Care Homes Owned by Hafod Care Association in Bridgend

All the staff are amazing and very loving and caring for not only there residents but visitors they can not do enough for anyone. They are very warm and welcoming and know the visitors by name which adds a personal touch to each and every one.

All the staff, be it residential or EMI have been wonderful looking after her. She has had two lovely rooms which were furnished to her liking and the staff went out of their way to make sure she was happy in her surroundings. All the staff, including housekeeping, catering, maintenance, admin, caring and nursing staff have made her stay pleasant ALL of the staff make time to stop and have a chat. Food is wonderful. I cannot praise enough how she is being cared for.

My mum has been a resident at Picton Court for over 2 years and she is very happy here. Her room is lovely and Very comfortable. and she is very contented. The staff are fantastic with her and makes sure she is looked after. Overall my mum is very satisfied with the care and accomodation and the wonderful service the care team and nurses provide, so this makes me reassured

Linda

The level of care is outstanding, the staff are professional and cheerful and the equipment is first class. It is a pleasure to visit the home and I return home each time confident that my brother is in the best hands.

The staff ensure my mum is well looked after and we feel happy leaving her in the care of Picton Court. The carers are caring, patient and make Mum laugh. They have gotten to know her over the year and take great care of her. Mum loves the singers and entertainment, especially when they sing the old songs. Thank you for taking such good care of her.

Thank you - it's so good to know that she's happy and cared for!

They listen to any comments I may make and do their best to oblige.

The staff at Brocastle are absolutely outstanding. Mum was always treated with the upmost love, care and dignity up to her final days. The love they extended to us as a family was phenomenal. Always going above and beyond to ensure not only our Mum was well looked after but myself and my sisters too. I was blown away with the love and support the staff showed in what was an incredibly difficult time for us. Mum felt at home at Brocastle and we felt hugely reassured that the decision to select Brocastle care home was right for mum. I cannot thank the staff enough for everything they did for mum and the support they showed us. I couldn't recommend Brocastle more highly. Absolutely outstanding staff and Home.

I cannot thank the wonderful staff at Brocastle Manor enough for the caring and compassionate way they cared for my seriously ill husband during the four years he was in their care. He was suffering with advanced mixed dementia with psychotic episodes, which very often required nursing care which was complex, highly skilled and very often of an unpredictable nature. I noticed his carers were always kind patient and always willing to go the extra mile. The clinical leads Amanda Clara and Kirsty were always willing to answer any questions I had relating to his care plans which were always very thorough and up to date. Thank you wonderful people for being so humane and understanding during one of the most difficult periods of our families life.

Brocastle Manor Care Home staff are truly exceptional, the care, love, and support from all staff for not only my mum but for us as a family was above and beyond anything you could imagine. The professionalism demonstrated by all staff was of a very high standard the holistic care given was outstanding, mums needs were always met with utmost dignity and respect. I would recommend Brocastle Manor Care Home to anyone that wants their loved ones to feel like they are at home whilst receiving the highest standard of care in a warm loving environment. Literally can not put into words how amazing all the staff were, we as a family can not Thank them all enough.

Wonderful impression for my first visit to inspect home for my mum. Mum is very well cared for. The staff are wonderful and go that extra mile to make sure Mum is happy and content. Mum enjoys the activities and they make sure she is included. I cannot thank the staff enough for the care they show my mum, cannot fault anything within this home.

Staff very good, look after me well. I enjoy activities. I enjoy food but could have a little bit more.

Excellent care at this home. Feel very safe. An effort is made to make all of us feel that we are in our second home.

We can't ask for better care for Mum. The staff are so patient and caring at all times. They attend to all her needs. Regular checks and empathy, also dignity at all times. Can't thank them enough. Mum's dietary needs are met, most of the time although some meals could be better. Overall I would highly recommend Picton Court to any family and friends. Thank you to all.

Picton Court has taken care of my mother in the nursing care section to the best degree they can and have managed all aspects of her health and holistic well-being to a very satisfactory degree. We would highly recommend this care home for family who wish to move their loved ones in times of need.

I visit my cousin in nursing and I am happy with the care she receives, the staff are vey kind and caring. My brother ad also in the nursing area and he received excellent care. I have no complaints and would recmmend the home.

What can I say to express my gratefulness to all the staff, who give 100% to all residents. Any issues are dealt with kindness and thoughtfulness. I cannot say how pleased I am that my husband was given a place at Picton. He is cared for and that's all I can wish for.

I would highly recommend Picton Court to anyone looking for a first class Care Home.

My father moved into Brocastle in December, 2024. We visit my Dad at least twice a week. The staff are always very welcoming, professional and Dad sees Brocastle as his home. The Home is excellent in surroundings, facilities, catering and has really lovely gardens that we take Dad out into. Overall, cannot see or find any fault with Brocastle.