Care Homes Owned by Gainford Care Homes Ltd in Durham

older and more confused and sometimes a little difficult in her confusion, the care given is thoughtful and kind. Thanks again.

place to stay.

who was still making adjustments to the room. The matron introduced herself and told me about the home and its staff, and the home and how to call staff etc. She left, promising me a few things, like a TV, which arrived soon.
What I would say about the home is that they were never two days alike. I loved my room, door open, because although they were a lot of language barriers, a nod and a smile when passing go a long way. Whilst there, I was poorly, and I spent 36 hours in the hospital. A week or so later, I was very poorly with a high temp, and having all staff ragged, I wouldn't go in the ambulance. The night nurse was amazing, I know I refused hosp treatment. I'm sorry night nurse and staff. I felt safer with you.

and empathetic way.
As a family, we were involved in all aspects of his care, and we were looked after and supported at all times.
Thank you to everyone involved, you made a very difficult time more bearable.

eight years and relies on these staff 24/7. She was diagnosed end of life last week and as sad as these occasions, all of the nursing staff on shift including the nurse regularly checked on Nanna, ensuring she was comfortable, holding her hand, trying to talk to her, attending to her needs and also offering refreshments and support to the family. When after hours of sitting not wanting to leave her side, the staff suggested we get rest and as they would not leave her on her own, so someone was with her which was a huge comfort to us. We couldn't thank them enough.

other family members that were there throughout the night. I am so glad that we chose this care home at this difficult time and would highly recommend it.

caring and friendly. Nothing was too much trouble.

My family will treasure the memories of my mam's time there. She was very happy and settle there. We couldn't thank them all enough for what they did for her.

couldn’t return to the home he was living at. The manager of St. Mary’s even offered to call the hospital to see if she could help in any way. We were so happy when St. Mary’s said they could accommodate his needs and the difference in my grandad is fantastic since being there. He’s happy and smiling and chatty again and it’s all down to the staff and atmosphere at St. Mary's. He’s constantly checked on and changed consistently. Our minds are at rest as we know he is receiving, in my opinion, the highest standard of care. Thank you for everything you have done for us all. There is nothing we can fault with this nursing home.

to provide the utmost care and support to my Mother and to us as a family. I cannot thank them enough as this was a difficult time for both my Mother and our family. I always felt that the care that they gave her and the affection that they gave my Mother in the last years of her life could not be questioned.

this never happened, this is surely a serious breach, alongside reducing my father's privacy as the door was constantly wedged back.
After a week enough was enough, my dissatisfaction was further compounded by alleging my father had been showered more than he actually had, or that he refused.
I cannot convey the magnitude of my absolute dismay at this service here.

met and were happy there. With that information, mam joined the Lindisfarne family in September 2016. I feel the manager of the home runs a tight ship in leading all her staff. The home is always clean and tidy, all residents including mam are well groomed. The food is all home cooked providing an excellent range of choice from breakfast through to evening meal with snacks throughout the day. I have always been welcomed to join mam for lunch when visiting, and I must say the food is very tasty. With the care and commitment from the staff, mam has settled very well and I now call it home. It is good to see mam smiling again in a safe and caring environment.

and to make sure they are not in need of anything. Very happy and friendly place to be!

they not only cared for my father in law but they took time for us too. If you are looking for future care for a family member, look here first. OUTSTANDING!!

recognition they deserve. Some are poor but this one is really good. The staff are great, not only to the residents they care for but to their families too.
If you're looking for a new home for a loved one, it is the most difficult decision you will have to make, please look at Lindisfarne in Ouston.

that during her time at Lindisfarne she was extremely well cared for by a dedicated team of staff. There appears to be a small turnover of staff which resulted in all those involved in my mother's care knowing her needs very well. She could not have been given more personal attention with staff always willing to listen to us. There was never an issue with calling in medical support if they felt the need and we were kept informed of all cases where medical help was sought. Any minor issues we needed to raise were listened to and responded to swiftly.