Vicarage Farm

139 Vicarage Farm Road, Hounslow TW5 0AA
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9.4 31 Reviews
  • Vicarage Farm, Hounslow
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700

These prices are only a guideline, please contact Vicarage Farm to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ramraj Mahabir (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • Currently visiting is fully open but with caution of the Covid-19 infection - all visitors to do a LFT test before visiting their loved ones.

Parking

  • There is sufficient grounds for parking available onsite with a secure entrance.

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Vicarage Farm Reviews (31)

9.4

Vicarage Farm has a Review Score of 9.4 (9.413) out of 10, based on 10 reviews in the last 2 years.
Over all time Vicarage Farm has 31 reviews.

Overall Experience
  • 25
  • 5
  • 1
  • 0
  • 0
Date Published
  • 31
  • 3
  • 3
  • 10
  • 21
Reviewer Connection to Vicarage Farm
  • 15
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 31, showing 1-20
Review from Jonathan R (Son of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum spent her last year or so at Vicarage Farm. VF did an amazing job looking after her. She was exceedingly well cared for. All the staff were very kind and professional. We could not have found a better place for Mum and we are just so glad that she was there.
We would have no hesitation in recommending
to anyone looking for a safe and secure and caring environment for their loved one.
Thank you everyone.
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Review from M M (Son of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Vicarage Farm was the best community care centre team that our son got the opportunity to enjoy the excellent care after being discharged from hospital. The entire management and team are highly professional and provide the best care for the patients and people from all backgrounds of life. The atmosphere
is filled with God's love, joy and happiness for our son and others. We're blessed and would recommend this home to anyone looking for a safe and secure place for their loved one. Thank you.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Thank you so much for your kind and thoughrful words. It means the world to our entire team to hear that your son felt safe, loved, and happy in our care. At Vicarage Farm, we strive to create a nurturing and joyful environment for every individual, and knowing we made a positive difference in your son's recovery journey is truly humbling.Your appreciation encourages us to continue doing what we love-providing compassionate, high-quality care to every person who walks through our doors. Kindest Regards Home Manager

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Review from L M (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has been in Vicarage Farm since 2020 of July. The carers and nurses are very lovely and always reassure me of any changes in mum. I'm also impressed as the carers try to communicate with mum in her language as she's not fluent/familiar with English. Feeding can be challenging, but the carers/nurses
do their best. Hoping to see more outings as the weather is becoming pleasant.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Thank you for sharing your heartfelt feedback about your mother's care at Vicarage Farm Nursing Home. It's truly grateful to hear how the team has made a positive impact on her well-being. Kindest Regards

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Review from Charles T (Husband of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to add that the care my wife has had has been top-class. Everyone was so helpful and cheerful. My wife is confined to bed but there are so many activities for the other residents. First class care home.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Thank you very much for your positive feedback, your compliments will be shared with all the teams. Kind regards.

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Review from R W (Daughter of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has now been in the nursing home for just over a year. The care she has received has been amazing. It's always daunting putting a loved one into the care of others, but I have had no concerns in the year my mum has been at Vicarage Farm. She is always clean and smiling, and whenever she sees
the nurses and carers, she is smiling ear to ear and is so happy to see them which gives me great peace of mind. The home is always clean and tidy, as is my mum's room. There are always activities and things happening when we go to visit, and they are super inclusive of all special dates within the year. The staff have treated me and my husband with the utmost care and are always super friendly and happy to answer any questions. The manager always has time to give updates on my mum and is always so pleasant to talk to!
I appreciate everything the home has done for my mum and her family and know that this good care will continue.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Thank you very much for your kind review; your appreciation of the care we give is welcomed by all our teams. Kind regards.

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Review from M T (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a patient here and I must say that the service and care given here is excellent. Lovely clean place with friendly staff who are very attentive. My mum's blood sugar was a challenge to control since being at Vicarage Farm Nursing Home significantly improved within a month. The activities
are outstanding and the management team are fantastic. Appreciate everything you have done for my mum, thank you.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Thank you for your kind words of appreciation, the care we provide can only get better. Kind regards.

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Review from Jacky C (Niece of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been living in the nursing home since April 2017. There has been significant improvement made over the past four years, which is a credit to the owners and staff. All staff are very friendly, and they care about the residents.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Dear Jacky, thank you for your kind feedback; it is much appreciated as we always endeavour to empower our quality of care to all our residents.
Kind regards.

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Review from Yogini P (Friend of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant, clean and good environment. Friendly staff with a smile. Excellent care.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Our management team would like to say a big heartfelt thank you for taking the time to complete the survey with positive feedback - very much appreciated by Astoria Healthcare Ltd.


Kind regards
Bobby Mahabir
General Manager

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Review from Steph L (Friend of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, happy staff. Extremely clean. Nice surroundings, food and meals. Would like to go on the waiting list!
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Dear Steph,
On behalf of our management team, we would like to say thank you for your thoughtful words which we appreciate.
Astoria Healthcare Ltd.

