Care Home Owned by Visionary Care Ltd in North Lincolnshire

and reassuring us that he was in safe hands. I have visited every day sometimes twice a day and no matter what time I visit Dad is always clean, tidy and comfortable. He can't recommend the staff enough saying they go "above and beyond". The carers do a difficult job with a smile, empathy and compassion. In the nicest possible way I hope it's a short stay for him but whilst he is there it's reassuring that the care he recieves is to such a high standard and that nothing we ask is ever too much trouble. Thank you genuinely doesn't seem enough.

which must be very hard at times for them whilst working in a very challenging environment.
The last few days of my dad's life were made very comfortable for him by making sure he was in no pain or agitated in any way.
After my father had passed all my questions were answered and we were treated in a very professional manner.
The staff have all been excellent and are a massive credit to St Mary's Care Home.
All I can say is a massive thanks to all of you.

was checking on him now it is down to the District Nurses and thank goodness for the District Nurses. The District nurses are not happy with the basic care of emptying catheter bags and general care. The air pressure was not on my husband's bed! My husband is in pain or discomfort every day. He is now eating better and he is being prevented from falling out of bed. However, the state of the pressure sore is unforgivable.

needs and variable medical conditions. They continue to work through the challenges Covid presents, working hard to reduce the risks to residents. With staffing changes, there have been disruptions to activities for residents, but these have now been re-established and are varied and interesting. Communication with families is limited and more information would be appreciated.

was a favourite of Dad's and kept him on his toes if he was being awkward. I would like to thank all the staff for everything they did for him right till the end.

told to contact a sister I have no contact details for and they refused to ask her to get in touch with me. So I consider that to be very rude and ignorant, particularly as they are aware of the fact that I am not in touch with the rest of my family and a cousin is actually staff. I have reached a point where I have had to request a police welfare check just to know if he is even alive.

I have met.