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Care Homes Owned by Astoria Healthcare Ltd in London

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  • Care Homes Owned by Astoria Healthcare Ltd in London

Only the locations & reviews in London for Astoria Healthcare Ltd are showing below.

View the details of all 2 locations (with 39 reviews) owned by Astoria Healthcare Ltd

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Astoria Healthcare Ltd Locations in London (2)

 - Browse 2 Care Homes owned by Astoria Healthcare Ltd in London
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Vicarage Farm
139 Vicarage Farm Road, Hounslow TW5 0AA 
8.6 31 reviews
  • from £1,700 / week
  • 59 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Astoria Healthcare Ltd Reviews in London (39)

Reviews posted for members of Astoria Healthcare Ltd

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Review of

Vicarage Farm

from Jonathan R (Son of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum spent her last year or so at Vicarage Farm. VF did an amazing job looking after her. She was exceedingly well cared for. All the staff were very kind and professional. We could not have found a better place for Mum and we are just so glad that she was there.
We would have no hesitation in recommending
to anyone looking for a safe and secure and caring environment for their loved one.
Thank you everyone.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmDear JonathanThank you so much for your lovely message. It means a great deal to hear how much you appreciated the care Mum received at Vicarage Farm. We all wanted the very best for her, and knowing she was in such kind and capable hands gave us all comfort.I'm so glad you felt the same - they really did go above and beyond, and it's reassuring to know we made the right choice for her final year.Kind regardBobby MahabirHome Manager
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Review of

Vicarage Farm

from M M (Son of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Vicarage Farm was the best community care centre team that our son got the opportunity to enjoy the excellent care after being discharged from hospital. The entire management and team are highly professional and provide the best care for the patients and people from all backgrounds of life. The atmosphere
is filled with God's love, joy and happiness for our son and others. We're blessed and would recommend this home to anyone looking for a safe and secure place for their loved one. Thank you.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmThank you so much for your kind and thoughrful words. It means the world to our entire team to hear that your son felt safe, loved, and happy in our care. At Vicarage Farm, we strive to create a nurturing and joyful environment for every individual, and knowing we made a positive difference in your son's recovery journey is truly humbling.Your appreciation encourages us to continue doing what we love-providing compassionate, high-quality care to every person who walks through our doors. Kindest Regards Home Manager
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Review of

Vicarage Farm

from L M (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has been in Vicarage Farm since 2020 of July. The carers and nurses are very lovely and always reassure me of any changes in mum. I'm also impressed as the carers try to communicate with mum in her language as she's not fluent/familiar with English. Feeding can be challenging, but the carers/nurses
do their best. Hoping to see more outings as the weather is becoming pleasant.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmThank you for sharing your heartfelt feedback about your mother's care at Vicarage Farm Nursing Home. It's truly grateful to hear how the team has made a positive impact on her well-being. Kindest Regards
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Review of

Vicarage Farm

from Charles T (Husband of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to add that the care my wife has had has been top-class. Everyone was so helpful and cheerful. My wife is confined to bed but there are so many activities for the other residents. First class care home.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmThank you very much for your positive feedback, your compliments will be shared with all the teams. Kind regards.
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Review of

Vicarage Farm

from R W (Daughter of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has now been in the nursing home for just over a year. The care she has received has been amazing. It's always daunting putting a loved one into the care of others, but I have had no concerns in the year my mum has been at Vicarage Farm. She is always clean and smiling, and whenever she sees
the nurses and carers, she is smiling ear to ear and is so happy to see them which gives me great peace of mind. The home is always clean and tidy, as is my mum's room. There are always activities and things happening when we go to visit, and they are super inclusive of all special dates within the year. The staff have treated me and my husband with the utmost care and are always super friendly and happy to answer any questions. The manager always has time to give updates on my mum and is always so pleasant to talk to!
I appreciate everything the home has done for my mum and her family and know that this good care will continue.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmThank you very much for your kind review; your appreciation of the care we give is welcomed by all our teams. Kind regards.
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Review of

Vicarage Farm

from M T (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a patient here and I must say that the service and care given here is excellent. Lovely clean place with friendly staff who are very attentive. My mum's blood sugar was a challenge to control since being at Vicarage Farm Nursing Home significantly improved within a month. The activities
are outstanding and the management team are fantastic. Appreciate everything you have done for my mum, thank you.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmThank you for your kind words of appreciation, the care we provide can only get better. Kind regards.
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Review of

Vicarage Farm

from Jacky C (Niece of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been living in the nursing home since April 2017. There has been significant improvement made over the past four years, which is a credit to the owners and staff. All staff are very friendly, and they care about the residents.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmDear Jacky, thank you for your kind feedback; it is much appreciated as we always endeavour to empower our quality of care to all our residents.
Kind regards.
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Review of

Vicarage Farm

from Yogini P (Friend of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant, clean and good environment. Friendly staff with a smile. Excellent care.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmOur management team would like to say a big heartfelt thank you for taking the time to complete the survey with positive feedback - very much appreciated by Astoria Healthcare Ltd.

