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Care Homes Owned by Hafod Care Association in Bridgend

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hafod Care Association in Bridgend

Only the locations & reviews in Bridgend for Hafod Care Association are showing below.

View the details of all 7 locations (with 254 reviews) owned by Hafod Care Association

Hafod Care Association Locations in Bridgend (2)

 
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2 Care Homes owned by Hafod Care Association in Bridgend
Brocastle Manor Care Home

Brocastle, Ewenny, Bridgend CF35 5AU 

9.7 29 reviews
"My father moved into Brocastle in December, 2024. We visit my Dad at least twice a week. The staff are always very welcoming, professional…"   Read all 29 reviews
Location Type Care Home

Brocastle Manor Care Home provides a high quality of both dementia nursing and general nursing care. It's located on the outskirts of both the market towns of Bridgend and Cowbridge. The home is surrounded by rolling scenic countryside and is in close… Read more about Brocastle Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 80 Rooms
Picton Court Care Home

200 West Road, Nottage, Porthcawl CF36 3RT 

9.6 56 reviews
"What can I say to express my gratefulness to all the staff, who give 100% to all residents. Any issues are dealt with kindness and…"   Read all 56 reviews
Location Type Care Home

Picton Court Care Home is set in attractive, spacious grounds with beautiful coastal and countryside views for over 55s in Porthcawl, near Bridgend, south Wales. They focus on giving a great quality of life to everyone, whatever their abilities and needs… Read more about Picton Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 76 Rooms

Hafod Care Association Reviews in Bridgend (85)

9.4
Hafod Care Association has a Group Review Score of 9.4 (9.399) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hafod Care Association must have a Review Score.

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Review of

Picton Court Care Home

from Brenda M (Wife of Resident) published on 5 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say to express my gratefulness to all the staff, who give 100% to all residents. Any issues are dealt with kindness and thoughtfulness. I cannot say how pleased I am that my husband was given a place at Picton. He is cared for and that's all I can wish for.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Best wishes.

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Review of

Picton Court Care Home

from Gwynne J (Son of Resident) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Picton Court for just over one year. On all my visits I have found the staff to be professional, efficient in the daily tasks they carry out and most of all treat the residents with respect.
I would highly recommend Picton Court to anyone looking for a first class Care Home.

Reply from Marc Pullen-James, Director of Care at Picton Court Care Home

Thank you so much for the positive comments and reflections. Best of Wishes

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Review of

Brocastle Manor Care Home

from Dean L (Son of Resident) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Brocastle in December, 2024. We visit my Dad at least twice a week. The staff are always very welcoming, professional and Dad sees Brocastle as his home. The Home is excellent in surroundings, facilities, catering and has really lovely gardens that we take Dad out into. Overall,
cannot see or find any fault with Brocastle.

Reply from amanda davis, Deputy Manager at Brocastle Manor Care Home

Thank you for taking time to share your kind review of Brocastle. We are truly grateful and pleased to hear you had a positive experience with our care and servicesKind Regards

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Review of

Brocastle Manor Care Home

from D R (Daughter of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with my fathers care and well being since being moved to Brocastle. The staff are amazing. Lovely facility with a choice of beautiful gardens to sit in. My father is so much better physically and mentally since moving in

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Review of

Picton Court Care Home

from S G (Daughter of Resident) published on 1 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are really hardworking and lovely to my mum. The managers do not really acknowledge you if you should happen to see them around the home. The entertainment is fab and my mum really enjoys this.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your kinds words. I will take your feedback on board. Thank you

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Review of

Picton Court Care Home

from M W (Sister of Resident) published on 4 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care my sister is receiving. The staff are all very nice.

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Review of

Picton Court Care Home

from R M (Son of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is now 104 years old, has been in Picton Court since she was 101 years old. On my frequent visits I have found the staff to be friendly and efficient and have a very caring attitude to the residents. My mother is happy at Picton Court. I would recommend the home to any family looking for
a good home for an elderly loved one.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Best wishes.

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Review of

Picton Court Care Home

from E H (Daughter of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you enter Picton Court you are given a warm welcome from all the staff. As my mother needs 24 hour nursing care, this is given with dignity and sincerity. I cannot thank them all for giving me peace of mind knowing my mother is well looked after and in a safe environment I have dealt with
the nurses, carers, receptionist, kitchen and maintenance team and all have been wonderful and nothing is to much trouble. Knowing my mother is happy in her new surroundings, makes me happy. Thank you and well done to everyone at Picton Court.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Very best wishes.

