Care Homes Owned by Rico Healthcare Ltd in Gloucestershire

My brother came to Oldbury care home only for a short while, my brother had terminal bone cancer which he had been struggling to manage the pain towards the end and after having a fall at home he decided he wanted to be in a care home for his final days. My brother was only 54 years old and struggled on his first day at Oldbury, letting go of his last bit of independence, but Danny the care home manager and the rest of the staff made Lee feel comfortable and got his pain under control within a few days by syringe driver. Me and my family then managed to have a weekend with my brother which was the best he had been in weeks, he then passed away on the Monday which was peaceful. We are so grateful to the staff at Oldbury for making this happen and giving Lee the dignity and care that he needed on his final days. Ethan and Trevor and Danny went above and beyond for my brother. Me and my family are forever grateful to them for this.

It would be nice to have a hairdresser available

I am confident the Mum is being well looked after thanks to all oft the staff

Thanku to everyone for taking good care of her .

I haven't really got any complaints. The staff are friendly and very helpful. The 2 carers who sorts out the all the activities needs a special mention as they do a fantastic job not saying the rest of the staff do as well. They all seem to join in when it comes when it comes to any entertainment

My Mother was a resident of Oldbury care home after a short time spent in Hospital. She was approaching the end of life and needed all her needs cared for, which was not always easy as she wasn't always compliant. The staff managed with her with patience and made her stay comfortable. We were able to visit whenever we wished to for as long as we wished. Mum passed away a few days after her 90th Birthday. All the staff were helpful and caring. We feel she received the best care as she approached her final days.

Mum was well looked after by the very caring and kind staff at the nursing home when she went in for respite care. She was pleased with her clean spacious room with its tv. She was able to take some photos from home which staff hung on the wall for her. She was treated with dignity and respect. Would recommend.

Since my mum moved to Oldbury House following her stroke and diagnosis of global aphasia, we have felt very reassured by the care and support she receives. She had previously been in another care home where we experienced concerns around safe keeping, so finding somewhere we can truly trust has meant a great deal to our family.

Mum has been at Oldbury House for around six weeks now, and throughout that time the staff have consistently been kind, friendly and caring. Her room is always clean and tidy, and most importantly, she is very well looked after.

The manager has been especially helpful, understanding and approachable, always taking the time to listen and support us. We genuinely feel that the team understands my mum's individual needs and treats her with dignity and compassion.

We are very grateful for the care she is receiving and would happily recommend this home to other families.

The admin staff have been brilliant and extremely helpful when we have had to deal with red tape and administrative procedures & processes.

The nursing team are very friendly and approachable and our relative is cared for with compassion and understanding and is treated with respect.

They became like family and right up to my mum passing away they showed compassion, empathy and support.

My mum has been with the home for respite care for about a month. The staff and manager were extremely welcoming on our arrival and have really worked hard to help mum settle into her new surroundings. As a patient with dementia, the care staff have shown care and compassion to both my mum as the resident as well as my Dad as they adjust to mum staying at the care home.

I am pleased with my father's care as it really cannot be very easy at all for staff & they are very good & kind to dad. I know that he is being well looked after & I appriciate every thing that each & everyone of the staff do for him. I would recommend this home to anyone that needs to be cared for.

10/10

Overall I am very happy in the knowledge that my mum is safe and happy

My father was moved to Oldbury House at the beginning of January after a long stay in hospital. From the moment he arrived he has received excellent care from staff who are compassionate and thoughtful, and take the time to consider the individual needs of the resident. This understanding has led to my father settling in incredibly quickly and he himself has commented that he is well and enjoys the food. That said, it is apparent that the home would benefit from some investment to improve some of the facilities.

The activities that the home arranges have been fabulous, and I have seen how well the residents respond, and that is down to the enthusiasm and understanding that the staff have with their residents. This goes across all staff groups as well and I have been so pleased with how welcoming and accommodating they all are. This has been the best move I could have asked for and that is down to the management of the home and the staff who personalise care and are all first rate.

His room was warm and very clean and comfortable. Nothing was too much trouble for anyone there. I would highly recommend the care home. High standards.

The maintenance team put up pictures and display frames - they completed a good job abc made mums room more homely.

Living in New Zealand it is hard when a parent has to go into care in UK. Before during and after my visit to spend time with my mother I can only say all the staff have been amazing, with a special mention to the events team who have done everything to help keep me in touch and went above and beyond for mums 80th birthday. I feel fully informed of my mother's situation and am confident of the care she receives. While the furniture and decor could do with updating the home is clean and safe, which is the key. Would be a 5 star review if the social page had been maintained. This was a fantastic medium for communicating with family what our loved ones were up to and I would love to see it reinstated if possible

I am very pleased with the care and support I have had from the Nursing staff and carers. They are always there for you. The cleaners are very polite. Nothing to complain about. Thank you.

My father has been living at Oldbury House for nearly a year, and he's extremely happy. It was the best thing we did is bring him here. He loves it and so does his extended family. Thank you so much to the staff and assistants.