Care Homes Owned by Stepping Stone Independent Living Ltd in West Midlands
Only the locations & reviews in West Midlands for Stepping Stone Independent Living Ltd are showing below.
View the details of all 3 locations (with 26 reviews) owned by Stepping Stone Independent Living Ltd
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Stepping Stone Independent Living Ltd Locations in West Midlands (2)
Regis House
9.2
15 reviews
29 Causeway, Rowley Regis B65 8AA
"Staff are helpful, with good communication. Good range of activities and encouragement to get out and about, also healthy eating a…" Read all 15 reviews
Location Type Care Home
Regis House provides residential care for up to eleven people with mild to moderate learning disabilities/mental health. Set in a Victorian style property, residents are supported by highly trained staff who empower residents to retain their independence… Read more about Regis House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Mental Health
- Visual / Hearing Impairment
- 11 Rooms
Clifton House
8.8
11 reviews
7 Clifton Close, Oldbury B69 4TT
"I can not praise the staff at Clifton House enough for all they have done for my mom. I greatly appreciate all the hard work and dedication…" Read all 11 reviews
Location Type Care Home
Welcome to Clifton House Clifton House is a welcoming 6-bedroom home providing high-quality care and support for adults with learning disabilities and mental health needs. The team are committed to creating a safe, supportive, and inclusive environment… Read more about Clifton House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Mental Health
- Visual / Hearing Impairment
- 6 Rooms
Other Care Groups you may be interested in:
Stepping Stone Independent Living Ltd Reviews in West Midlands (26)
Reviews posted for members of Stepping Stone Independent Living Ltd
Review of
Regis House
from Linda B (Mother of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are helpful, with good communication. Good range of activities and encouragement to get out and about, also healthy eating a priority.
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Review of
Regis House
from Beverley W (Sister of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't fault the care home. The staff go above and beyond their duties. My brother has a better social life than me. He's always doing something or out and about. Regis House is a warm and friendly place.
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Review of
Regis House
from Susan M (Sister of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Had a lovely time visiting my brother, only get to see him twice a year as I live so far away. He was in good health and well cared for by the staff.
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Review of
Regis House
from J G (Sister of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly, pleasant staff kept me up to date on my brother's health and experience of Regis House. Nice, clean environment. My brother looked well and healthy.
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Review of
Regis House
from D B (Sister of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I feel the staff ratio could improve, 1-4 is poor. This reflects on the lack of activities the clients engage in. Also with poor staff ratio daily living skills and self-help skills are lacking. This area needs to be looked at.
Reply from Vicky Hughes, Home Manager at Regis House
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Review of
Regis House
from A C (Brother of Resident) published on 6 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother receives excellent care in all he does, his day-to-day needs are always met and the staff always give their best to ensure he gets the best care available. Day trips and holidays are catered for with the residents able to pick their own destinations. All medical needs are looked after from
dental, GP, to hospital visits.
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Review of
Clifton House
from L C (Daughter of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can not praise the staff at Clifton House enough for all they have done for my mom. I greatly appreciate all the hard work and dedication towards the service users. The staff are kind and considerate and go above and beyond for the service users. I would 100 percent recommend it.
Reply from Vicky Hughes, Home Manager at Clifton House
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Review of
Regis House
from S C (Regular Volunteer) published on 15 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Such a great place, very clean, the support workers are great, the residents are well looked after, truly do a great job, well done ladies, you all need a pat on the back and are truly helpful and kind-hearted.
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Review of
Clifton House
from Laura C (Sister of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team are absolutely incredible, super patient, understanding and compassionate. They really take the time to get to know the residents and family and really respect and take on board relatives' views and thoughts. They have really made my sister feel at home, comfortable and safe, she feels she
has a safe space to talk about her thoughts feelings and concerns. My sister has come on leaps and bounds and the team have shared my love to see her flourish and grow in her confidence and independence. So many worries have been eased by such a wonderful supportive team. We are so grateful. Thank you for everything!
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Review of
Clifton House
from Adrian H (Regular Volunteer) published on 18 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great friendly and helpful staff, who go above and beyond to care for residents.
