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Care Homes Owned by Rico Healthcare Ltd in Gloucestershire

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Rico Healthcare Ltd in Gloucestershire

Only the locations & reviews in Gloucestershire for Rico Healthcare Ltd are showing below.

View the details of all 6 locations (with 187 reviews) owned by Rico Healthcare Ltd

Rico Healthcare Ltd Locations in Gloucestershire (2)

 - Browse 2 Care Homes owned by Rico Healthcare Ltd in Gloucestershire
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Oldbury House Care Home
Bristol Road, Eastington, Stonehouse GL10 3RT 
9.5 43 reviews
Oldbury House Care Home, Stonehouse, Gloucestershire
"Mum was well looked after by the very caring and kind staff at the nursing home when she went in for respite care. She was pleased with her…"   Read all 43 reviews
  • from £1,850 / week
  • 75 Rooms
Location Type Care Home

Oldbury House is a beautiful Grade II-listed Georgian country house containing 70 single en-suite rooms. The Grange is set in five acres of parkland situated on the fringe of the Cotswolds with close ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Lilleybrook Care Home
Pilley Lane, Leckhampton, Cheltenham GL53 9ER 
8.9 53 reviews
Lilleybrook Care Home, Cheltenham, Gloucestershire
"My late mum was a resident at lillybrook for nearly 8 years. The care she received was exceptional. My mum was treated with the upmost…"   Read all 53 reviews
  • from £1,500 / week
  • 62 Rooms
Location Type Care Home

Welcome to Lilleybrook Care Home - exceptional care in the heart of Cheltenham Situated less than a mile from Cheltenham town centre, Lilleybrook Care Home provides a warm, homely environment with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Rico Healthcare Ltd Reviews in Gloucestershire (96)

9.0

Rico Healthcare Ltd has a Group Review Score of 9.0 (8.974) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Rico Healthcare Ltd must have a Review Score.

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Review of

Oldbury House Care Home

from J P (Daughter of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was a resident of Oldbury care home after a short time spent in Hospital. She was approaching the end of life and needed all her needs cared for, which was not always easy as she wasn't always compliant. The staff managed with her with patience and made her stay comfortable. We were able
to visit whenever we wished to for as long as we wished. Mum passed away a few days after her 90th Birthday. All the staff were helpful and caring. We feel she received the best care as she approached her final days.
Reply from Danielle Bentley, Care home manager at Oldbury House Care Homethank you for your review and kind words me and the team at Oldbury house are thankful you have taken the time to review our home and team and we are pleased that you and your family where happy with the care mum received whilst she lived with us albeit for a short time.
Myself and the team hope you and family are well and thank you again
Dani
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Review of

Oldbury House Care Home

from Christine J (Daughter of Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was well looked after by the very caring and kind staff at the nursing home when she went in for respite care. She was pleased with her clean spacious room with its tv. She was able to take some photos from home which staff hung on the wall for her. She was treated with dignity and respect. Would
recommend.
Reply from Danielle Bentley, Care home manager at Oldbury House Care HomeThank you for your kind words Christine
All the team at Oldbury send you well wishes and we are thankful and appreciate your review.
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Review of

Oldbury House Care Home

from Susan G (Daughter of Resident) published on 20 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum moved to Oldbury House following her stroke and diagnosis of global aphasia, we have felt very reassured by the care and support she receives. She had previously been in another care home where we experienced concerns around safe keeping, so finding somewhere we can truly trust has meant
a great deal to our family.


Mum has been at Oldbury House for around six weeks now, and throughout that time the staff have consistently been kind, friendly and caring. Her room is always clean and tidy, and most importantly, she is very well looked after.


The manager has been especially helpful, understanding and approachable, always taking the time to listen and support us. We genuinely feel that the team understands my mum's individual needs and treats her with dignity and compassion.


We are very grateful for the care she is receiving and would happily recommend this home to other families.

Reply from Danielle Bentley, Care home manager at Oldbury House Care HomeDear Susan Thank you so much for your kind positive review of Oldbury house and our team. We are very pleased that you and your family are happy and assured that Mum is safe and well cared for. The team really appreciate your kind words and praise.
Thank you
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Review of

Oldbury House Care Home

from L O (Relative of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The admin staff have been brilliant and extremely helpful when we have had to deal with red tape and administrative procedures & processes.


The nursing team are very friendly and approachable and our relative is cared for with compassion and understanding and is treated with respect.

