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Care Homes Owned by Marton Care Homes Ltd in Lancashire

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Only the locations & reviews in Lancashire for Marton Care Homes Ltd are being shown.

Marton Care Homes Ltd Locations in Lancashire (1)

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1 Care Home owned by Marton Care Homes Ltd in Lancashire

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Hillview Care Home
Crankshaw Street, Rawtenstall, Rossendale BB4 7RA
9.646 Reviews
Marton Care Homes Ltd
Hillview Care Home
"My mum stayed at Hillview for the best part of a year. I found the atmosphere very welcoming and clean, mums room was airy and light with..."Read all 46 reviews

from £1,000 / week45 Rooms

Location Type: Care Home

Hillview Care Home provides quality nursing and residential care to residents with varying needs, from specialist nursing support to general assistance with everyday living. Additionally, Hillview... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

Marton Care Homes Ltd Reviews in Lancashire (46)

9.3

Marton Care Homes Ltd has a Group Review Score of 9.3 (9.314) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Marton Care Homes Ltd must have a Review Score.

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Showing 46 reviews matching selected criteria
Review of Hillview Care Home from Kathy R (Granddaughter of Resident) published on 24 July 2026 Submitted via Postal Card•
Overall Experience

My grandad has been resident at Hillview for 2 weeks and our family could not be happier with the care and support he receives. The staff have made him feel welcome, respected and valued. My grandad had a stroke in January and has been very down during his time in hospital and a previous care home. The cate home staff have made such a positive difference to my grandards life since the day he moved in. The carers go above and beyond to make sure he is safe, comfortable and happy. We could not ask for better care. All the staff are a credit to the care home. Thank you.

↩Reply from Maxwell Andrews, Marketing Lead at Hillview Care Home

Thank you for such kind words. It's wonderful to hear the difference these first couple of weeks have made for your grandad. Helping him feel welcomed and comfortable is exactly what the team set out to do, and we're so pleased it shows. We'll pass your thanks on to everyone at Hillview.

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Review of Hillview Care Home from Laura H (Daughter of Resident) published on 21 July 2026 Submitted via Website•
Overall Experience
My mum stayed at Hillview for the best part of a year.
I found the atmosphere very welcoming and clean, mums room was airy and light with facilities for visitors to make a drink.
The staff were always friendly and caring, unhurried and willing to chat, joke and sit with my mum.
During the last few days of her life the staff were amazing, sitting with my mum and making sure she was comfortable and pain free. She died peacefully with dignity.
Hillview is by far the best care home I have been in which is down to the excellent care given by all the staff at every level.

Thank you all so much.

↩Reply from Maxwell Andrews, Marketing Lead at Hillview Care Home

Thank you for your lovely words. We're so sorry for the loss of your mum. It means a great deal to know that the team's care over the year left you with such a strong impression of Hillview. To be described as the best care home you've been in is the highest praise, and we'll share your thanks with staff at every level.

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Review of Hillview Care Home from Joanne C (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card•
Overall Experience

The staff here are always pleasant and friendly. They all seem happy in their work, and this I think, rubs off on the residents. My mum is well looked after and has a good, friendly relationship with all the staff. They understand her needs and wants, which can be very difficult as she has a severe speech impairment due to her stroke. This does not stop them from having friendly conversations with her and getting her involved in activities. I was extremely worried about placing mum in a home, I needn't have here!

↩Reply from Lucifer Hepburn, Social Media Assistant at Hillview Care Home

Thank you for your wonderful feedback. We are delighted to hear that your mum is happy at Hillview Care Home.

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Review of Hillview Care Home from Harrison F (Son of Resident) published on 16 April 2026 Submitted via Website•
Overall Experience

I can't thank the staff at Hillview Care Home enough for the care they've given my father From day one, they've been kind, attentive, and genuinely compassionate. The home is always clean, well-organised, and has a warm, welcoming atmosphere. It really gives peace of mind knowing your loved one is in such good hands.

↩Reply from Paul Millar, Client Relations at Hillview Care Home

Thank you for taking the time to review our home . It is a pleasure to care for your father . Your kind words are much appreciated and i will fo course share them with the team .

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Review of Hillview Care Home from Nicola P (Daughter of Resident) published on 16 April 2026 Submitted via Website•
Overall Experience

My mum has only been with u for a short time and still settling in and would like to thanku all for making her feel welcome and looking after her. Me and my brothers visit daily any questions we have u are all happy to answer n help in any way. You keep the residents occupied with daily activities, the rooms are well equipped n very clean. Lovely outside area which will be lovely when it gets warmer. The daily menu is very good. Can't fault. Thank you to u all xx

↩Reply from Paul Millar, Client Relations at Hillview Care Home

Many thanks for taking the time to review our home. Your kind words in recognising the excellent care that the team provide is much appreciated . It is a privilege to be able to care for your Mum .

