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Care Homes Owned by Rico Healthcare Ltd in Gloucestershire

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8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Rico Healthcare Ltd in Gloucestershire

Only the locations & reviews in Gloucestershire for Rico Healthcare Ltd are showing below.

View the details of all 6 locations (with 176 reviews) owned by Rico Healthcare Ltd

Rico Healthcare Ltd Locations in Gloucestershire (2)

 - Browse 2 Care Homes owned by Rico Healthcare Ltd in Gloucestershire
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Lilleybrook Care Home
Pilley Lane, Leckhampton, Cheltenham GL53 9ER 
9.2 53 reviews
Lilleybrook Care Home, Cheltenham, Gloucestershire
"My brother was in Lilleybrook for 1 month Nov/Dec. He was looked after by wonderful staff. His room was warm and very clean and…"   Read all 53 reviews
  • from £1,500 / week
  • 62 Rooms
Location Type Care Home

Welcome to Lilleybrook Care Home - exceptional care in the heart of Cheltenham Situated less than a mile from Cheltenham town centre, Lilleybrook Care Home provides a warm, homely environment with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Oldbury House Care Home
Bristol Road, Eastington, Stonehouse GL10 3RT 
9.1 35 reviews
Oldbury House Care Home, Stonehouse, Gloucestershire
"My father was moved to Oldbury House at the beginning of January after a long stay in hospital. From the moment he arrived he has received…"   Read all 35 reviews
  • from £1,850 / week
  • 75 Rooms
Location Type Care Home

Oldbury House is a beautiful Grade II-listed Georgian country house containing 70 single en-suite rooms. The Grange is set in five acres of parkland situated on the fringe of the Cotswolds with close ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Rico Healthcare Ltd Reviews in Gloucestershire (88)

8.9

Rico Healthcare Ltd has a Group Review Score of 8.9 (8.937) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Rico Healthcare Ltd must have a Review Score.

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Review of

Oldbury House Care Home

from Sam O (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was moved to Oldbury House at the beginning of January after a long stay in hospital. From the moment he arrived he has received excellent care from staff who are compassionate and thoughtful, and take the time to consider the individual needs of the resident. This understanding has led to
my father settling in incredibly quickly and he himself has commented that he is well and enjoys the food. That said, it is apparent that the home would benefit from some investment to improve some of the facilities.


The activities that the home arranges have been fabulous, and I have seen how well the residents respond, and that is down to the enthusiasm and understanding that the staff have with their residents. This goes across all staff groups as well and I have been so pleased with how welcoming and accommodating they all are. This has been the best move I could have asked for and that is down to the management of the home and the staff who personalise care and are all first rate.

Reply from Danielle Bentley, Care home manager at Oldbury House Care HomeHi Sam thank you so much for your review, the whole team at Oldbury are thankful for your kind words.
From the whole team at Oldbury thank you
Dani
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Review of

Lilleybrook Care Home

from Noreen N (Sister of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was in Lilleybrook for 1 month Nov/Dec. He was looked after by wonderful staff.
His room was warm and very clean and comfortable. Nothing was too much trouble for anyone there. I would highly recommend the care home. High standards.
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeWe are pleased and grateful to hear that, thank you Noreen.
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Review of

Lilleybrook Care Home

from Michael K (Friend of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum - Heather, moved into residential care at the beginning of July 2025.
She has settled well into the home and the care has been faultless since.
When I visit, all the staff are friendly and take time to say hello etc.
Mum appears to be being well looked after and appears happy etc.
She sits
happily in the communal area when I visit.
Her room is always clean and tidy, cloths washed and looked after.
The maintenance team put up pictures and display frames - they completed a good job abc made mums room more homely.
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeThank you, Michael, for your great feedback. We are delighted that Heather has settled so well and that you are happy with the care, environment, and support provided.
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Review of

Lilleybrook Care Home

from Jason W (Son of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Living in New Zealand it is hard when a parent has to go into care in UK. Before during and after my visit to spend time with my mother I can only say all the staff have been amazing, with a special mention to the events team who have done everything to help keep me in touch and went above and beyond
for mums 80th birthday. I feel fully informed of my mother's situation and am confident of the care she receives. While the furniture and decor could do with updating the home is clean and safe, which is the key. Would be a 5 star review if the social page had been maintained. This was a fantastic medium for communicating with family what our loved ones were up to and I would love to see it reinstated if possible
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeThank you for your lovely review. We are pleased you felt supported and kept well informed, and your comments will be shared with the team. Regarding the social page, this was taken down temporarily for review and we look forward to having it back up in the new year.
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Review of

Lilleybrook Care Home

from Jane C (Wife of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care and support I have had from the Nursing staff and carers. They are always there for you. The cleaners are very polite. Nothing to complain about. Thank you.
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeThank you very much for your kind feedback. We are pleased to hear that you feel supported by our nurses and carers, and that your experience has been positive. Your comments mean a great deal to the team, and we truly appreciate you taking the time to share them.
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Review of

Oldbury House Care Home

from David A (Son of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been living at Oldbury House for nearly a year, and he's extremely happy. It was the best thing we did is bring him here. He loves it and so does his extended family. Thank you so much to the staff and assistants.
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Review of

Lilleybrook Care Home

from K B (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my husband returned from holiday on 29th June 2025 to find an ambulance outside the carehome . Not thinking it could be anything to do with my mum . On entering the final door on mums floor we noticed a lot going on and a carer rushing around. when she saw us I could see panic in her eyes
she turned back around and headed back towards my mums room. we went through with her into my mums room after Sam the nurse said let them in , we went in and my mum was not in a good way. a paramedic was there with the nurse and a carer . they were amazing keeping us calm and doing what they had to do. they rang and a 1st response came, the nurse was going over and above doing her job with what she had to do as well as looking after us . then another ambulance came , did what they had to do and took her to hospital where they looked after her x but I can not say how impressed I was with the nurse and the carer they were amazing and so professional . we could not ask for better care for my mum
Reply from Oquin Dundas, Administrator at Lilleybrook Care HomeThank you for your review. We're glad the team could respond quickly and support your mum during a stressful situation. Your feedback about the staff's professionalism and kindness is really appreciated.
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Review of

