Care Homes Owned by Marton Care Homes Ltd in Tyne & Wear
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Tyne & Wear for Marton Care Homes Ltd are showing below.
View the details of all 14 locations (with 962 reviews) owned by Marton Care Homes Ltd
Marton Care Homes Ltd Locations in Tyne & Wear (2)
The Lodge Residential Care Home
9.6
66 reviews
Farnham Road, South Shields NE34 0JR
"I was very impressed by the staff and facilities as soon as I entered the building. There is such a great atmosphere. The staff are…" Read all 66 reviews
Location Type Care Home
At The Lodge Care Home in South Shields, residents are welcomed into a warm and supportive environment where their individual needs and dignity come first. Whether your loved one requires long-term or respite care, the team at The Lodge ensures that… Read more about The Lodge Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 52 Rooms
- from £1,000 / week
Elizabeth Fleming Care Home
8.9
69 reviews
off Market Street, Hetton-le-Hole, Houghton le Spring DH5 9DY
"The staff are very caring towards the residents and give emotional support. The staff take pride in their work and give 100% in their jobs.…" Read all 69 reviews
Location Type Care Home
At Elizabeth Fleming Care Home, residents are at the heart of everything, with person-centred, round-the-clock care designed to support individuals with a wide range of needs. Whether it’s specialist nursing care, assistance with daily tasks, or a safe… Read more about Elizabeth Fleming Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 36 Rooms
- from £1,215 / week
Marton Care Homes Ltd Reviews in Tyne & Wear (135)
9.5
Marton Care Homes Ltd has a Group Review Score of 9.5 (9.508) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Marton Care Homes Ltd must have a Review Score.
Review of
The Lodge Residential Care Home
from Alistair R (Son of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very impressed by the staff and facilities as soon as I entered the building. There is such a great atmosphere. The staff are friendly and supportive - and also very responsive if ever I have a query. I have been very satisfied with the level of care and professionalism. We feel part of an extended
family.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home
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Review of
Elizabeth Fleming Care Home
from Rachel H (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My dad been in Elizabeth Fleming care home since June 2025 initially as emergency respite care then was made permanent resident shorty afterwards due to his full time care needs . My dad been well look after and settled very well . Staff are all very friendly nothing too much bother when you asking
them anything I phone every morning to check my dad had a good night and ask how he is every staff member I speak to are polite, kind and very informative around my dads care needs.
Family visit my dad everyday and everyone very friendly and care for the residents and support their needs very well .
My dad has to have his meals have meals blended due to stroke and swallowing issue the chief been very creative enabling my dad to have choices
Thank everyone at the care home for looking after my dear dad .
Reply from Paul Millar, Client Relations at Elizabeth Fleming Care Home
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Review of
The Lodge Residential Care Home
from Carolyn C (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can not speak more highly of the Warden and her amazing staff. My mam is more like my old mam happy laughing and looking well. This is a home from home where the elderly are treat with dignity and respect, I hear the food is great to.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home
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Review of
The Lodge Residential Care Home
from J S (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has been in this care home for approx 1 month. She seems to have settled well. Staff are very supportive. She has dementia and walking difficulties, and can be quite agitated at times. Staff are very good with her. It is early days, but I am sure she is getting the care she needs.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home
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Review of
The Lodge Residential Care Home
from Susan M (Daughter of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother loves living at The Lodge Care Home. Although quite deaf, she enjoys the company of the staff and other relatives. All staff are very caring and all my mother's needs are met.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home
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Review of
The Lodge Residential Care Home
from Robert B (Son of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Overall, I am pleased with the care and attention my Mother gets in the care home, also the staff are very friendly, which leaves me at ease.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home
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Review of
Elizabeth Fleming Care Home
from Alison N (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very caring towards the residents and give emotional support. The staff take pride in their work and give 100% in their jobs. My mam has settled in really well and this is down to the staff and the care they give. The manager and nurse and staff are very approachable and any questions
or concerns they give the time to speak to family members.
Reply from Paul Millar, Client Relations at Elizabeth Fleming Care Home
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Review of
Elizabeth Fleming Care Home
from Christine H (Sister of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Given the amount my brother pays it could be better overall.
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Review of
Elizabeth Fleming Care Home
from Peta B (Friend of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Overall the home is a pleasant and happy place.