Making sure they all live in a fun, friendly and clean house and helping with their day-to-day needs and taking them on activities.
Making sure they all live in a fun, friendly and clean house and helping with their day-to-day needs and taking them on activities.
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Review of
Clifton House
from K H (Friend of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are lovely. The facilities are good. They look after their users with the greatest care. Friendly staff. The activities are good too. They care and treat everyone with kindness, respect, compassion and dignity.
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Review of
Regis House
from S C (Niece of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My uncle is a current service user and has been since September 2022. After years of my grandad struggling to look after him, it is heartwarming to see how well he is looked after in the home. He seems relaxed, happy and much healthier than ever before. We are so grateful to all the staff for helping
him to settle in and for providing so many wonderful opportunities for him to thrive. The sixties are the new forties for him now and that’s fantastic for us to see!
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Review of
Regis House
from B G (Friend of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Amazing place that loves all the service users. Staff go above and beyond when doing events! Love the place! Special mention to the senior support worker, who is so passionate and caring! Keep up the amazing work.
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Review of
Clifton House
from Bianca H (Regular Volunteer) published on 7 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are amazing in what they do for people outside of work and inside of work. All the activities they do for the public are amazing and all the stuff they do, including the raffle. I’ve never ever seen a care home so clean inside and out.
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Review of
Clifton House
from Chloe C (Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I think the staff are really kind and caring to me, they respect my privacy and they do their best for me and yes they do help me.
I think it’s not a boring-looking place.
But the only thing is that because I struggle with psychotic thoughts I do really struggle, but I do try in life.
I think it’s not a boring-looking place.
But the only thing is that because I struggle with psychotic thoughts I do really struggle, but I do try in life.
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Review of
Clifton House
from Mathew M (Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since I have been a service user at Clifton House, I have found I have enjoyed living at Clifton House. The staff are nice and polite and the house is clean and tidy. The staff are good at the job and help me.
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Review of
Clifton House
from Emma L (Friend of Resident) published on 15 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Clifton House is a fantastic care home; you get made to feel at home when you visit! I have the home page on Facebook, and you get to see how fun the house really is! The service users look really happy and looked after. Would definitely recommend.
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Review of
Clifton House
from Andrew D (Cousin of Resident) published on 15 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have a cousin staying at Clifton, and I’ve visited on many occasions over the last 18-months. I’ve always been made to feel very welcome. The property is always immaculate, and the care the service users receive is second to none. They do a wide range of activities and are professional and polite
at all times I would highly recommend them.
Keep up the good work all.
Keep up the good work all.
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Review of
Clifton House
from Jason W (Father of Resident) published on 26 January 2022 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
My son stayed here on respite in 2021. He has learning difficulties, Autism, challenging behaviour, and BRS.
We were assured that the staff were trained NVQ level 3 before he started. However they did not state they were trained in Autism or Challenging Behaviour, and in hindsight, they weren't trained
We were assured that the staff were trained NVQ level 3 before he started. However they did not state they were trained in Autism or Challenging Behaviour, and in hindsight, they weren't trained
in either.
They had problems communicating with my lad (he is non-verbal) and twice, in a period of six months or so, I had to collect him early.
They had the same tools I have to cope with him but were constantly ringing asking questions about how to deal with him.
At the end of the day, we were let down by them with their inabilty to cope with him, and it resulted in them cancelling his contract with no notice.
They had problems communicating with my lad (he is non-verbal) and twice, in a period of six months or so, I had to collect him early.
They had the same tools I have to cope with him but were constantly ringing asking questions about how to deal with him.
At the end of the day, we were let down by them with their inabilty to cope with him, and it resulted in them cancelling his contract with no notice.
Reply from Vicky Hughes, Home Manager at Clifton House
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Review of
Regis House
from Lauren J (Friend of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Regis House is full of character and positivity!
Service users are at the heart of the home and staff work their hardest to ensure the service users are at the forefront of each day!
Staff are always respectful and easy to talk to, just like the management!
Service users are at the heart of the home and staff work their hardest to ensure the service users are at the forefront of each day!
Staff are always respectful and easy to talk to, just like the management!
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