Care Homes Owned by Summerhill Group in Torfaen

Staff seem happy and enjoy their work which makes a nice environment for residents. Residents are always clean and tidy and entertainment team are great at arranging activities for them.

Thank you for all of your support.

The home is well run and managed with plenty of activities to stimulate residents.

My mother was in Leadon Court Nursing Home for only three weeks until she passed. Myself and my sister can only speak very highly of your wonderful staff. They gave wonderful care and compassion for the last three weeks of her life and myself and my sister can only speak to highly of them and you should be very proud of having a lovely caring team we appreciate everything you did for my mother my thanks to you all.

Mum has lived at Leadon Court for a year, we have found the care from all the staff to be exceptional. Mum is well looked after. There are always activities for the residents and visitors to participate in. As visitors, we always receive a warm welcome when we visit.

We can relax in the knowledge that our daughter is receiving the best of care . There is an open door policy and we can visit whenever we want.

Mum has been in Leadon Court for over 18 months and it is such a comfort to see her smiling and always happy. Sadly mum now needs to be fed her food & there is always someone available to help her. On the rare occasion there has been an issue, it is quickly addressed and resolved. Having a bedside lamp in the room has made the room much cosier and not so hospital feeling - a very nice touch that the manager added recently. All staff, new & old, are always ready with a smile and love mum so much: we can tell! Thank you for looking after mum so well

The standard of care at Leadon Court is exceptional. The staff are professional, attentive, and always treat residents with dignity and respect. Communication with family members is excellent, and it's clear that the wellbeing of residents is their top priority. We are extremely grateful for the care my mother-in-law receives and would highly recommend this nursing home. We are so grateful for everything every member of staff does

The staff not only look after my Mum's needs but also take care of the families too. It is the hardest thing to watch a loved one decline in health and stature. Without the staff providing me with a friendly comment and a shoulder to cry on it would make it so much harder. Thank you and may our chats about Mum continue x

The care my dad had during the last few months of his life whilst he was at Leadon Court was excellent. The staff are kind, caring and sensitive. Dad wasn't easy to care for. But they tried their best to lift his mood whilst not pressuring him to do anything he didn't want to do. They were so sensitive during his last few days.

Both my parents are full time residents at Leadon Court as my mother has vascular dementia and my dad has early onset dementia and clinical depression. They are quite immobile and need regular help to get around and Mum can be difficult as her dementia has adversely affected her character. This doesn't affect the staff at Leadon Court as they are great with my parents and clearly know them very well as Mum and Dad are so comfortable with them. Also the staff responsible for organizing entertainment etc. have to not just provide this but also raise additional funds through raffles etc. to supplement their small budget. They do this on top of focusing on the needs of each resident. Amazing. It feels like my folks have an additional family at Leadon and I can't speak highly or thank them enough.

The carers are very good. The activities staff are excellent. Very caring and go over and above to help and entertain. Most nursing staff very good with the exception of two. Very poor communication between nursing staff and families and the manager.

Would recommend this lovely care home every time.

My mum has been a resident at Leadon Court since December 2023. I don't think words can do justice to the appreciation that my family and I have for the compassion, high standard of care and the supportive and welcoming nature of all the staff involved in Mum's care. Nothing is too much trouble, the atmosphere in the home feels uplifting and homely and the cleanliness is excellent. As a former nurse, having worked in a number of nursing homes over the years and also having worked in the patient safety field. This is by far the best nursing home that I have ever come across and it is so reassuring to be able to entrust my lovely mum to the caring and capable hands of this dedicated and special team of people, in all roles throughout the home. A huge thank you to all at Leadon Court. You are amazing and you should all be very proud of yourselves.

A nursing home wasn’t what we wanted for my dad. But the care my dad received at Leadon Court was off the scale. The staff are so welcoming and so caring. We couldn’t have asked for a nicer care home for my Dad to spend his last days. Well done to everyone.

My mother has been in Leadon Court Care Centre for about a year, so I know the place fairly well. There is a constant buzz of staff purposefully going about their business, doing what needs to be done whilst laughing and joking with the residents. I believe that Leadon Court's best virtue is its staff. It is total quality management (TQM) in action. All the staff, that is, managers, cleaners, laundry staff, care assistants, hairdressers, activities staff, kitchen staff, helpers, nurses and maintenance workers, all know their jobs, do it well and take the time to speak to residents and help them whenever they can. Leadon Court has visiting entertainers, including musicians, a Welsh Elvis and nursery school children. The guests and the residents have a great time. I am forever grateful that my mother is being cared for by such warm, friendly and professional people. I have absolutely no hesitation in recommending Leadon Court Care Centre and its wonderful staff.

My dad attends the Day Centre at Leadon Court twice a week. And I have to say the staff there are amazing with him. He has dementia, so needs help to keep his brain active. Which the staff do. Playing games, playing music and just general chit chat which he loves. He loves a cup of tea too and has a bite to eat. I just can't thank them enough for looking after him.

Our mum has been a resident at Leadon Court for three and a half years now. During this time, she has been receiving the best of care. Nursing staff keep us up to date with her medical needs, the carers look after her everyday requirements with kindness, respect and friendliness, making sure she is well-fed, happy and comfortable. We cannot praise all the staff highly enough and alongside are the activities staff who keep the residents active and entertained. There are regular visitors in the form of choirs, singers and theatre groups, and there's a special link with the nursery next door that visits too. There are daily activities in the form of bingo, connect 4, arts and crafts, etc. Our family are grateful to everyone at Leadon Court for taking such good care of our lovely mum. Keep up the good work, and thank you!

My husband has been a resident for nearly three years. We wouldn’t want him to go anywhere else. Not only are the staff extremely efficient and caring to him they have shown me the same, this year especially during my illness and the death of my brother. I was unable to visit for many weeks but the staff kept me fully informed as to his welfare. Sadly on TV we see many programmes showing poorly run nursing homes, I wish they would show how Leadon Court care for some of our most vulnerable senior citizens. Every good wish to all the staff during 2024.

My wife has been a resident there for 2 and a half years and can say that the whole team, from laundry, domestic, kitchen, carers, and nursing staff, and also the management have all played a big part in making my wife's stay here very comfortable, nothing is to much trouble. If I have any concerns, if she needs the toilet, changing, refreshments or anything else they are all friendly and approachable to her needs. It is a very friendly environment and all the staff are welcoming on arrival, also the entertainment group keep the residents cheerful with various entertainment and activities.