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North Yorkshire Council Locations (12)

 - Browse 12 Care Homes and Extra Care Housing owned by North Yorkshire Council
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North Yorkshire Council Reviews (15)

Reviews posted for members of North Yorkshire Council

Overall Experience
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Reviewer Connection to North Yorkshire Council
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Review of

Station View

from J K (Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am currently staying in 16 Station View, Starbeck for rehabilitation after fracturing my hip. I am so impressed at the care I am receiving. The staff are so kind and helpful. The catering is excellent and I'm being amazed every day at the beautifully prepared meals. As I write, it's a very hot afternoon,
and I've just been brought a cooled fruit smoothie! I am so grateful for the help to getting me back on my feet!
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Review of

Ashfield

from Les H (Husband of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
My wife recently was in Ashfield for four weeks and generally her care was good and the staff were very pleasant but it was disappointing that some procedures were not followed correctly.
The staff are supposed to check clothing/ pockets etc before washing, had they had done this my wife's new IPhone
would not have gone through the washing procedure. Whilst they acknowledged they were at fault and had meetings on the subject I am unable to get reimbursed even though I sent them the receipt for the phone. I would add my wife enjoyed her stay so not all bad news!
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Review of

Town Close

from Timothy S (Son-in-law of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A heartfelt thank you to all at Town Close. The restaurant staff who ensure the residents have a balanced and nutritious diet, often varying the menu at short notice to accommodate the residents needs and preferences. And for making mealtimes a happy experience, filled with laughter and good humour.
The carers, for their dedication, commitment, kindness, creating a safe environment for residents, giving them peace of mind, a bond of trust and confidence, treating residents with respect and dignity and going that extra yard. The ladies in the main office for their welcome, help and ongoing support to residents and their families, taking time to ensure the individual needs of residents are met, organising social activities, and going out of their way to encourage as many residents as possible to participate, promoting a positive community spirit and togetherness. The cleaning staff for taking great pride in their work and for keeping Town Close so clean and sweet smelling.
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Review of

Carentan House

from Tracey S (Daughter-in-law of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law spent some respite in Carentan House, she was made to feel welcome and she was definitely looked after well until she was moved on to her permanent residence. This includes the physio team who called in regularly to improve her walking. We would like to thank all the staff for being
kind to her after she had a bad experience being moved around various hospitals because they had no room for her.
Would definitely recommend Carentan House for respite.
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Review of

Ashfield

from Nigel G (Son of Resident) published on 29 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent three weeks in Airedale Care Home due to a severe Urinary tract infection, during this time we were offered a four-week rehabilitation stay at Ashfield by the care team who have been so supportive, to help to prepare him for a return back home.
He arrived on a Saturday and could hardly
walk and was feeling sick and still a little confused. Within three weeks, with the support of all the excellent staff, his recovery was amazing. He was back to eating three meals a day, dispensed with his Zimmer frame and now uses his sticks. The staff encouraged him to make his own bed and make his own hot drinks and organise his tablets, all in preparation for his return home. The big thing for us was the return of his confidence and I would like to put on record our sincere thanks for all involved from the moment he left Airedale to the moment he returned home we could not have asked for a more caring service.
He is back home and feeling great. A massive thank you from.
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Review of

Ashfield

from Jane P (Daughter of Resident) published on 7 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum came very frail and unwell. Being told she was going to a home for respite upset me. She has come on in leaps and bounds - thank you to all the staff at Ashfield. The due care and attention are second to none. They have built her up into a new woman, with nice food, baths and hairdressing. I can't
thank the team enough, including the male maintenance, who is so kind. Mum's stay here has taken a big weight off my shoulders, knowing that she is safe and well cared for. Thank you so much.
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Review of

