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Care Homes Owned by Pebblestones Ltd in Dorset

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9.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pebblestones Ltd in Dorset

Only the locations & reviews in Dorset for Pebblestones Ltd are showing below.

View the details of all 4 locations (with 53 reviews) owned by Pebblestones Ltd

Pebblestones Ltd Locations in Dorset (2)

 - Browse 2 Care Homes owned by Pebblestones Ltd in Dorset
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Casterbridge Manor
Acreman Street, Cerne Abbas, Dorchester DT2 7AL 
8.9 25 reviews
Casterbridge Manor, Dorchester, Dorset
"Overall I rate Casterbridge Manor as good. However, there are two points that need attention: 1. The friend that IU regularly visit once a…"   Read all 25 reviews
  • from £1,100 / week
  • 64 Rooms
Location Type Care Home

Casterbridge Manor is set in the picturesque village of Cerne Abbas near Dorchester. The home offers the highest standard in residential, nursing and specialist dementia care, in a warm, safe and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Casterbridge Lodge
Winterbourne Steepleton, Dorchester DT2 9LG 
8.9 5 reviews
"I recently visited Casterbridge Lodge and was thoroughly impressed by their exceptional care and welcoming atmosphere. The director's…"   Read all 5 reviews
  • from £1,663 / week
  • 35 Rooms
Location Type Care Home

Casterbridge Lodge is a residential care home in the village of Winterbourne Steepleton, Dorchester. The team provide compassionate care to up to 35 residents in a safe, warm and stimulating ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Pebblestones Ltd Reviews in Dorset (30)

9.1

Pebblestones Ltd has a Group Review Score of 9.1 (9.144) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pebblestones Ltd must have a Review Score.

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Review of

Casterbridge Manor

from Terence D (Friend of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall I rate Casterbridge Manor as good. However, there are two points that need attention:
1. The friend that IU regularly visit once a week is more or less bedbound. One of her very few pleasures is her TV, so clean specs are essential, but each time I visit, they are very smudged and greasy, and
I have to clean them. This should be done regularly for her.
2. The cleanliness of her bedside tray is not up to standard - old dried food dried on.
Reply from Dawn Tiso, Registered Manager at Casterbridge ManorThank you for your review and for your overall positive feedback. We're sorry to hear about the cleanliness concerns you raised, which do not meet our expected standards and have been addressed with our care and housekeeping teams. As manager of the home, I operate an open-door policy, and you are very welcome to come and speak with me should you wish to discuss this further. Your feedback is truly appreciated and helps us to improve the care we provide.
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Review of

Casterbridge Manor

from Jan A (Wife of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband entered Casterbridge Manor care 2 years ago. He found it very hard to settle but with patience and understanding he settled in. He was a very active person and walked day and night but always there to help his companions. He suffered with his Alzheimers and was constantly struggling with
life. The carers were helping him every day and gave him and myself care and love. He died peacefully.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for your kind words and feedback. We strive to ensure we don't compromise the care delivery for your loved ones and ensure that the environment also reflects this.
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Review of

Casterbridge Manor

from J B (Friend of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to visit a dear friend at Casterbridge Manor, and from entering the home we was greeted with friendly staff, the home had a warm, welcoming feeling. The home was very clean, and my friend's room was very cosy and personalised. On our visit, we was offered tea and cake *homemade and delicious).
This is our first visit there, and was very impressed by everything. Lovely home and staff. Whatever they are doing, keep it up; they are doing an excellent job.
Reply from Dawn Tiso, Registered Manager at Casterbridge ManorThank you so very much for your lovely review .We pride ourselves on making everyone feeling welcome when they come to Casterbridge Manor .We hope to see more of you and please feel free in joining any of our activities and enjoying our home and what it offers next time you visit.
Kind Regards
Dawn Tiso
Registered home Manager
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Review of

Casterbridge Manor

from S C (Daughter of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arriving at the home I was greeted by the receptionist who was very friendly and attentive she showed me to my mums room which was very light & airy. my mum looks the best she has looked in years! Mum was well looked after & reported the staff were very kind. I asked a staff member who I needed to
speak with regarding Mum & finances, I was taken to the admin who assisted me with all my needs. I then met the manager & had a chat wtih her. She was very kind & caring. Thank you Casterbridge Manor.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for your kind words and review we strive to ensure that we do not compromise the care delivery for your loved ones
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Review of

