National Care Consortium Ltd in East Riding of Yorkshire | 4 Care Homes

Review of
The Rowans - Care Home
from K S (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

Lovely family day for VE Day! Lots of effort put in resulting in a great time for all involved.
Would be nice to see more of these sort of events organised for residents and family members!
You can see the residents get a lot out of this which is lovely to see!

Reply from Debra Hall, Home Manager at The Rowans - Care Home

Everyone had a wonderful day, residents, staff and relatives alike - more events like this will be organised going forward. I was overwhelmed by the support from families and friend of our residents, you all made it the day it was - thank you!I was so proud of staff, they did an amazing job

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Review of
The Rowans - Care Home
from Jane D (Wife of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

The 5 star rewiew is for the VE celebrations staff worked together and provided a very special day which was enjoyed by the residents and myself as a visitor for my husband a lovely day and a happy atmosphere for the residents.How nice would it be for this sort of activity could be enjoyed once a moth

were redidents abd their families coulbe together in one room enjoying music and company well done all the staff!

Reply from Debra Hall, Home Manager at The Rowans - Care Home

What a day it was!! Everyone enjoyed the day, staff went over and above to ensure the day was reminiscent of VE Day and it was amazing to see relatives joining in the dressing up and getting really involved in the whole atmosphere - thank you!We are working hard as a team at The Rowans to organise and provide more themed days for all to take part in - if you have any ideas please let us know

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Review of
The Rowans - Care Home
from M A (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

My mum has been at The Rowans for over 18 months now, and I truly couldn't ask for better care. Having worked in care homes myself-and with Mum having run them-I know how rare it is to find staff this kind, attentive, and genuine. They go above and beyond to make sure she's not just safe, but truly

happy. She's formed friendships, has her favourite carers, and even had her room moved closer to the people she connects with. The staff notice the little things and always take time to share her day with me. Every visit is met with warmth and welcome. It really feels like home, and I'm so thankful she's there.

Reply from Debra Hall, Home Manager at The Rowans - Care Home

What lovely comments, thank you. It is a pleasure to care for Mum. At The Rowans we strive to provide a safe and homely environment not just for the people who live with us but their families as well.

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Review of
The Rowans - Care Home
from Sue O (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

Our mum who has vascular dementia says she's in her safe place when we return her back from taking her out for lunch, etc
She has never shown any signs of mistreatment. I never advise when I'm visiting. At anytime I go, mum is well fed, clean, very happy and I know very safe.
The team always show

great care, even when they don't know I've arrived, they can be with mum helping her dress or just sat chatting with her. Sometimes I get there and the smell of food is amazing, I ask if there is any left, which is often fresh made bread, home made cream scones, freshly made meals not tinned things.

Mum's clothes are washed dried and returned to her room. And put away for her

Overall I have no concerns with the Carehome. Mum is the most precious person in the family if we had any doubt that she wasn't being looked after we would have moved her. We have never been given any reason to do this as we trust the carers so much. They are a team of very caring hardworking people

Reply from Debra Hall, Home Manager at The Rowans - Care Home

Thank you so much for your review. I'm happy Mum feels safe at The Rowans and the trust you have in the team, the team work hard and are passionate about the care they provide - I'm proud of them! Home cooking is a priority of ours to ensure all our residents receive nutritionally balanced meals.

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Review of
Sandhall Park
from D S (Daughter of Resident) published on 18 March 2025 Submitted via Postal Card • Report

Overall Experience

My mum soon settled into Sandhall Park, Her room was comfortable and clean and she had items of furniture and memorabilia around her. She loved the staff who always considered her needs and treated her with dignity. The family are pleased that Mum spent her final months in a happy caring environment.

Thank you, Sandhall Park.

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Review of
Sandhall Park
from Christine N (Sister of Resident) published on 5 August 2024 Submitted via Postal Card • Report

Overall Experience

This home is excellent. My brother is a resident here and when I visit I always receive a warm welcome from the staff. The care my brother receives is excellent and he is always clean and tidy. He says the food is good. The manager is extremely approachable and always happy to discuss any queries I

have. I am happy my brother is well cared for.

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Review of
Sandhall Park
from Janet P (Daughter of Resident) published on 7 March 2023 Submitted via Website • Report

Overall Experience

My 94-year-old father stayed here for a fortnight after a spell in hospital. I really didn’t think he would settle, but he has thoroughly enjoyed his stay and plans to come back for respite when I go on holiday. The manager is very approachable and, without exception, every member of staff is friendly

and compassionate. The food is good, everywhere is spotlessly clean and fresh smelling and some nice activities going on. Would highly recommend it.

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Review of
Sandhall Park
from Lesley S (Relative of Resident) published on 13 February 2023 Submitted via Website • Report

Overall Experience

Following recent visits to Sandhall Park to see my partner's Mum, we found some staff to be quite unprofessional. Basic care tasks were unmet leaving her with food-stained clothes and unkempt hair. On a couple of occasions, I witnessed moving and handling techniques to be very poor. Very disappointed

all-round.

Reply from Kelly McEneny, Manager at Sandhall Park

Thank you for your review. I am disappointed with this as when you initially raised your concern I spoke with your partner about the outcome. We have had nothing but compliments and praise from the rest of the family members.

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Review of
Sandhall Park
from Linda H (Daughter of Resident) published on 31 October 2022 Submitted via Postal Card • Report

Overall Experience

This home is amazing. My parent went there from another home. The comparison is unbelievable. The home is clean and welcoming. The staff are so friendly and caring. While my parent was ill, they kept me informed at all times. Nothing is ever too much trouble. I feel I can always ask questions.

