Care Homes Owned by Gainford Care Homes Ltd in Tyne & Wear

I cant recommend this nursing home enough, helping the family through a very tough time. Thank you so much to each and every one of the staff, carers, nurses, management, cleaners and kitchen staff, we are eternally grateful. We could rest a little knowing mam was in very capable, caring hands.

An excellent care home. Thank you for all the care my mum received.

Overall I cannot fault the quality of care Lindisfarne provided throughout the last 4 weeks of her life. I hope this review puts at ease those having to make such a difficult decision.

bottles left smelling for days. I regularly had to empty my wife's urine bottle to which she was attached. For many days running there was no signing in book (which I assume is against fire regulations). My wife's room had no heating for three days in winter. Poor or no response to the emergency buzzer. I would not allow my wife to stay there if I had an alternative.

My Mother went into Lindisfarne Birtley Care Home, for an assessment period, however as her health deteriorated, a long-term bed became available. She was well looked after by all of the staff, and they were always friendly when the family visited. I would like to thank all of the staff, especially one member, for making her last day comfortable.

My mother fell and broke her hip Dec 2016 aged 89. She had other medical conditions including dementia. Upon first visiting (unannounced) Lindisfarne we were struck by how friendly and enthusiastic everyone we met was. The building is spacious and felt welcoming. She stayed there from Feb 2017 until she passed away peacefully Dec 2017.

The whole family was very very pleased with the nursing and care provided. Every single member of staff is deserving of praise for the way they collectively looked after our mother. They helped her to settle in and at all times she was kept comfortable and clean. Nothing was too much trouble for the team they were amazing and we cannot thank them enough. She had a nice bright room of her own with ensuite but every day they took her to the resident's lounge to be amongst other people even though she had no mobility of her own. The resident's lounge that she was in on the ground floor is bright, spacious and calm.

My Mum was in Lindisfarne since February 2015 until her recent death. I cannot find any fault with the care she has received. The staff are so caring, supportive and professional. They look on residents as family and are friendly and supportive to all family and visitors. During Mum's last few days, they couldn't do enough for us and welcomed our coming and going at all times of the day and night. An excellent care home which I wouldn't hesitate in recommending to anyone looking for care for family.