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Review of Hillview Care Home from K L (Friend of Resident) published on 4 April 2026 Submitted via Website•
Overall Experience

Went to visit a neighbour who is now in this care home very friendly helpful staff I was quite surprised how clean the home is as when my mum was in a care home the cleanliness wasn't very impressive a shame she wasn't in this one

↩Reply from Paul Millar, Client Relations at Hillview Care Home

Thank you for taking the time to review our home . We look forward to seeing you again soon . Your kind words are much apreciated and I will of course share them with the Hillview team .

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Review of Hillview Care Home from N J (Daughter-in-law of Resident) published on 12 March 2026 Submitted via Postal Card•
Overall Experience

After spending another prolonged period in hospital, my father in law was offered a place at Hillview, and we are so glad we accepted. The care is second to none, and we have no complaints whatsoever.

↩Reply from Paul Millar, Client Relations at Hillview Care Home

Thank you for choosing Hillview and taking the time to review our home . We are delighted at how well your father in law has settled in . Your kind words are greatly appreciated and I will of course share them with the Hillview team

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Review of Hillview Care Home from Alex W (Son of Resident) published on 9 December 2025 Submitted via Website•
Overall Experience
Having visited 10 homes to see which one would be the best fit for my mum, we made the decision that Hillview stood out and that decision has been vindicated since. The staff are amazing, nothing is too much trouble, everyone is extremely supportive and caring.
All the residents I have met are friendly and seem happy here (which speaks volumes).

Best decision we could have made. Thankyou Emma, Tammy and all your staff xx

↩Reply from Paul Millar, Client Relations at Hillview Care Home

Many thanks for taking the time to review our home and recognise the fabulous service that the Hillview team provide daily . Your kind words are geratly appreciated and I will of course share thme with the team .

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Review of Hillview Care Home from William S (Resident / Service User) published on 24 June 2025 Submitted via Postal Card•
Overall Experience
Both me and my wife and are at the home promised rooms close but separated by two corridors the length of the building, I can not walk and my wife has dementia. I had a heart attack and told to have early nights, no way I do speak out about it, but to no avail, I am 92, and my wife 87. I would have to speak to somebody to put my side of the problems.
Thursday night - Friday morning: Kept my wife up til 12:30.
Friday night - Saturday morning: Put a night dress on my wife and she was left in a cold room with just me waited till 9:15 no one to take her to bed so I took her up in the lift the lead catrer was stood talking to another and said I had no right to take my wife to her room. My room was not serviced toilet was left for 1 1/2 days, no towel or face cloth or clean night clothes. No service done to the room.
Went to bed at 9:15 Friday night and woke up next morning, did not feel to good. No breakfast or pills. No dinner or pills. No tea or pills. No food or pills all day. Had a problem with my bowles and needed help. They came and washed me and changed me. It was then 9:00 so no food or pills for 24hours, why?

One girl made me some food and a cold drink.

↩Reply from Paul Millar, Client Relations at Hillview Care Home

Thank you for taking the time to share your experience. We are sorry to discover that you are feeling this way. We understand how important it is for you and your wife to be near each other, and we appreciate how difficult it must be given your individual health needs. While our team must balance...  

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Review of Hillview Care Home from Lisa M (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card•
Overall Experience

I came to Hill View for the VE day celebrations. What a fantastic afternoon, the staff went above and beyond to ensure all the residents had an amazing day, great entertainment and food. All round a great day.

↩Reply from Paul Millar, Client Relations at Hillview Care Home

Thank you for taking the time to review our home . We're glad you enjoyed the VE Celebartions as much as we did . We look forward to seeing you again soon.

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Review of Hillview Care Home from M E (Wife of Resident) published on 28 May 2025 Submitted via Postal Card•
Overall Experience

The care my husband is receiving at Hill View is first class and he is settling in nicely. The staff are so kind, patient and very friendly with the whole family. Hill View is excellent and the family have "peace of mind.". Thank you.

↩Reply from Paul Millar, Client Relations at Hillview Care Home

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course pass them on to the Hillview team .

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Review of Hillview Care Home from Lorraine A (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card•
Overall Experience

What a fabulous place! My dad was welcomed with open arms and all the staff genuinely care about the people they care for. There is a real culture of care at Hillview, and every single member of staff treats the residents with love and respect. We are so grateful to them. They take a real interest in each and every person there so that they can give them the best care. Highly recommend.