Casterbridge Manor

from Elizabeth K (Daughter of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was in Caterbridge Manor for the last 6 weeks of his life. He was suffering from a horrible skin cancer that had destroyed half of his face. He needed daily dressings. The staff at Caterbridge Manor treated him with absolute dignity and respect and looked after him very well for the last part
of his very long life. As a family we were kept informed about Dad's care and very well looked after and during his passing.
Reply from Dawn Tiso, Registered Manager at Casterbridge ManorThank you for your kind review. It was truly an honour to care for such a well-respected gentleman, whose grace and positivity never went unnoticed. Working alongside such a compassionate and supportive family made the experience even more meaningful.
One of our greatest achievements was helping your father fulfil one of his most cherished wishes, and we are grateful for the opportunity to make that possible. We sincerely appreciate your thoughtful words and continued support.
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Review of

Casterbridge Manor

from M B (Wife of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mu husband received full nursing care for 3 and a half years. His care was gentle, respectful and kind as he was dependant on others for all movement, feeding and personal hygiene. He had an active brain and was enabled to join in activities, where possible. At all times, our family were encouraged
to visit and welcomed with a smile from all staff members. I was fully informed of the details of his care, and felt free to discuss details of the care routine. I cannot thank them enough for all the kindness that I have been shown and the diligent and gentle care that my husband received.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for your kind words and will pass onto to our staff team. We strive to ensure that we don't compromise on the delivery of care for your loved ones.
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Review of

Casterbridge Lodge

from D I (Friend of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited Casterbridge Lodge and was thoroughly impressed by their exceptional care and welcoming atmosphere. The director's strong leadership fosters a nurturing community, where every resident feels valued and heard, creating a compassionate and professional environment from the moment you
arrive.
The manager deserves special praise for her outstanding management skills. She leads with empathy and efficiency, empowering staff to deliver personalized care. The manager's attention to detail ensures smooth operations, from tailored care plans to engaging activities that cater to diverse interests. Her approachable nature builds trust with both staff and families, instilling confidence in the high-quality care provided at Casterbridge Lodge. I highly recommend this care home to anyone seeking a compassionate and well-managed place for their loved ones.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge LodgeThank you for your kind words. We endeavour to ensure we do not compromise on the delivery of care for your loved ones. Will pass feedback onto the staff team.
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Review of

Casterbridge Manor

from Sally M (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92 year old father has received excellent palliative care from experience, caring medical staff and carers. No one could ask for more for their loved one. Always a warm welcome from the wide team and a crack cup of tea.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for your kind words. This is a credit to the team for the hard work they carry out for the delivery of care to your loved ones.
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Review of

Casterbridge Lodge

from James B (Husband of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident for 1 year and has settled very well, due to the treatment by all the staff, she has become easier to look after. Myself and my family are always treated very well when visiting. This is such a comfort for a family going through a difficult period and knowing how well she
is being looked after in a safe environment with care and compassion.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge LodgeThank you for your kind words. I am glad you are happy with the care and safety for your wife provided at the Lodge.
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Review of

Casterbridge Lodge

from Rebecca S (Daughter of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care from a care home that really cares!
After a terrible experience at another local care home, Casterbridge Lodge was a definite breath of fresh air. Managers are visible and approachable at all times. Staff are patient, very kind and amazing at their jobs. The home is very clean and
very well maintained. My father thrived at this home, eats well, and always has a drink within reach.
I really can't speak more highly of the home and its team. I could sit and watch and listen to interactions between staff, residents and the management team in the lounges all day, and it was always a thrill to witness staff dancing with residents and encouraging them to take part in activities and interactions with others.
The external areas of the home are also very well maintained, and residents were encouraged to go outside to sit under umbrellas during hot weather during the summer, where they were given ice lollies and ice creams to enjoy.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge LodgeThank you for your kind words. We at Casterbridge Lodge strive to not compromise on the delivery of care for your loved ones.
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Review of

Casterbridge Manor

from J P (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The love, the care, the compassion - unconditional to my mum and to her family. Thank you from the bottom of my heart.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for the wonderful words. Team Casterbridge Manor are exceptional and strive to ensure there's no compromising on the delivery of care for your loved ones.
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Review of