Reply from Paul Millar, Marketing Manager at Elizabeth Fleming Care Home
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Review of
The Lodge Residential Care Home
from J S (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was welcomed by all staff on duty on date of arrival. All introduced themselves, staff very caring. Food plentiful but not very appetising. Chef could do better.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home
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Review of
The Lodge Residential Care Home
from David B (Son of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I find The Lodge Care Home very good. My mother is a resident in the home and she is well looked after giving me and the rest of the family peace of mind.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home
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Review of
The Lodge Residential Care Home
from Graham A (Wife of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care and attention to individual requirements are priority. Food and drink well prepared and varied and help given when required. Personal care excellent. If and when any spillages happen they are cleared and tidy asap.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home
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Review of
Elizabeth Fleming Care Home
from Elaine M (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad has been a resident since December 2024 and I will willingly admit that he can be quite difficult (impatient, very hard of hearing) on top of his main care needs. That said I have found all the staff I have come across to be friendly and professional. Have found that those I have chatted to about
dad to be genuinely interested in him as a person. He is well cared for and i have no concerns about the level of care he receives. It is a huge comfort to know that he is being looked after so well and as a family we really appreciate it.
Reply from Paul Millar, Marketing Manager at Elizabeth Fleming Care Home
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Review of
Elizabeth Fleming Care Home
from L C (Friend of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The home is making some great improvements in regard to decoration.
Mum says she's not keen on the meals, but this is the only negative thing she says. Mum likes the staff. There are regular activities for the residents and open days for relatives and friends. The staff are very friendly and can't
Mum says she's not keen on the meals, but this is the only negative thing she says. Mum likes the staff. There are regular activities for the residents and open days for relatives and friends. The staff are very friendly and can't
do enough for you. Overall I feel the home is a good standard.
Reply from Paul Millar, Client Relations at Elizabeth Fleming Care Home
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Review of
The Lodge Residential Care Home
from Janet E (Goddaughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Outstanding care home! I cannot rate The Lodge Care Home high enough - the staff are outstanding and always a high volume of staff too - with great sense of respect and dignity shown and they all have so much fun too! From initial respite care my Godmother has moved permanently into The Lodge and we
have been allowed to make some changes to her room to allow more bespoke storage - feel so relieved she is in safe hands.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home
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Review of
The Lodge Residential Care Home
from Tracy J (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My only fault is the dining room floor, scuff marks from the zimmer frames and wheel chairs. I could not of found a better care home for my mam. She absolutely loves living there. The staff are amazing and so caring. The food and the activities are excellent. Faultless.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home
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Review of
The Lodge Residential Care Home
from Ian R (Brother of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Lodge is always a pleasure to visit.
Always welcoming.
Exceptionally clean.
Caring staff.
Lovely lounges and dining rooms.
The garden has great potential and could benefit from TLC and colour.
Always welcoming.
Exceptionally clean.
Caring staff.
Lovely lounges and dining rooms.
The garden has great potential and could benefit from TLC and colour.
Reply from Jackie Brook, Care Relationships at The Lodge Residential Care Home
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Review of
Elizabeth Fleming Care Home
from L B (Wife of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are polite and very welcoming. The residents are well cared for and their needs are attended to the staff arranges different activities for the residents who appear to enjoy them. I have no problem leaving my husband in their care because I am informed straight away if he needs medical attention
or if any small mishap has occurred.
Reply from Jackie Brook, Care Relationships at Elizabeth Fleming Care Home
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Review of
The Lodge Residential Care Home
from Ian H (Son of Resident) published on 14 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been living in The Lodge for about a year now and she loves it and the staff. They are always friendly and attentive. The rooms are always clean and mum loves the food. I would recommend The Lodge if you or a loved one is in need of care in a warm and friendly environment.
Reply from Jackie Brook, Care Relationships at The Lodge Residential Care Home
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Review of
Elizabeth Fleming Care Home
from Ian S (Cousin of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The family were very pleased with my relative's care. At times he was a difficult resident to deal with but the staff persevered with him always tending to his needs and adopting different approaches in managing his needs.
The home feels like a family environment and the staff make a significant contribution
The home feels like a family environment and the staff make a significant contribution
to that.
Reply from Jackie Brook, Care Relationships at Elizabeth Fleming Care Home
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Awards / Recognitions (3)
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