Care Home Owned by Treetops Nursing Home Ltd in Greater Manchester

both residents and visitors.
All the staff are lovely and polite and care for all the residents extremely well.
There is always a good variety of entertainment to keep the residents occupied. There are regular meeting for the families and I feel very included.
The staff are warm and friendly to the residents visitors and they are like my second family.
I would recommend Tree Tops to anyone considering a Nursing Home or Care Home for family or friends.

Overall the staff and manager are very approachable and kind and it is open visiting which makes the difference . they do take the needs of residents into consideration and will try and put measures in place if they can to help

friendly and do everything they possibly can to help Dad and keep him comfortable. We have always been made to feel welcome whenever we have visited, any time of day and for however long. The food is excellent and there is a choice every day, freshly cooked on the premises.
The home manager is relatively new in post, but genuinely cares about providing the best care possible and has instigated several quality improvement initiatives. I am a health care professional myself and have had cause to visit many different care homes in the course of my career. I feel very fortunate that a place was available at such an excellent home when my Dad needed it.

entered the room, started in my items in the drawers which were full of the old person's items like hairbrushes, false teeth, things and other items. They started putting my things in the drawers, one of them took an envelope containing a bag of silver coins and a bag of pound coins, saying I'm not allowed any money in my room. When I was leaving they said I have no money with me on arrival.
Sometimes sandwiches arrived on a wet plate causing soggy sandwiches, the residents with dementia would not know the difference. After a couple of nights my family called to see me in the room and said we're not staying, the manager then offered a different room.

work very hard making sure
the residents are well looked after, not only with their personal hygiene but their mental wellbeing. No one wants to put there loved one into care but my mum and I were very lucky to find such a good care home.

to make them feel safe and at home. There is no restrictions on visiting and you are able to stay for as long as you wish, staff provide drinks, biscuits and even meals for guests. Residents are given a menu choice at each meal time and the dining room and lounge are both spotless. Activities are on going if residents and guests would like to join in. residents are treated with respect and always look well cared for.