Casterbridge Lodge

from Jackie B (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Casterbridge Lodge for more than a year now and she has settled in well thanks to the managers and staff who are very caring, friendly and supportive to my mum's (and my) needs. Nothing is too much trouble and I feel the staff have worked so hard to make it feel like a family, a home
that's well loved and are always keeping my mum feeling safe.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge LodgeThank you for your review. We strive to ensure that we don't compromise on the delivery of care for your loved ones.
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Review of

Casterbridge Manor

from Hailey M (Granddaughter of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my nan for the first time on 23/11/2023 and upon arrival I was met with a warm friendly greeting. The home smelt beautiful and I was told it was hot spiced apple on sale for visitors, I brought a cup for myself and the lady on reception let me take one for my nan too, while I waited I read
the events boards. It all sounded fantastic, a real fun filled month of Christmas. The lady on reception then also helped me to her room and was happy to answer my questions. Whilst visiting with Nan she told me how happy she was and that she is well looked after, I could see this for myself as she looked really well. A carer came in and spoke with Nan about the tea time menu and asked her what she would like. I thought this was really nice and still gives Nan the independence of choice and the evening's tea sounded lovely too. I am so pleased with the care my nan is receiving at Casterbridge Manor. It's a huge comfort to me and my family to know she is in good hands. Thank you all.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for your review, I am glad you have the comfort that your loved one is in good hands.
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Review of

Casterbridge Manor

from L E (Daughter of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been moved down to palliative care floor from nursing floor. He appears to have more attention and better care. Nurse in charge every Saturday will come and talk to myself and Mum and we are offered a drink every week. Regular calls made to me from the palliative care team every Wednesday,
as always asked for since Dad has been in. We are given updates without having to ask. So pleased Dad is being cared for on this floor now.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for your review. We are glad that you are happy with the care delivered to your dad. We try not to compromise on the delivery of care.
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Review of

Casterbridge Manor

from Alex G (Husband of Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the first and following observations of the building and facilities to be modern and well-maintained with a lot of thought gone into the decor and equipment. The care staff from management to carers etc showed a very friendly and professional manner in all aspects. I was particularly impressed
with the handling and administering of drugs and medication.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for your review. We endeavour not to compromise on the delivery of care for your loved ones.
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Review of

Casterbridge Manor

from Benjamin B (Son of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you for the care and attention you gave my father in his time of need. His complex and changing needs were met with care and professionalism. I was always confident he was safe and looked after. Thank you for keeping me informed at those important times.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for your review. We endeavour to ensure we don't compromise on the delivery of care for your loved one.
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Review of

Casterbridge Manor

from Eric D (Son of Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The management and care staff at Casterbridge Manor care home have been excellent. They have given our family the confidence in knowing our mother was in safe hands. The care and assistance provided by the staff has been invaluable to our Mother and family. Thank you.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for your review.
We aim to ensure that we don't compromise on the delivery of care needs for all loved ones.
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Review of

Casterbridge Manor

from J F (Wife of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite his very high care needs, carers have made a really good effort to understand and anticipate these needs, fully involving him and myself in any decisions regarding his care and well-being. I feel that he is safe at Casterbridge Manor Care Home and is treated with dignity and respect. Nursing
staff are efficient and kind, recognising his issues with cognition and severe incapacity physically.
Management are readily available and keen to ensure that any possible issues are anticipated/resolved. Appears to be a happy environment reflected in general atmosphere.
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Review of

Casterbridge Manor

from I S (Wife of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am always greeted with smiles and professionalism when visiting. It is difficult as I am visiting someone with dementia but he is always happy and contented. Enjoys his food. Sometimes may need a shave/haircut but mainly is always clean and presentable.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge ManorThank you for the review. We try and ensure all our residents' care needs are met and are happy living at Casterbridge Manor.
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Review of

Casterbridge Lodge

from Barbara H (Wife of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is treated with care, dignity and efficiency by all the staff in the home.
They are kind and caring not only to the residents but to their visitors too.
I can’t speak too highly of all aspects of his care from communication with me to his medical physical and personal needs.
He has settled
well interacting with the staff who always have a ready smile and give encouragement with humour and patience at all times.
Reply from Chetan Borkhatria, Registered Provider at Casterbridge LodgeThank you for your feedback. It's greatly appreciated and motivates the team.
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Awards / Recognitions (0)

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