Oldbury House Care Home

from Louise N (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father moved into the home for respite initially and this has now become his new home.
His dementia ment the move was quite difficult for him but the care and support of the management and carers helped dad and us through this transition period
Dad is now settled on Victoria where all residents
appear happy.
The entertainment ladies do a fantastic job considering the area they have to cover.
Care staff are hard working but at times seem over stretched.
If I had to be negative about anything it would be that the diet for diabetics maybe needs to be monitored a bit more closely.
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Review of

Oldbury House Care Home

from C U (Daughter of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum resides in Oldbury Cate home. She's been there for over 6 months. Staff attentive friendly. And caring.
Lots of activities including music, crafts and well behaved family pets allowed to visit. good care given
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Review of

Oldbury House Care Home

from Sylvia J (Wife of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Oldbury House Care Home satisfactory, all round caring, everything and everyone concerned. Very pleased and happy with how the home is run. Rating very good.
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Review of

Oldbury House Care Home

from Bill T (Husband of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife came into Oldbury House, the service shown to her has been first class. I can't praise everybody enough for the care and kindness afforded to my wife. I would also like to thank everybody for the kindness shown to me.
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Review of

Oldbury House Care Home

from M H (Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I live at Oldbury House and find it very good. The staff are very helpful.
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Review of

Oldbury House Care Home

from S G (Daughter of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since our mother moved into Oldbury House, during the COVID period, we have found communications to be good and staff very welcoming. Our mother is content, is well cared for and her needs know. Our mother used to have a dog, staff love dogs, and when we asked if we could bring our dogs in to see her,
this was not a problem to see her. When we have had a concern, we were confident in raising it with the appropriate staff, were listened to and were reassured or had the concern acted upon to a successful outcome. We are, therefore, happy to recommend Oldbury House.
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Review of

Oldbury House Care Home

from T K (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Oldbury for two-plus years. The care from the staff went above and beyond duty. The home is full of loving staff and is kept clean and tidy. The family was always kept informed of the activities that was put in place for the residents. So we could join in with them. Seasonal fun
and games days out always fun.
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Review of

Oldbury House Care Home

from Debbie C (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad spent about 6 weeks at Oldbury House arriving with a healed ulcer, able to walk with assistance and suffering bouts of confusion. At discharge he was tearful, begging to come home, more confused, unable to stand or walk and the ulcer reopened. His belongings were damaged by other residents. Labelled
clothing and personal effects were lost. Dad was frequently dressed in ill-fitting clothing that did not belong to him. Staff communication was poor and impossible to contact by phone or even open the door. He was discharged without medication or catheter bags despite the home having his supplies.
Staffing levels were poor given resident acuity thus Dad was left unoccupied for long periods in a cold bedroom. He was not offered any meaningful activity or help mobilising beyond basic hygiene care.
Positives - food and cleanliness plus some lovely staff. Very disturbed residents were managed reasonably. Otherwise little to recommend especially for anyone with primarily physical needs.
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Review of

Lilleybrook Care Home

from D S (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 98-year-old mum has been a resident of the Lilleybrook for 6 years. Over the years we have seen many changes in staff and management. We can honestly say that the current Manager has improved the care home greatly. Any problems and queries are addressed immediately and taken care of. The carers are
wonderful and genuinely care for and about the residents. The nurses are involved, sincere, and on hand at any time. Leisure activities have improved with the current co-ordinators who are brilliant in engaging residents daily in some activity to enhance their otherwise lonely days.
We need to mention the kitchen, cleaning staff and maintenance staff who together help to ensure the facilities are of a very good standard.
We know Mum is happy here and the lovely staff and management have made her feel she is part of a big family, which is comforting for us. We enjoy visiting and are welcome any time of day or night.
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Review of

Lilleybrook Care Home

from Lucy C (Daughter of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lilleybrook Care Home provided excellent care to our Dad/Bamp throughout his time there. They treated him with such dignity, respect and compassion and made him comfortable in his last few days. The staff are such a credit, showing empathy and care to the family too. Special thanks to one staff member
in particular who went above and beyond. We can't thank the home enough for the care provided and would highly recommend (especially after experiences at other local care homes).
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Review of

Lilleybrook Care Home

from T E (Daughter of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother has been in residential care for several years, she has good care, all the staff are kind and very caring. The nursing staff are excellent, they make contact at all times, when needed to update the family. There are very good activities, which my mum enjoys. As a family we are hugely grateful
to all the staff at Lilleybrook, we feel our mother is in safe hands and being well cared for.
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Review of

Lilleybrook Care Home

from A R (Daughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mum has lived at Lilleybrook I have seen how relaxed and happy she has become. Her room is decorated with her own things and has a calm welcoming feel. The staff are fantastic. The manager has made Lilleybrook a good place to be and created a warm and welcoming environment. The activities coordinator
is miraculous at engaging with and supporting residents. The nurses and all staff are warm-hearted and friendly. The lounge is a pleasant place to be. I'm relieved that Mum has found somewhere that has welcomed her and where she can feel part of a community.
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Review of

Oldbury House Care Home

from F C (Respite Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a super experience here. It has been a real pleasure. Everyone was so kind and helpful! I would recommend anyone to stop here. The food was very good, I was very comfortable and well looked after. They couldn't do enough for me. Thank you so much.
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