Care Homes Owned by National Care Consortium Ltd

This has been a fantastic care home for my dad, he has been well looked after good management good staff nurses carer a lovely place for him a lot better than his last care home.

My mum was resident at Sandhall Park in September 2025 , and the care she received was truly outstanding, the staff went above and beyond, checking on her every half hour , welcoming relatives and accommodating any queries within 5 min , her room was homely and very clean, mum bedding was changed every day , what can I say , Sandhall Park and the staff deserve more than 5 stars , Sandhall Park is an outstanding and excellent care home and I am so happy about mum''s care she received there to her final days of life.

My husband is a resident there. He likes it there. Only thing he likes for activities is someone coming to talk about trains and its value for money for what has to pay could do with reception regularly when they leave a new one sitting on as the phone not answered and some more carers as well for when nurse is busy with meds. And some more for the residents when moved two people for others and sit up as there is only two carers. My husband said good to be able to eat again.

Love the home, mum loves her bike rides in the morning and the staff are lovely. Management are approachable and staff are always happy to help out ! Best home in the area and lots of activities with the staff member!

Always offer me a drink as a visitor and there always seems to be activities happening

You can see the residents get a lot out of this which is lovely to see!

The 5 star rewiew is for the VE celebrations staff worked together and provided a very special day which was enjoyed by the residents and myself as a visitor for my husband a lovely day and a happy atmosphere for the residents.How nice would it be for this sort of activity could be enjoyed once a moth were redidents abd their families coulbe together in one room enjoying music and company well done all the staff!

My mum has been at The Rowans for over 18 months now, and I truly couldn't ask for better care. Having worked in care homes myself-and with Mum having run them-I know how rare it is to find staff this kind, attentive, and genuine. They go above and beyond to make sure she's not just safe, but truly happy. She's formed friendships, has her favourite carers, and even had her room moved closer to the people she connects with. The staff notice the little things and always take time to share her day with me. Every visit is met with warmth and welcome. It really feels like home, and I'm so thankful she's there.

The team always show great care, even when they don't know I've arrived, they can be with mum helping her dress or just sat chatting with her. Sometimes I get there and the smell of food is amazing, I ask if there is any left, which is often fresh made bread, home made cream scones, freshly made meals not tinned things.

Mum's clothes are washed dried and returned to her room. And put away for her

Overall I have no concerns with the Carehome. Mum is the most precious person in the family if we had any doubt that she wasn't being looked after we would have moved her. We have never been given any reason to do this as we trust the carers so much. They are a team of very caring hardworking people

4) Unpleasant smells when entering both care home and rooms

My mum soon settled into Sandhall Park, Her room was comfortable and clean and she had items of furniture and memorabilia around her. She loved the staff who always considered her needs and treated her with dignity. The family are pleased that Mum spent her final months in a happy caring environment. Thank you, Sandhall Park.

Entertainment is excellent, although my uncle has decided he likes to watch sports TV and listen to the radio.

Mum has been living at Lower Bowshaw View for nearly 2 years and is definitely happy here. She moved in after Dad passed away and was so depressed. With the lovely care from all the staff, Mum has improved mentally. All the staff are so friendly and helpful and make you feel that you are all one big happy family. Mum's room is lovely and clean, and she loves the variety of food. I wouldn't hesitate to recommend Lower Bowshaw View. Thank you.

However, the important things are care and consideration. These are carried through well. A very friendly atmosphere.

This home is excellent. My brother is a resident here and when I visit I always receive a warm welcome from the staff. The care my brother receives is excellent and he is always clean and tidy. He says the food is good. The manager is extremely approachable and always happy to discuss any queries I have. I am happy my brother is well cared for.

During the last few months, the care home has made soon definite much-needed improvements. Overall my mum is pretty good and is looked after well. The food must have been improved as my mum seems to be eating more these days and is happier with the menu more than of late. I think the majority of the staff are amazing and treat the residents properly. There will always be a few issues that can be annoying but they try to do their best to resolve if they can. Overall it's good as long as it stays that way. The cleanliness is also greatly improved as the toilets were always disgusting many times taking in handwash cause there wasn't any. Overall much better for everyone who lives there.

Lower Bowshaw View is an excellent care home In every department. The new management have improved their communications and are now in the excellent range. We visit on a regular basis and are always greeted with courtesy and escorted to our destination. When we ask about the resident we are given a full explanation about her health and well-being. We are always offered a drink of coffee or tea and nothing is too much trouble for any of the staff from the cleaners to the management.

My 94-year-old father stayed here for a fortnight after a spell in hospital. I really didn’t think he would settle, but he has thoroughly enjoyed his stay and plans to come back for respite when I go on holiday. The manager is very approachable and, without exception, every member of staff is friendly and compassionate. The food is good, everywhere is spotlessly clean and fresh smelling and some nice activities going on. Would highly recommend it.

Following recent visits to Sandhall Park to see my partner's Mum, we found some staff to be quite unprofessional. Basic care tasks were unmet leaving her with food-stained clothes and unkempt hair. On a couple of occasions, I witnessed moving and handling techniques to be very poor. Very disappointed all-round.

This home is amazing. My parent went there from another home. The comparison is unbelievable. The home is clean and welcoming. The staff are so friendly and caring. While my parent was ill, they kept me informed at all times. Nothing is ever too much trouble. I feel I can always ask questions.