Kind regards
Bobby Mahabir
General Manager
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Review of

Vicarage Farm

from Steph L (Friend of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, happy staff. Extremely clean. Nice surroundings, food and meals. Would like to go on the waiting list!
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmDear Steph,
On behalf of our management team, we would like to say thank you for your thoughtful words which we appreciate.
Astoria Healthcare Ltd.
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Review of

The Mayfair

from C G (Regular Volunteer) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The residents are always clean, calm and dignified situation during my visits and some of them join in our singing "Give me joy in my heart". As I always told the staff it takes a noble heart to do what they are doing because I find they carry out their duties with so much heartfelt love. Peace and
joy are always around them and the residents.
Reply from Saroj Bhesania, Admin Assistant at The MayfairOn behalf of our Management Team - we would like to say thank you for your kind words - always appreciated.

Astoria Healthcare Ltd
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Review of

Vicarage Farm

from Shady M (Son of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have seen and experienced many facilities of care for my father and quite simply none of them can remotely compare with the level of care at Vicarage Farm. The level of compassion that is evident in each and every staff member clearly stems from the management, all the way through the whole team.
We are very fortunate to be with them and in their hands.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmOur whole Management Team would like to convey their sincere appreciation for your kind words.
Thank you
Astoria Healthcare Ltd T/A Vicarage Farm Care Home
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Review of

Vicarage Farm

from Tejal B (Next of Kin) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service and level of care of my elderly neighbour have been exceptional. His comfort and well-being have been their priority. The team have also been proactive in keeping me updated with his progress. Highly recommend.
Reply from Bobby Mahabir, General Manager at Vicarage FarmDear Tejal,
Our management team thank you for your positive feedback, much appreciated.
Kind regards.
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Review of

The Mayfair

from Seema Z (Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at the care home is great. The carers are very nice and friendly. The food is very nice. Activities are enjoyable. I get to make choices of things I like. Very clean and tidy place. I would recommend it to anyone else. Thank you.
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Review of

The Mayfair

from R T (Partner of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the times I've visited my partner, over about a year, I've found The Mayfair very organised and welcoming. The staff and residents are relaxed and friendly. Staff are aware when anyone becomes ill and react appropriately to take care of residents. The Mayfair seems a very good place to be a resident
or service user. I feel my partner is well looked after and cared for at The Mayfair.
Reply from Saroj Bhesania, Admin Assistant at The MayfairThe Mayfair team would like to thank you for your kind words. This has been shared with the team and we endeavour to continue providing excellent care to our residents.
Bobby
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Review of

The Mayfair

from C I (Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My arrival at The Mayfair was rather confusing and overwhelming but after a while, I started feeling more welcomed. I never felt stifled at all and as time went by, things got better because of the regular support of staff members and others. So far, I feel like a part of a family and I am grateful
to The Mayfair team. I have been encouraged to do things I like and have taken part in activities which include gardening, cooking, physical activities like yoga, chair exercises and going to the gym. During summer, we were entertained in the garden and had barbecues and games which were enjoyable and sociable.
Reply from Saroj Bhesania, Admin Assistant at The MayfairMany thanks for the lovely feedback. Zena Chan, Operations Director
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Review of

Vicarage Farm

from G G (Sister of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, welcoming and personable staff. My relative seems content and well cared for, giving me peace of mind.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmThank you for your kind response, very much appreciated. Kind regards.
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Review of

Vicarage Farm

from S B (Son of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care home. Good carers, but some language barriers. Outdoor trips take place (before covid) and indoor activities are good. When taken to the main lounge room, the doors are left open, leading to many items going missing. The car park has two disabled bays, but are used by staff and others without
showing blue badges, making visiting sometimes a problem. Dealing great with covid visiting and testing.
Reply from Bobby Mahabir, Manager - Business Development at Vicarage FarmDear S B

Many thanks for your excellent feedback given to our Care Home, Carers, Activities and how well we are managing with the Covid-19 pandemic.

We will certainly take your comments on board and address these concerns raised.
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Review of

The Mayfair

from Lucia O (Mother of Resident) published on 7 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Mayfair care home's services are extremely super. I am very delighted and feel very good about the situation and conditions for my son. They look after my son very well and the caregivers are all excellent.
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Review of

Vicarage Farm

from R M (Granddaughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been so lovely to see how settled my nan has been since she came to Vicarage Farm in October 2021. All the staff have been so warm and welcoming, especially when I have brought my own children to visit my nan.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmDear Rachel, Thank you for your kind feedback.
Operations Manager.
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Review of

Vicarage Farm

from Jennifer M (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion, putting a relative into care is one of the hardest things one will ever have to do. However, we certainly won the lottery in terms of the level of support, kindness and care, which my elderly mother has received since her admittance to Vicarage Farm. From the management, through to the
medical staff and of course, my mother's personal carers, an atmosphere of professionalism and friendliness is always evident by all. It is so reassuring to always know she is being treated not only as a patient, but with the dignity and respect, she deserves as a loving individual.
Reply from Saroj Bhesania, Admin Assistant at Vicarage FarmDear Jennifer, Thank you for your kind feedback, always appreciated.
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