Larpool Lane Home

from E K (Daughter of Resident) published on 27 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father became a permanent resident of Larpool Lane Home following a period of respite and a change in health assistance requirements in September 2015. I can wholeheartedly recommend Larpool Lane as a 'Home from Home' with its outstanding kindness, friendliness, and professionalism shown to all the
residents, and their families. In fact, the staff speak with real kindness as though my father is their relative due to the length of time they have known him, as he started to access their then day centre from 2006 following his first stroke. The staff go above and beyond to help their clients to transfer to living in, ensuring they feel settled and content.
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Review of

Station View

from Judith S (Daughter of Resident) published on 4 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 88-year-old mum living in the UK has no close family in the UK because I live in South Africa and her other daughter lives in New Zealand. After a severe fall that broke her ribs, she was moved from the hospital to Station View for interim care. This was all during Covid lockdown. The team did a
wonderful job of looking after her. They printed out and took emails from us to mum. They assisted her on every level and reassured myself and my sister on a daily basis about her health and well-being. She is now moving to a 24/7 care facility for which she was required to complete assessments and fill in numerous forms, all done with the help of the staff at Station View. Thank you to the team at Station View - a truly empathetic, supportive and kind team.
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Review of

Tawny Lodge

from Richard S (Respite Resident) published on 11 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the rooms have got there own TV's in them and also very comfy beds. All of the staff including the manager are very caring and nice to get on with.
I met a person for the first time and he was on one 2 one. He made me laugh. He has got learning disabilities. My key-worker is especially kind
and she makes everyone laugh. I went to the local cafe with her and another guest quite a few times. I also went to the cinema with a team leader and a guest to see MAMA MIA 2 here we go again. i had a room with an en-suite shower room. I had a choice of evening meals and breakfasts. I cannot wait to stay there again in a few weeks when I will be in with 2 other guests. I really like staying there it is a lovely and safe place to stay at. Also, all the team leaders and night staff are polite.
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Review of

Station View

from Julie H (Daughter of Resident) published on 18 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was very pleasantly surprised at the care and compassion my mother received at Station View. I work in the NHS myself and am very aware of the constraints on the carers time and the resources available to them. The carers during her whole stay of 7 weeks were so kind and thoughtful, without exception.
The food was always varied, very well prepared and extremely well presented. Overall a very pleasant stay for both mum and family alike, we always felt welcome and the whole place has a homely and family feel to it. My mum is looking forward to going back for respite (and we never thought we would hear her ever say that!). Thank you.
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Review of

Ashfield

from Ian R (Son of Resident) published on 17 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful Care Home Ashfield staff BRILLIANT.K kind, caring and very supportive, home from home. All staff from cleaners, kitchen staff, carers and management give 100%.
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Review of

Station View

from Gillian H (Daughter of Resident) published on 5 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Station View is an excellent facility for both rehabilitation and interim support. The care afforded to my elderly mother over several weeks, following falls and a fortnight in hospital, was first rate and I have no doubt that the Team at Station View were responsible for her regaining sufficient confidence
and health to enable a smooth transition to a care home.
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Review of

Ashfield

from Ina W (Friend of Resident) published on 22 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care staff at Ashfield are kind, caring and attentive to the needs of their residents. I believe they are second to none and that also goes for the private sector in my experience. and the rest home is very clean and comfortable.
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Review of

Tawny Lodge

from Richard S (Resident) published on 14 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and guests are very kind and also the staff work very hard to look after the other guests. Also the management team are very nice to speak to. There is one staff member who we have a funny nickname for because she does some very funny things to make everyone laugh.
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Review of

Benkhill Lodge

from Daphne B (Friend of Resident) published on 24 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Benkill Lodge is a Godsend. The staff are second to none, happy, smiley, singing the day away, these people are professional angels. It takes a very very special person to work the way they do with genuine care. My good old friend has gone from strength to strength. from being a pretty much rock
bottom to being happy, safe, well, clean and content. 10/10.
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Awards / Recognitions (0)

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Frequently Asked Questions about North Yorkshire Council

How many Care Homes does North Yorkshire Council own?

North Yorkshire Council own 11 Care Homes.

Which North Yorkshire Council Care Homes have the highest review score?

Station View, Carentan House & Ashfield have the highest review score.

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