Care Homes Owned by Halton Borough Council in Cheshire

His health has considerably improved since being discharged from hospital.

Can't thank the staff enough from the bottom of our hearts for all the care and support for us and mum x x

My mum has been in St Luke's since March this year. We couldn't ask for better care she getting. All staff are so lovely and I know I can go home and I know she is being looked after. The manager has changed this home around.

The home is immaculately clean, and the staff are extremely caring and approachable.

We as a family would recommend St Patrick’s Care Home, as the care given to Mum was excellent. Staff are approachable and professional in all areas, showing Mum dignity and respect. We thank you all.

This is a bit of a hard review to write as it was during the pandemic and we never actually got to see inside St Luke's while my dad was a resident. I will though, give my honest opinion of what dealings we had with everyone. My dad was admitted in June 2020, and from the minute I spoke to staff on the phone, I was really pleased and could tell how efficiently it was being run. I was given full information of how things worked in there and what Dad's room would be like, what unit he would be on and most of all, what care he would receive. Although we only got to see him all be it socially distanced in the garden, we could see Dad was really happy there and the care and attention the staff gave him were excellent. This made my mum feel happy. Sadly dad passed away in November 2020. Thank you to all the staff, you made my dad's final months happy ones when we were unable to be with him. I would definitely recommend St Luke's.

My dad was in St Luke's for 3-years, and the care he received was fantastic. The staff are very good and caring; in the end, they were there for my dad, my sister and my self - I can not thank them enough.

The care St Patrick's provides for my mum gives me and the family peace of mind. Nothing is too much trouble. I would recommend St Patrick's to friends and family.

My mother spent her last few weeks in this care home and I was so happy to find such a lovely place for her. The staff were amazing, her room was nice and whenever I visited, I had the feeling that this was a well-run care home where the staff really care. Thanks to all the staff.

Mum has always received the best of care whilst at the home, with any issues (medical or personal) being immediately flagged up to the family by staff. Bedrooms are maintained to a good level, as are the communal areas of the home. The staff are very approachable, friendly and are always professional when dealing with residents.

Keep up the great work.

Nursing home is brilliant and clean. Staff and management very good. Mother is fine and flourishing (95) What else can I say but thank you everyone.

I visited two friends - one who is a bedridden stroke victim and was very pleased to see how she was being taken care of. A homely, clean, bright room with clean bed linen. Just wish the staff had popped in more often than they did. As the patient is unable to press the buzzer if needs something. The staff were very attentive friendly and welcoming. The second friend was in the sitting room and was being taken well care of was nicely dressed in clean clothes - also saw a lady I used to work with some years ago. She was also a stroke victim but could sit in the lounge in the chair. She said she likes it there.

I have always found all the staff very accommodating and friendly and always willing to help in any situations.

Credit to the staff.

I'm very happy with the quality of care that yourselves are providing at the home, as every time I visit the home, it has a happy and cheerful atmosphere. The carers are fantastic and the activities that everyone can participate in are wonderful. If I had one problem, it would be I never seem to see a manager present. The numerous times I've wanted to talk to the manager she is never there but overall a lovely home .

Having had initial reservations about the home when looking for somewhere for my mother and father-in-law to be cared for, I must say that my opinion has completely changed. The staff are amazing and do a wonderful job looking after and interacting with the residents. The home itself has a more welcoming feeling since its recent re-decoration and improvements to outdoor facilities. Daily activities are organised and available for residents to join in with.

Possible suggestions for improvement would be:

Better communications with ALL close relatives regarding changes, updates, events, etc. A simple notice board with this information would suffice as not all relatives can visit on a weekly basis or hear about meetings, etc.

Staffing levels to be monitored, particularly upstairs. I often feel my father-in-law looks unkempt. This is not a criticism of the staff as they are fantastic, however they are expected to do so much that there isn't always time to change his clothing, etc.

Every time I have visited there are are activities going on which the residents seemed to enjoy taking part in.

Much improvement in recent months, more staff and improved care.

-Home is always clean and tidy.

-Sometimes I wonder when he last had a bath - this could/should be better.