approachable and friendly and I feel very confident that they would sort out any concerns I had should one arise. Overall, I am happy and content in the care my mum is receiving.

Reply from Fiona Gilbert, Home Manager at Kingsthorpe View Care HomeThank you for your positive review, this makes a huge difference to the care team and I am so glad you and Mum are happy with the care provided at Kingsthorpe View.

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Review of
The Hazelford Residential Home
from Andrew P (Son of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been here for nearly four months. The staff and management are excellent. The food seems to be pretty good, too. I have no worries. I have confidence in the staff. They keep my mother safe at all times. I do wonder if it might be possible to organise more activities or entertainment but

I note in this regard that communal music and singing now take place (once a week, I think)

Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeThankyou for the comments. Activities is something we are aiming to improve and work upon. The singing is taking place at least three times a week but additional activities are being provided.

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Review of
Kingsthorpe View Care Home
from Veronica J (Sister of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

When I visit, the staff are always accommodating and provide me with refreshments. The support my brother receives from staff gives me comfort knowing he is being looked after in a more than adequate way. Also, I am supported and reassured by them when my brother is upset or distressed. There is a generally

good atmosphere and never feel unwelcome.

Reply from Fiona Gilbert, Home Manager at Kingsthorpe View Care HomeMany thanks for your positive feedback Veronica, it is very much appreciated by myself and the team here at Kingsthorpe View.

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Review of
Strawberry Fields
from D G (Son of Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

My mother has recently passed away after nearly three years in Strawberry Fields Carehome in Newark. We would like to pass on our sincere thanks to all the staff there for the care she received. It was a great comfort to us to know how well she was looked after for the whole time. We were also extremely

touched with the care and compassion shown by everyone at the home in her last few days. It provided a dignity which was a great comfort to our family. With our most sincere thanks.

Reply from Sarah Johnson, Manager at Strawberry FieldsMany thanks for your kind words, we pride ourselves as a team in the care provided at Strawberry Fields. It has been an honor and privilege to care for your Mum and you as a family.

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Review of
The Hazelford Residential Home
from T C (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report

Overall Experience

Massive thanks to the care home manager for taking time to "understand" my mum and her complex needs. Nothing is too much trouble for him and he has gone above and beyond. I am truly thankful and he is an amazing ambassador for your company.

Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeThankyou so much for your positive comments and for ensuring all our hard work does not go unrecognised.

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Review of
Red Oaks Care Community
from Judith W (Sister of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

Overall my visits are good, there are days when my sister is troubled and upset but the staff and the management are always on hand in an instant to deal with all issues. I have no concerns about my sisters care her room is always clean and tidy, her laundry always clean and neat in her drawers, she

always looks clean and cared for, she herself is usually very happy and talkative which mean that I'm happy too. The care staff are all so polite and obliging, and the managers are very helpful and always greet you with a welcome. No activities as yet.

Reply from Wendy Porter, Manager at Red Oaks Care CommunityJudith thank you for you lovely comments, Its so nice seeing your sisters smile each morning. As of July we have a lovely new activities gentleman who has been a real hit with all the residents.

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Review of
Red Oaks Care Community
from Mervyn M (Sister of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy the care my sister getting, if I had to go in a care home I would choose the Red Oaks.

Reply from Wendy Porter, Manager at Red Oaks Care CommunityThank you so much for your kind words its. We are so happy to be able to look after your sister

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Review of
Kingsthorpe View Care Home
from Ann Z (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report

Overall Experience

My mother was a resident for 3 years. During the time she was at Kingsthorpe View she was very well cared for by the carers, some of them excelled in the care given to Mum, they looked upon us as family. She passed away last month but during her end-of-life days, the comfort and care we received, from

all the staff and management, made it a time of love and more bearable. It is a lovely, clean and well-run nursing home.

Reply from Fiona Gilbert, Manager at Kingsthorpe View Care HomeThank you Ann for your lovely review. I am glad your Mum's last weeks and days were made more bearable for you, your family and Mum. Your Mum is sadly missed by the team here at Kingsthorpe View.

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Review of
Red Oaks Care Community
from Linsey S (Niece of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

Amazing staff and so kind. Love the manager always there is need to talk.

Reply from Wendy Porter, Manager at Red Oaks Care CommunityThank you so much for your kind words its so lovely having your wonderful Auntie living with us. My door is always open to help and support when needed.

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Review of
The Hazelford Residential Home
from K R (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report

Overall Experience

Manager is understanding and always available for any questions you may have, senior care team members very knowledgeable about loved ones, and the care team there is nothing that is to much, the whole staff go above and beyond to make sure his needs are met, my dad is very happy here, extremely well

cared for
Treated with dignity and respect, Care is very person centred and evident when you see the team with them,
It feels like home from home and an extended family
Home is a happy place full of smiles despite how hard the pressure is at times
Also the staff that never get mentioned such as the admin, chef and maintenance they all get involved if and where needed
Thank you and keep up good work

Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeThis response has made my day and has helped me to identify that all our hard work is paying off. Please know that we will continue to work 100% of the time to improve on the care all residents receive.

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Review of
The Hazelford Residential Home
from C L (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report

Overall Experience

I honestly can't thank Hazelford enough. My dad has now been in Hazelford for 2 months and is thriving. The care I see my dad receive is fantastic, the cleanliness of the home is really good. My dad is always smiling now.

Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeWe appreciate the positive feedback and we will continue to strive for improvement in the areas highlighted.

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Review of
The Hazelford Residential Home
from P C (Wife of Resident) published on 17 April 2025 Submitted via Postal Card • Report

Overall Experience

The home could do with a complete overhaul but the carers and staff do very good.

Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeThanks for the positive comments in regards to the staff. I am in the process of trying to make improvements to the home. This will be a slow process but please continue to monitor.

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Care Homes Owned by Oak Tree Care Group in Nottinghamshire

Oak Tree Care Group Locations in Nottinghamshire (5)

Oak Tree Care Group Reviews in Nottinghamshire (195)

The Hazelford Residential Home

The Troc

The Hazelford Residential Home

The Hazelford Residential Home

The Hazelford Residential Home

Kingsthorpe View Care Home

Kingsthorpe View Care Home

Kingsthorpe View Care Home

Kingsthorpe View Care Home

The Hazelford Residential Home

Kingsthorpe View Care Home

Strawberry Fields

The Hazelford Residential Home

Red Oaks Care Community

Red Oaks Care Community

Kingsthorpe View Care Home

Red Oaks Care Community

The Hazelford Residential Home

The Hazelford Residential Home

The Hazelford Residential Home

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