Care Homes Owned by Marton Care Homes Ltd in Tyne & Wear

If we ask for anything for my brother, they do their utmost to do it.

Very satisfied with all aspects of care given to my brother. Staff are all helpful and friendly. I have been made to feel welcome when visiting.

There is an abundance of activities going on during the day which my nan used to enjoy very much. Thankyou to the lodge for making a big difference in our lives. I'm so thankful to the fabulous carers who looked after Nan so well.

I have been more than happy with the service and care carried out at The Lodge. Knowing my wife Pamela is safe and cared for. Staff take a personal interest and care of all the residents and attention to indevigual requirement and diet. Entertainment is provided daily for those able to attend. Meals are plentyfull and varied with choices for each meal. Staff are always there to residents who have difficulty in feeding themsevles.

Very welcoming and approachable in all areas of care. It is still early days, so cannot review activities and trips out. I feel comfortable that my father-in-law is safe and his needs are met. Staff are friendly and helpful on every visit.

My mam has been in care home for 2 1/2 years. Staff are very supportive and good with my mam. Staff are very caring and all my mam's needs are met. The staff are very supportive with my mam and my dad during his visits to see my mam. My dad enjoys the entertainment as much as my mam.

The service has been excellent - first-rate care, friendly staff, constant support. My mother loves the staff - she says they are so attentive. She also loves the food! She has a lovely room, with pleasant views over lawn and trees. She recently had a mild seizure and had immediate professional help from staff and paramedics.

The care my mother has had since arriving has always been excelent.

My dad been in Elizabeth Fleming care home since June 2025 initially as emergency respite care then was made permanent resident shorty afterwards due to his full time care needs . My dad been well look after and settled very well . Staff are all very friendly nothing too much bother when you asking them anything I phone every morning to check my dad had a good night and ask how he is every staff member I speak to are polite, kind and very informative around my dads care needs.

Thank everyone at the care home for looking after my dear dad .

I can not speak more highly of the Warden and her amazing staff. My mam is more like my old mam happy laughing and looking well. This is a home from home where the elderly are treat with dignity and respect, I hear the food is great to.

My mother has been in this care home for approx 1 month. She seems to have settled well. Staff are very supportive. She has dementia and walking difficulties, and can be quite agitated at times. Staff are very good with her. It is early days, but I am sure she is getting the care she needs.

My mother loves living at The Lodge Care Home. Although quite deaf, she enjoys the company of the staff and other relatives. All staff are very caring and all my mother's needs are met.

Overall, I am pleased with the care and attention my Mother gets in the care home, also the staff are very friendly, which leaves me at ease.

The staff are very caring towards the residents and give emotional support. The staff take pride in their work and give 100% in their jobs. My mam has settled in really well and this is down to the staff and the care they give. The manager and nurse and staff are very approachable and any questions or concerns they give the time to speak to family members.

Given the amount my brother pays it could be better overall.

Overall the home is a pleasant and happy place.

My mum was welcomed by all staff on duty on date of arrival. All introduced themselves, staff very caring. Food plentiful but not very appetising. Chef could do better.

I find The Lodge Care Home very good. My mother is a resident in the home and she is well looked after giving me and the rest of the family peace of mind.

Dad has been a resident since December 2024 and I will willingly admit that he can be quite difficult (impatient, very hard of hearing) on top of his main care needs. That said I have found all the staff I have come across to be friendly and professional. Have found that those I have chatted to about dad to be genuinely interested in him as a person. He is well cared for and i have no concerns about the level of care he receives. It is a huge comfort to know that he is being looked after so well and as a family we really appreciate it.

Mum says she's not keen on the meals, but this is the only negative thing she says. Mum likes the staff. There are regular activities for the residents and open days for relatives and friends. The staff are very friendly and can't do enough for you. Overall I feel the home is a good standard.