139 Vicarage Farm Road, Hounslow TW5 0AA
Owner: Astoria Healthcare Ltd
Person in charge: Zena Chan (Manager)
Local Authority / Social Services: London Borough of Hounslow Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 59 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: AIDS/HIV • Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 55+.
Single Rooms: 59
Rooms with ensuite WC: 42
Weekly Charges Guide: Nursing Care Single from £950 (These prices are only a guideline, please contact Vicarage Farm to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Vicarage Farm: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Vicarage Farm is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Vicarage Farm in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Vicarage Farm is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.085 Points relating to the number of positive Reviews for Vicarage Farm is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 1 Reviews ÷ 11.8 Target = 0.085
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Vicarage Farm has a Review Score of 8.1 (8.085) from 1 Reviews
Review submitted from a Website Submission by Julie S (Daughter of Resident) on Thursday 15 March 2018. Relates to March 2018.
My Mum is a resident of Vicarage Farm Care Home and is in the very late stages of Altzeimers. She was diagnosed almost 20 years ago. The home has cared for my mum every step of the way, nursing her back to life on two separate occasions when she had pneumonia. My mum has gone through various difficult stages and each stage has been handled very carefully, taking into account my mums feelings every time and have kept me fully informed and supported me when I have needed it. The home is very clean, never smells of anything other than flowers. My mum always looks lovely, she has clean clothes every day, her nails are painted and her hair is done. When my mum lived with me I visited many care homes for respite use. None of them has come close to this little gem of a home I found. The managers and supporting staff always have time to discuss and have an open door policy. If you're looking for a safe place to put a loved one, look no further than Vicarage Farm Care Home. You will be amazed.
How likely would you be to recommend Vicarage Farm? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Vicarage Farm