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Review of
Sandhall Park
from Delise T (Wife of Resident) published on 31 October 2022 Submitted via Postal Card • Report

Overall Experience

I visit the home each day, and I receive a warm welcome from all the staff. My husband is happy here; he says the food is good. He is always clean, and his room is tidy. I would give Sandhall Park four stars for the care he has received. Thank you, Sandhall Park.

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Review of
Sandhall Park
from Lynn (Daughter of Resident) published on 23 December 2019 Submitted via Website • Report

Overall Experience

My father has been a resident at Sandhall Park for almost two years. Previously he had been in care in another care home. The move was the best thing I ever did. The care is by far superior at Sandhall Park. My father has severe dementia and the care staff were amazing and he settled so well. I cannot

fault any member of staff. The manager is very approachable and always able to explain. She runs a good ship. Recently my father has died and the palliative care that was given was exemplary.

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Review of
Sandhall Park
from Susie E (Daughter of Resident) published on 2 May 2019 Submitted via Website • Report

Overall Experience

My mum came to Sandhall for respite and is now a permanent resident. The transition was difficult for all of us and this was handled with compassion by the manager and her team and I am very grateful. My mum has settled very well and is now engaging with other residents and joining in the many activities

on offer. I was able to have lunch with her on Mothering Sunday which is a great idea and am hoping to do this again on her birthday.
I would recommend to anyone looking at residential care to visit and have a chat with the manager who is extremely approachable. I have nothing but praise for the staff, including the cleaners who are always pleasant and happy to help/answer any questions you have. I am now very happy that my mum is safe and well cared for.

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Review of
Sandhall Park
from Carole W (Daughter of Resident) published on 6 November 2018 Submitted via Postal Card • Report

Overall Experience

Sandhall Park has just enjoyed their summer fayre with tombola, book stall, crafts and raffle. The staff worked really hard to make it a success and were very considerate to the residents who wished to avoid the crowds. This is a very warm, friendly and family orientated care home with knowledgeable

and understanding staff for both residents and relatives.

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Review of
Sandhall Park
from Janet B (Daughter of Resident) published on 6 November 2018 Submitted via Postal Card • Report

Overall Experience

I have found the staff to be very he4lpful and caring. My mother is so happy there, she loves the activities they do and says the staff are good to her, which is nice to know.

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Review of
Sandhall Park
from Lynn B (Daughter of Resident) published on 21 August 2018 Submitted via Website • Report

Overall Experience

My mother has been a resident here since January.

The staff:-
Hard working yet constantly smiling, caring, laughing with the residents and lovely towards her and every resident I hear them speak to.
Nothing is too much trouble to any one of them, they are ready to help and listen.
Lovely caring

people.
Food:-
The food is exceptional and such a varied menu.
Cleanliness:-
I have visited several care homes and some where there can be unpleasant odours but NOT at Sandhall. The cleaning of rooms, corridors, toilets and public area is excellent.
Activities:-
Always something going on entertainment, crafts.

Entering residential care is a hard time for all concerned but mum’s and my decision for her to go live at Sandhall was the best decision we made.
I visit Mum every day and would highly recommend Sandhall should you be looking for a care home.

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Review of
Sandhall Park
from P M (Daughter of Resident) published on 14 August 2018 Submitted via Postal Card • Report

Overall Experience

Find the care quite lapse at times. I have requested things on various occasions for these just to be pushed to one side. I find Sandhall Park activities geared up more for women. There used to be outings but these appear to be non-existent.

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Review of
Sandhall Park
from Melanie M (Daughter of Resident) published on 13 August 2018 Submitted via Postal Card • Report

Overall Experience

The care home is very friendly and the facilities are good. The staff are approachable and will go the extra mile to help out whenever they can.

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Review of
Sandhall Park
from Maureen C (Daughter of Resident) published on 8 August 2018 Submitted via Postal Card • Report

Overall Experience

The staff can be relied upon to look out for any health problems. Management deal immediately with any problems. Care is satisfactory. Possibly more activities could be provided.

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Review of
Sandhall Park
from Patricia R (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card • Report

Overall Experience

My Mother is on an 'end of life' care plan and has been bedbound for thirteen weeks, unable to look after her needs i.e., washing, feeding, moving, standing, commoding, conversing at times. The staff have been very good at looking after all her needs and the family too. Our grateful thanks go to all

the staff who have looked after Mum with tenderness, humour, degnity and encouragement. WELL DONE.!

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Review of
Sandhall Park
from D B (Son of Resident) published on 21 August 2017 Submitted via Postal Card • Report

Overall Experience

Mother moved to Sandhall Park Care Home in May of this year when the previous home where she had lived for almost five years closed at very short notice.
Unfortunately, she is in an 'end of life' condition, with extreme dementia and totally dependent for all aspects of care.
The staff and the home

have looked after her very well. She has a nice bright, airy, spacious room. The standard of care and assistance she receives is very good. I am very thankful that mother was able to move to Sandhall Park and very grateful for all the care and kindness shown to her by the staff at the home.

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Care Homes Owned by National Care Consortium Ltd in East Riding of Yorkshire

National Care Consortium Ltd Locations in East Riding of Yorkshire (4)

National Care Consortium Ltd Reviews in East Riding of Yorkshire (24)

Reviews posted for members of National Care Consortium Ltd

The Rowans - Care Home

The Rowans - Care Home

The Rowans - Care Home

The Rowans - Care Home

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

Sandhall Park

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