Reply from Danielle Bentley, Care home manager at Oldbury House Care HomeHi L O Thank you so much for your review we are really thankful and pleased as a team for your kind words and your review. We are glad that you and your family are happy with the care your relative receives and I will share with the team.
Thank you again for your continued support and kind words
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Review of

Lilleybrook Care Home

from Angela P (Mother of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late mum was a resident at lillybrook for nearly 8 years. The care she received was exceptional. My mum was treated with the upmost dignity all her care needs were met with the highest standards, even when thwy were busy. From the manager Kim, to the nurses Sam and Jo, carers, housekeepers and catering
they all played a massive and important role in caring for my mum.
They became like family and right up to my mum passing away they showed compassion, empathy and support.
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeThank you for your review Angela. Your mother was an integral part of Lilleybrook and we are honoured to have cared for her.
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Review of

Oldbury House Care Home

from C K (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been with the home for respite care for about a month. The staff and manager were extremely welcoming on our arrival and have really worked hard to help mum settle into her new surroundings. As a patient with dementia, the care staff have shown care and compassion to both my mum as the resident
as well as my Dad as they adjust to mum staying at the care home.
Reply from Danielle Bentley, Care home manager at Oldbury House Care HomeHi C K, Thank you so much for your review and your kind words, this has been shared with the team. We are pleased that Mum is settling into her new surroundings and that you, dad and your sister feel assured that mum is safe and well cared for.
regards
Dani
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Review of

Oldbury House Care Home

from Beverley W (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am pleased with my father's care as it really cannot be very easy at all for staff & they are very good & kind to dad. I know that he is being well looked after & I appriciate every thing that each & everyone of the staff do for him. I would recommend this home to anyone that needs
to be cared for.
Reply from Danielle Bentley, Care home manager at Oldbury House Care HomeHi Beverly Thank you so much for your kind words and positive review, Your feedback has been shared with the team and we all thank you and your family for your kind words
regards
Dani
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Review of

Oldbury House Care Home

from G S (Granddaughter of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has been a resident here for nearly two years now, and we honestly couldn't be happier with the care she receives. She is very happy and content, which means everything to our family.
The staff are incredibly person-centred and always promote Nan's independence, supporting her in a way that
maintains her dignity and individuality. It's clear they genuinely care about the residents and take the time to understand them as people.
The activities team are absolutely amazing - there is always something going on to keep residents engaged and entertained. They regularly organise musicians to come in and sing, which Nan especially enjoys. It's wonderful to see so much effort put into creating a lively and positive atmosphere.
The new manager, Danielle, has also made a fantastic impression. She is polite, informative, and friendly, and she takes the time to speak to Nan and other residents whenever she is passing. That personal touch really makes a difference.
10/10
Reply from Danielle Bentley, Care home manager at Oldbury House Care Homethank you so much for your review and your kinds words about the team at Oldbury house, The team are grateful and thank you for your kind words. We as a team are so pleased your nan is happy here at Oldbury House.
Thank you
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Review of

Oldbury House Care Home

from Sharon B (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment moved in to Oldbury House I felt an instant relief with the level of care and compassion the team showed her. Mum was/still is unable to speak clearly but the staff are so kind and patient and with time they have grown with her and are able to understand mum.
The team work relentlessly
hard. They are passionate and it is obvious to see they truely care about the residents. It's is like an extended family. When we visit it feels like a home. The team have become our friends.
In addition to daily care and needs of the residents the team go over & beyond to help vary everyone's day with various entertainment, theropy dogs etc lead by Sarah and Julie. They work so hard to keep everyone stimulated with the added touch of their nuttiness This is extended the residents that are bed bound so no one is left out.
The kitchen staff are also amazing and can accommodate any specify needs if required.
Overall I am very happy in the knowledge that my mum is safe and happy
Reply from Danielle Bentley, Care home manager at Oldbury House Care HomeDear Sharon the team at Oldbury wish to thank you for your kind words, your feedback has been shared with the team and feedback is invaluable to all of us. Thank you.
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Review of

Oldbury House Care Home

from Sam O (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was moved to Oldbury House at the beginning of January after a long stay in hospital. From the moment he arrived he has received excellent care from staff who are compassionate and thoughtful, and take the time to consider the individual needs of the resident. This understanding has led to
my father settling in incredibly quickly and he himself has commented that he is well and enjoys the food. That said, it is apparent that the home would benefit from some investment to improve some of the facilities.


The activities that the home arranges have been fabulous, and I have seen how well the residents respond, and that is down to the enthusiasm and understanding that the staff have with their residents. This goes across all staff groups as well and I have been so pleased with how welcoming and accommodating they all are. This has been the best move I could have asked for and that is down to the management of the home and the staff who personalise care and are all first rate.