↩Reply from Paul Millar, Marketing Manager at Hillview Care Home

Thank you for taking the time to review our home and recognising the great work and amazing care the team at Hillview provide. Your kind words are greatly appreciated and I will of course pass them on to the Hillview family

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Review of Hillview Care Home from Susan N (Daughter of Resident) published on 24 April 2025 Submitted via Postal Card•
Overall Experience

My mum has been a resident in Hillview since April 24. When she first arrived, she was very anxious and withdrawn. In a short space of time she was so settled and happy. I can not fault the care and attention of every single member of staff. Their dedication to their job is outstanding. To see my mum so well cared for is wonderful. Thank you so much.

↩Reply from Paul Millar, Client Relations at Hillview Care Home

Thank you so much for taking the time to review our home We really do appreciate your feedback. I am delighted that you feel that our home team provide fabulous care to your mum. Your kind words are greatly appreciated and I will of course pass them onto the Hillview family.

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Review of Hillview Care Home from B P (Granddaughter of Resident) published on 8 November 2024 Submitted via Postal Card•
Overall Experience

Hillview is always clean and tidy. The staff are warm and friendly and helpful. My grandma is well cared for and treated with dignity and respect

↩Reply from Jackie Brook, Care Relationships at Hillview Care Home

Thank you so much for your lovely feedback. We're delighted to hear that your grandma is feeling well cared for and respected at Hillview. Our team takes great pride in creating a warm and welcoming environment, and it's wonderful to know their efforts are making a difference. Your kind words mean a lot to us!

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Review of Hillview Care Home from N B (Resident / Service User) published on 8 November 2024 Submitted via Postal Card•
Overall Experience

Good, just good. Some staff are very good. It gets lonely sometimes.

↩Reply from Jackie Brook, Care Relationships at Hillview Care Home

Thank you for your honest feedback. We're glad to hear you've had positive experiences with our staff, but we're sorry to hear you've felt lonely at times. We'll do our best to provide even more opportunities for connection and engagement. Your feelings are important to us.

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Review of Hillview Care Home from Joan S (Sister of Resident) published on 5 November 2024 Submitted via Postal Card•
Overall Experience
In the 19 years I have been at Hillview I have lots of staff come and go. The staff are brilliant and I feel like I am home from home.

Thank you Hillview.

↩Reply from Jackie Brook, Care Relationships at Hillview Care Home

Thank you so much for your kind words. We're thrilled to hear that Hillview feels like a home away from home for you - that's exactly what we strive for every day. It's wonderful to know that our team has made a positive impact over the years, and we feel truly lucky to have you as part of our Hillview family. Here's to many more happy years together!

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Review of Hillview Care Home from Y B (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card•
Overall Experience

I visit Mum daily and she always seems content. She is always clean and tidy. Staff and management are very friendly and approachable, any problems are sorted sooner rather than later. Home is warm and welcoming.

↩Reply from Jackie Brook, Care Relationships at Hillview Care Home

Thank you for your kind words! We're so pleased to hear that your mum is content and well cared for at Hillview Care Home. It's wonderful to know you find our team friendly, approachable, and that you feel welcomed every day. Your feedback means a lot to us, and we're always here to ensure your mum's comfort and happiness.

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Review of Hillview Care Home from Mark W (Son of Resident) published on 21 October 2024 Submitted via Postal Card•
Overall Experience

All the staff are excellent. They treat my mum with respect and she loves it there.

↩Reply from Jackie Brook, Care Relationships at Hillview Care Home

Thank you so much for your lovely feedback! We're thrilled to hear that your mum feels happy and respected at Hillview Care Home. It means a lot to us knowing she's in a place she loves. We truly appreciate your kind words about our team and are committed to continuing to provide the best care for your mum.

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Review of Hillview Care Home from P S (Son of Resident) published on 5 December 2023 Submitted via Postal Card•
Overall Experience

Staff are very good, food is good. Care home is clean.

↩Reply from Jackie Brook, Customer Relationships at Hillview Care Home

Thank you for your positive feedback! We're delighted to hear you appreciate our dedicated staff, the quality of our food, and the cleanliness of our care home. Your satisfaction means a lot to us.

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Review of Hillview Care Home from Hannah W (Granddaughter of Resident) published on 25 October 2023 Submitted via Postal Card•
Overall Experience

My gran came in for respite at the beginning of September; she has now become permanent. I come in to see my gran a couple of times a week, and she seems happier in herself. The care staff are always kind and professional. I love how you have a resident as your meet and greet; he always welcomes me with a cheeky smile and hello.

↩Reply from Paul Millar, Marketing Manager at Hillview Care Home

Dear Hannah, many thanks for taking the time to review our home. It is our pleasure to be able to care for your Gran, and we are delighted at how she has settled in. Your kind words are greatly appreciated, and I will, of course, pass them on to the Hillview family.

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