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Review from Shady M (Son of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have seen and experienced many facilities of care for my father and quite simply none of them can remotely compare with the level of care at Vicarage Farm. The level of compassion that is evident in each and every staff member clearly stems from the management, all the way through the whole team.
We are very fortunate to be with them and in their hands.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Our whole Management Team would like to convey their sincere appreciation for your kind words.
Thank you
Astoria Healthcare Ltd T/A Vicarage Farm Care Home

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Review from Tejal B (Next of Kin) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service and level of care of my elderly neighbour have been exceptional. His comfort and well-being have been their priority. The team have also been proactive in keeping me updated with his progress. Highly recommend.
Reply from Bobby Mahabir, General Manager at Vicarage Farm

Dear Tejal,
Our management team thank you for your positive feedback, much appreciated.
Kind regards.

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Review from G G (Sister of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, welcoming and personable staff. My relative seems content and well cared for, giving me peace of mind.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Thank you for your kind response, very much appreciated. Kind regards.

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Review from S B (Son of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care home. Good carers, but some language barriers. Outdoor trips take place (before covid) and indoor activities are good. When taken to the main lounge room, the doors are left open, leading to many items going missing. The car park has two disabled bays, but are used by staff and others without
showing blue badges, making visiting sometimes a problem. Dealing great with covid visiting and testing.
Reply from Bobby Mahabir, Manager - Business Development at Vicarage Farm

Dear S B


Many thanks for your excellent feedback given to our Care Home, Carers, Activities and how well we are managing with the Covid-19 pandemic.


We will certainly take your comments on board and address these concerns raised.

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Review from R M (Granddaughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been so lovely to see how settled my nan has been since she came to Vicarage Farm in October 2021. All the staff have been so warm and welcoming, especially when I have brought my own children to visit my nan.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Dear Rachel, Thank you for your kind feedback.
Operations Manager.

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Review from Jennifer M (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion, putting a relative into care is one of the hardest things one will ever have to do. However, we certainly won the lottery in terms of the level of support, kindness and care, which my elderly mother has received since her admittance to Vicarage Farm. From the management, through to the
medical staff and of course, my mother's personal carers, an atmosphere of professionalism and friendliness is always evident by all. It is so reassuring to always know she is being treated not only as a patient, but with the dignity and respect, she deserves as a loving individual.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Dear Jennifer, Thank you for your kind feedback, always appreciated.
Operations Director.

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Review from Dominique L (Daughter of Resident) published on 21 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled well into Vicarage Farm. He has been in a few other care homes and also in hospital, but Vicarage Farm is the first place he has really settled and seemed content. The home is kept very clean and there are always events going on to keep the residents stimulated. The staff do a fantastic
job and always make us feel very welcome. The manager manages the home very well.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Dear Dominique. Thank you for your kind feedback.

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Review from L L (Wife of Resident) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has received excellent care for his complex needs. Vicarage Farm is run with consideration to each resident's needs. Activities are offered as is a varied menu. The understanding of the staff is paramount and given willingly and caringly.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Thank you for your lovely feedback.
Operations Director.

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Review from N K (Daughter of Resident) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with the care and service Vicarage Farm Care Home has provided for our father over the last two years. How they took extra care and put protocols in place to make sure all residents and staff were looked after during covid. I would definitely recommend the care home to friends
and family who may need care.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Thank you so much for your feedback, always appreciated.
Operations Director.

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Review from Andrea S (Wife of Resident) published on 9 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident in Vicarage Far care home for 18-months. In my opinion, he is well cared for, and I have no complaints. However, I have no experience of the activities or food because of visiting restrictions due to Covid. I feel that the staff understand my husband's problems (Dementia)
and care for him accordingly. He is in a very safe environment.
Reply from Zena Chan, Operations Director at Vicarage Farm

Dear Andrea, thank you so much for your feedback, always appreciated.

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Review from Brian R (Husband of Resident) published on 14 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife, who has fairly advanced young-onset Alzheimer's Dementia was admitted to Vicarage Farm following nearly 3-months in a specialist mental health unit due to her challenging behaviours. The staff made her feel very welcome, at home and loved right from her initial arrival. She still has a lot
of agitation and sometimes very challenging behaviour but all the staff are excellent and can use their vast experience to get her calm and settled again.
The feel of the home and all the staff is very much of a family type, very caring setting. Which is led by the owners and a very caring management team. I visit many care homes in my working life and there are few that match the homely, comforting, caring and loving environment that is in place at Vicarage Farm. I can't recommend it highly enough.
Reply from Saroj Bhesania, Admin Assistant at Vicarage Farm

Thank you very much for your kind appreciation for the Care Home.

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Current Review Score: 9.4 (9.413)

Overview of Review Score

The Review Score of 9.4 (9.413) out of 10 for Vicarage Farm is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Vicarage Farm is calculated as follows: ( (97 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 120 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.663 Points relating to the number of positive Reviews for Vicarage Farm is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 9 Positive Reviews ÷ 11.8 = 0.763
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Vicarage Farm

What types of Care is Vicarage Farm registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Vicarage Farm have?

There are 59 Single Rooms.

What are the Facilities & Services at Vicarage Farm?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Vicarage Farm to the centre of Hounslow?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Vicarage Farm to verify any information. View our terms and conditions. Vicarage Farm has an Basic Service - more info.