Reply from Danielle Bentley, Care home manager at Oldbury House Care HomeHi Sam thank you so much for your review, the whole team at Oldbury are thankful for your kind words.
From the whole team at Oldbury thank you
Dani
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Review of

Lilleybrook Care Home

from Noreen N (Sister of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was in Lilleybrook for 1 month Nov/Dec. He was looked after by wonderful staff.
His room was warm and very clean and comfortable. Nothing was too much trouble for anyone there. I would highly recommend the care home. High standards.
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeWe are pleased and grateful to hear that, thank you Noreen.
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Review of

Lilleybrook Care Home

from Michael K (Friend of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum - Heather, moved into residential care at the beginning of July 2025.
She has settled well into the home and the care has been faultless since.
When I visit, all the staff are friendly and take time to say hello etc.
Mum appears to be being well looked after and appears happy etc.
She sits
happily in the communal area when I visit.
Her room is always clean and tidy, cloths washed and looked after.
The maintenance team put up pictures and display frames - they completed a good job abc made mums room more homely.
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeThank you, Michael, for your great feedback. We are delighted that Heather has settled so well and that you are happy with the care, environment, and support provided.
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Review of

Lilleybrook Care Home

from Jason W (Son of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Living in New Zealand it is hard when a parent has to go into care in UK. Before during and after my visit to spend time with my mother I can only say all the staff have been amazing, with a special mention to the events team who have done everything to help keep me in touch and went above and beyond
for mums 80th birthday. I feel fully informed of my mother's situation and am confident of the care she receives. While the furniture and decor could do with updating the home is clean and safe, which is the key. Would be a 5 star review if the social page had been maintained. This was a fantastic medium for communicating with family what our loved ones were up to and I would love to see it reinstated if possible
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeThank you for your lovely review. We are pleased you felt supported and kept well informed, and your comments will be shared with the team. Regarding the social page, this was taken down temporarily for review and we look forward to having it back up in the new year.
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Review of

Lilleybrook Care Home

from Jane C (Wife of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care and support I have had from the Nursing staff and carers. They are always there for you. The cleaners are very polite. Nothing to complain about. Thank you.
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeThank you very much for your kind feedback. We are pleased to hear that you feel supported by our nurses and carers, and that your experience has been positive. Your comments mean a great deal to the team, and we truly appreciate you taking the time to share them.
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Review of

Oldbury House Care Home

from David A (Son of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been living at Oldbury House for nearly a year, and he's extremely happy. It was the best thing we did is bring him here. He loves it and so does his extended family. Thank you so much to the staff and assistants.
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Review of

Lilleybrook Care Home

from K B (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my husband returned from holiday on 29th June 2025 to find an ambulance outside the carehome . Not thinking it could be anything to do with my mum . On entering the final door on mums floor we noticed a lot going on and a carer rushing around. when she saw us I could see panic in her eyes
she turned back around and headed back towards my mums room. we went through with her into my mums room after Sam the nurse said let them in , we went in and my mum was not in a good way. a paramedic was there with the nurse and a carer . they were amazing keeping us calm and doing what they had to do. they rang and a 1st response came, the nurse was going over and above doing her job with what she had to do as well as looking after us . then another ambulance came , did what they had to do and took her to hospital where they looked after her x but I can not say how impressed I was with the nurse and the carer they were amazing and so professional . we could not ask for better care for my mum
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeThank you for your review. We're glad the team could respond quickly and support your mum during a stressful situation. Your feedback about the staff's professionalism and kindness is really appreciated.
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Review of

Oldbury House Care Home

from Louise N (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father moved into the home for respite initially and this has now become his new home.
His dementia ment the move was quite difficult for him but the care and support of the management and carers helped dad and us through this transition period
Dad is now settled on Victoria where all residents
appear happy.
The entertainment ladies do a fantastic job considering the area they have to cover.
Care staff are hard working but at times seem over stretched.
If I had to be negative about anything it would be that the diet for diabetics maybe needs to be monitored a bit more closely.
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Review of

Oldbury House Care Home

from C U (Daughter of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum resides in Oldbury Cate home. She's been there for over 6 months. Staff attentive friendly. And caring.
Lots of activities including music, crafts and well behaved family pets allowed to visit. good care given
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Review of

Oldbury House Care Home

from Sylvia J (Wife of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Oldbury House Care Home satisfactory, all round caring, everything and everyone concerned. Very pleased and happy with how the home is run. Rating very good.
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Review of

Oldbury House Care Home

from Bill T (Husband of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife came into Oldbury House, the service shown to her has been first class. I can't praise everybody enough for the care and kindness afforded to my wife. I would also like to thank everybody for the kindness shown to me.
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Awards / Recognitions (0)

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