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Review of

Picton Court Care Home

from Jacqueline W (Wife of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are treated as individuals with a clear care plan to follow. The unit is peaceful, indicating everyone is comfortable. All staff including laundry and cleaning staff are friendly, polite and considerate to residents. The unit is warm, well-lit and airy. Food is well prepared and well presented,
drinks are plentiful throughout the day. Activities are frequent for those who want to and are able to take part. Clothes are laundered well and hung in the wardrobe, well done everyone!

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Very best wishes.

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Review of

Brocastle Manor Care Home

from Jeffrey R (Son of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother continues to receive excellent care within the home. She participates in most activities when available.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for your review. We will pass on your comments to the colleague team at Brocastle.

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Review of

Brocastle Manor Care Home

from Francis J (Wife of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The period under review reaffirms that the performance of the unit continues to please. As this period covers the festive season, once again, "the team" performed exceptionally well and on Christmas Day, in particular, yet again "the team" excelled. The fayre was exceptional but what impressed me the
most was that, despite their "early hours in preparation", the chefs found the time to circularise the residents to see if all was ok. Well done.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for your lovely review, we are pleased that you are happy with the level of service.

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Review of

Brocastle Manor Care Home

from Johanne S (Daughter of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints. All very helpful.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for your review. We will pass your comments on to the team at Brocastle.

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Review of

Picton Court Care Home

from V P (Cousin of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care, no complaints at all.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review and I really appreciate it.

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Review of

Picton Court Care Home

from Caroline C (Sister of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my brother's care, as he is.
Staff are friendly and helpful towards the family, are very approachable.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your feedback and I really appreciate it.

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Review of

Brocastle Manor Care Home

from Steven M (Brother of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very satisfied since my sister has been in the home, she seems very happy there.

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Review of

Brocastle Manor Care Home

from Jonathan P (Godson of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was at Brocastle for 14years, she was so happy and well looked after throughout her time at the home, it truly was her home in every way. The staff quickly became her 'Brocastle family' greeting her every day with a big smile, whilst helping her to continue doing what she enjoyed and maintain
her independence for as long as possible. She was treated with care, compassion and dignity at all times by every member of staff at the home and they go above and beyond to care for the residents at all times. The staff were not only there to reassure her when she felt low but also to sing and laugh with her when there were concerts.
We were so happy with the care our relative received at the home, which was always a great reassurance for us as a family. During her last days at the home she was treated with so much love, compassion and dignity, the staff were so professional and caring at such a difficult time, something we will be forever grateful for.
Thank you team Brocastle.

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Review of

Brocastle Manor Care Home

from Susan P (Daughter of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was given a temporary place at Brocastle Manor Care Home after being transferred from the local hospital while we looked for a nursing home in the area. Once he had been there a couple of weeks, we stopped looking. The home itself is in lovely surroundings - the gardens, residents' rooms and communal
areas are very clean and well-maintained. But what really impressed us was the team at Brocastle. The staff are simply wonderful and so patient and kind - from the lovely ladies on reception, the healthcare assistants, the nurses, the cleaners and laundry staff - Dad got to know them all. Dad had a keen sense of humour and really enjoyed having a chat and a joke - he regarded them as friends.
As Dad grew increasingly frail, the home adapted to his needs and did everything to make him comfortable. We cannot thank them enough for the care they gave Dad, especially in the last few weeks. I wouldn't hesitate in recommending Brocaste.

Reply from Carolann Jones, Customer Engagement Lead at Brocastle Manor Care Home

Thank you for taking the time to write a review about Brocastle and for your kind words. We're so pleased you were happy with the care given to Dad. Your dad was such a gentleman who was adored by all. Our staff team work hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed on to the team.

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Review of

Picton Court Care Home

from Sian M (Daughter of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in very well at Picton Court since transferring from hospital. The staff are very caring and ensure Mum is well looked after despite her physical disabilities.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your review and I really appreciate it.

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Review of

Picton Court Care Home

from James B (Son of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Comfortable with good staff.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your feedback and I really appreciate it.

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Review of

Picton Court Care Home

from G M (Husband of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I find it difficult to give an honest/personal view of the care home since I have no experience of any family members being in care or the price of it, it is satisfactory. My wife has been in Picton Court for 4 weeks and I have completed my answers with her help. I have at times thought there was not
enough staff available to assist my wife in toileting and mobility.

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