from M G (Daughter of Resident) published on 21 June 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was a resident in Glenowen Court for the last three years before recently moving to a nursing home because of her failing health. From her first day as a resident, she was welcomed and experienced the joy of being a part of the Glenowen Court family. This afforded her an opportunity of experiencing
first hand, staff who treated her with kindness and respect. The independence she enjoyed was a result of my mum having her own room, with kitchenette and en-suite. This was in addition to the security she experienced, as an elderly person, having caring staff who delivered medication, meals and provided laundry services. Being a frequent visitor, I was made more than welcome and received regular updates on all aspects of my mum’s health. The manager was very approachable and conscious of promoting the rights of the residents. Covid-19 has certainly restricted movement in all care facilities but a big thank you to the manager and staff for keeping our loved one’s safe.
from Terri S (Daughter of Resident) published on 5 December 2016
Submitted via Website • Report
Overall Experience4.0 out of 5
The care professionals within Clifton House are always welcoming and friendly. Their attentive gentle approach to care, combined with daily activities, keeps the atmosphere within the home upbeat and relaxed. All of the staff have an in-depth knowledge of my Mother’s well being and are ready to answer
from Margaret S (Daughter of Resident) published on 25 January 2016
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
When I came to Clifton Nursing Home and spoke to the nurse she was very knowledgeable and easy to speak to. The care staff were attentive with my mother sitting and chatting with her.
from Betty W (Friend of Resident) published on 21 January 2016
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Very pleasant staff and surroundings. Very homely. Staff were very welcoming towards me, offering me tea and biscuits. The home has greatly improved since new management. Nothing but a great team.
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