Care Home Owned by Countrywide Healthcare Ltd in Derbyshire

cups of tea at 2 am while we stayed with Dad. The manager and team have been supportive and compassionate, dads care was their priority. I wouldn't hesitate to recommend this care home.

to and very helpful. The staff makes you feel welcome and that the residents are all being looked after professionally and being kept as entertained as possible.

clean and homely. Finding this home has made such a difference to us all.
Thank you to all at The Willows, Chesterfield - we are so grateful!

you love is leaving this world the most reassuring thing is knowing they are being cared for in the hours you aren't with them and we can't thank the staff enough for that reassurance. The staff were not only kind and compassionate towards our Grandma but towards me and my sister as well. All the staff were amazing, thank you.

my dad feel very welcome and at home, but they have with all our family too. We can visit any time of day and can even have lunch with Dad. I'm not sure where we'd be right now if it wasn't for this place and their wonderful staff.
Thank you all, keep up the great work.

The selection of food and drink is excellent. I am always made welcome to have meals with Mum. Mum has actually gained weight. Room is beautiful and is kept spotlessly clean.

mother's condition. Everybody I have met give 100%, and I am grateful and I will never forget them all for all the help and caring.

the home which was bright and clean and comforting - the tea being served looked delicious and was home cooked and living in London it was a relief to know that my aunt was really well cared for at the end of her life. I am only sorry that my aunt did not get to spend any time at The Willows as I think she would have enjoyed it.

the rooms are very homely.
Overall, it is a fantastic place to put your loved one into. You know they are going to be looked after so well.

member of staff work and pull together as a team and I cannot fault their patience, care and love they show.

and smart.

I would personally like to praise you for all the wonderful work you do. The staff are professional, genuine, caring people who care deeply about the people in their care. I cannot recommend The Willows highly enough. Thank you.

distances. Now, ten weeks later she is looking the best I've seen her look for a very long time. She has settled in really well with help from all the staff who have been nothing short of superb. Initially, mum spent all her time in her room and mostly laid on her bed. Ten weeks on after much encouragement from the staff she can get up on her own is able to walk using her frame and spends most of her time in the lounge. I know that she is in very safe hands and it has given me a peace of mind that I haven't had for a long long time. The staff are professional, genuine, caring people who care deeply about the people in their care. I cannot recommend The Willows highly enough. Thank you.

with dignity. The staff were very kind and concerned to do their best for my Mum.

We felt that the staff communicated well amongst themselves, and all were aware of my Mum's circumstances - and they worked together to support both her and us. As a family, we are grateful that The Willows stepped-in and helped at a difficult time.

senior nurses who have been at The Willows for years see to his dressing on his legs. To watch the nurses, and care workers is upsetting as they have worked wonders for him. I cannot find words to say how special they are to me and I hope with all my heart that the same working staff with the high standards remain. To me, they are at the top tier. The Willows is a must, the bedrooms and clothes are due to the everlasting pride they have.

My mother recently passed away after a very short illness and the care and attention she received was first class.

very approachable and the home has a lovely warm and a friendly feel to it. The carers can't do enough for my granddad and his family and we are very happy with the care and support he needs and gets.