Care Home Owned by Summerhill Group in Cardiff

compassionate, and follow his care plan and allow him to make choices. The centre is open 24 hours, so I can contact them at any time. The staff and manager are always available to talk about my Dad's care and any changes that may be needed to support him. The food is great and offers a lot of choice. They have daily activities set throughout the day to keep his mind active, and they have a beautiful garden where he can relax. They also have a specialist on-site mental health nurse who understands his care needs and is always available to chat; I don't ever feel a burden calling to ask for information.
I would like to say a HUGE thank you to everyone who looks after my Dad and gives him

team is evident by how well my loved one has settled and thrived in only a few weeks. He is eating better. Sleeping better. Although non verbal he is smiling now. There is a real dementia understanding here. The management are so caring and so professional. They will not let you leave with a concern or worry. They listen and understand what it must be like allowing someone to go into care. We are so lucky we have found somewhere where the residents are at the heart of everything. The nurse team are so invested in wellbeing. Even the ancillary support team behind the care and treatment are very special people. You will not find a more knowledgeable caring or professional home

whole family. I got really friendly with many of the care staff and reception staff. They treat all the residents like family, and it is clear that it is not just a job to them. The care in meeting my parents' needs was second to none, and it takes special caring people to do what they do. To them, it is a vocation, not a job. Big thanks to every member of The Forge Care Home for making my parents feel at home. They should all be proud and please keep up the excellent work you do, including supporting families.

cleaners, carers, nurses, and activity team are a credit to the care home industry. Please be proud. Team always put residents first. The Forge really is a big family. We feel blessed that Dad called it home.

staff and reception staff. They treat all the residents as family. Thank you to each and every member of The Forge Care Home. We as a family will continue to support The Forge Care Home.

We are a large family and visited daily and every time we were welcomed (day/night), updated on Mum's day etc. and they talked to us, clearly explaining everything so we could understand. Before we chose The Forge, we visited a different care home and we knew The Forge was the best place for Mum! This gave us a lot of comfort from day one!

to my mum will never be forgotten.

It was lovely to see how the staff took time out to say goodbye to my mother prior to her passing. When my mother was at End of Life the staff went out of their way to comfort and care for the family who were there at that time, whilst at the same time caring for my mother.

Home 100 % and are so happy with the care and love Dad receives from everyone.

but The Forge impressed me the most and together we decided this was the best for her.
My Mum had difficulty settling in at first but nothing was too much trouble for the management and carers helping my Mum to settle.
The Nurses even allowed her to 'help' giving my mum a sense of purpose.
She particularly likes the food, saying it is like the real 'home cooking' she used to make. A number of times she has commented just how clean and tidy it is without that smell associated with similar institutions. When she was fitter she enjoyed joining in the fun and games provided by the entertainment staff.
And thanks to the reception staff; nothing is ever too much trouble!

he moves around the whole building, depending on the many activities they do. He is also making the most of the garden. I've been kept up to date on GP visits and medical plans. All the staff I've met have been brilliant. Dad finds it hard to express himself but staff have taken time to get to know him and understand what makes him happy and, crucially, how to reassure him when he's uncomfortable e.g. during personal care. He is also eating properly for the first time in years. It's been a stressful few years and I can't thank the Forge enough now I know that dad is safe and content and my mum can start to build a life again.

going on, day trips etc and if I would like to attend. My mother has Dementia and things were getting too much for her at home, she was eating/drinking very little and sleeping a lot and just generally going down hill. Since she's been at The Forge Care Centre she has a great appetite, awake for longer periods of time and smiling, laughing and chatting. I feel my mother is very happy there and this makes me also very happy and comforted that she is well cared for.

to the manager and her team!

the activities they get the service users involved are fantastic. I'm happy where he is.

the residents.
Management and nursing staff are very efficient and helpful to us if we need answers to ease our minds and are wonderful to Mum.
I have recommended this home already to numerous people and will carry on doing so in the future.
Thank you so much for looking after our special mum so wonderfully.
Many thanks.

care for our dad and would be devastated if he ever had to leave.

we can see up-to-date photos and things Grandma may have been up to, or just recently her birthday pictures. The times I’ve spoken to staff on the phone they’ve been extremely helpful and discussed Grandma with such kindness. We are very grateful for the staff who care for Grandma and everyone at The Forge Care Centre.