Care Homes Owned by Pebblestones Ltd in Dorset

I have to clean them. This should be done regularly for her.
2. The cleanliness of her bedside tray is not up to standard - old dried food dried on.

life. The carers were helping him every day and gave him and myself care and love. He died peacefully.

This is our first visit there, and was very impressed by everything. Lovely home and staff. Whatever they are doing, keep it up; they are doing an excellent job.

speak with regarding Mum & finances, I was taken to the admin who assisted me with all my needs. I then met the manager & had a chat wtih her. She was very kind & caring. Thank you Casterbridge Manor.

of his very long life. As a family we were kept informed about Dad's care and very well looked after and during his passing.

to visit and welcomed with a smile from all staff members. I was fully informed of the details of his care, and felt free to discuss details of the care routine. I cannot thank them enough for all the kindness that I have been shown and the diligent and gentle care that my husband received.

arrive.
The manager deserves special praise for her outstanding management skills. She leads with empathy and efficiency, empowering staff to deliver personalized care. The manager's attention to detail ensures smooth operations, from tailored care plans to engaging activities that cater to diverse interests. Her approachable nature builds trust with both staff and families, instilling confidence in the high-quality care provided at Casterbridge Lodge. I highly recommend this care home to anyone seeking a compassionate and well-managed place for their loved ones.

is being looked after in a safe environment with care and compassion.

very well maintained. My father thrived at this home, eats well, and always has a drink within reach.
I really can't speak more highly of the home and its team. I could sit and watch and listen to interactions between staff, residents and the management team in the lounges all day, and it was always a thrill to witness staff dancing with residents and encouraging them to take part in activities and interactions with others.
The external areas of the home are also very well maintained, and residents were encouraged to go outside to sit under umbrellas during hot weather during the summer, where they were given ice lollies and ice creams to enjoy.

that's well loved and are always keeping my mum feeling safe.

the events boards. It all sounded fantastic, a real fun filled month of Christmas. The lady on reception then also helped me to her room and was happy to answer my questions. Whilst visiting with Nan she told me how happy she was and that she is well looked after, I could see this for myself as she looked really well. A carer came in and spoke with Nan about the tea time menu and asked her what she would like. I thought this was really nice and still gives Nan the independence of choice and the evening's tea sounded lovely too. I am so pleased with the care my nan is receiving at Casterbridge Manor. It's a huge comfort to me and my family to know she is in good hands. Thank you all.

as always asked for since Dad has been in. We are given updates without having to ask. So pleased Dad is being cared for on this floor now.

with the handling and administering of drugs and medication.

staff are efficient and kind, recognising his issues with cognition and severe incapacity physically.
Management are readily available and keen to ensure that any possible issues are anticipated/resolved. Appears to be a happy environment reflected in general atmosphere.

well interacting with the staff who always have a ready smile and give encouragement with humour and patience at all times.