Care Homes Owned by Complete Care Homes Ltd

This is due to the extremely high standards of care from a dedicated very caring and friendly team. The support given to our family over the last 2yrs, and in the last few weeks has been wonderful. I can't thank the team enough for everything they do. If this helps any other family in their choice of nursing home I'm pleased to have helped by sharing our experience.

well-being is observed and responded to with care and a proactive approach to achieve best outcomes. There are activities tailored to needs and abilities and the resident's family and friends are made so very welcome.
I cannot thank everyone at Tree Tops enough for the love and care they give.

carers and nurses were wonderful. His appetite was reducing and the home attempted to tempt him with a variety of foods. I live a considerable distance away 2 and a half hours drive and usually talk to Dad every day, the home accommodated this so I was able to talk to Dad virtually every day. When Dad deteriorated I was kept informed (I’m a nurse) of all developments which reassured me that Dad was receiving the best care. His clinical, physical, and psychological needs were well catered for by a compassionate team. Just need to mention the night nurses and carers who again were exceptional with Dad and compassionately cared for my emotional needs. I sincerely thank you all.

in everything. The manager is so friendly and always there if you have questions, and he has so much compassion; you must be so proud of your team at St Bernadette's.

thanks to the kindness and reassurance of the staff, she has started to settle. As my husband and I live 100 miles away we can't visit as often as we would like, but try to go once a week. My elderly dad visits her every day come rain or shine. Thank you Pinfold Lodge staff for taking good care of my precious mum.

of cleanliness, care and wellbeing my Mother received. Throughout all the challenging times of the ongoing Covid-19 epidemic, safety and testing were exemplary. I live over 200 miles away from Pinfold but visited Mother ever fortnight up to the lockdown. Throughout her residency, I had never had any concerns she was not in a safe, caring and loving environment. Thank you to the Pinfold Family.