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Care Home Owned by Treetops Nursing Home Ltd in Lancashire

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Treetops Nursing Home Ltd in Lancashire

Only the locations & reviews in Lancashire for Treetops Nursing Home Ltd are showing below.

View the details of all 2 locations (with 62 reviews) owned by Treetops Nursing Home Ltd

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Treetops Nursing Home Ltd Locations in Lancashire (1)

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Treetops Nursing Home Ltd Reviews in Lancashire (53)

9.0

Treetops Nursing Home Ltd has a Group Review Score of 9.0 (8.996) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Treetops Nursing Home Ltd must have a Review Score.

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Review of

Wordsworth House Care Centre

from Sam G (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has lived in Wordsworth a month now and what a difference! He's gone from being scared and confused to happy, content and what's most important is he now feels safe. From the minute we walked in we knew it was the place for him. Its homely, calm and very well managed. Eveytime we visit we are
reated with smiles off the obviously very happy residents. Staff are super nice and always look busy looking after the residents. Id say overall its a fantastically run home with a great manager in place and im looking forward to seeing many more years of my dad being happy again.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThank you Sam
I will send this to the team to share :)
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Review of

Wordsworth House Care Centre

from Briony R (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had to go into Wordsworth House in September 2025 because my father and the family could no longer care for her safely at home. Mum has Alzheimers and was also suffering from depression. It was a very difficult decision for the family but our worries were very soon put to rest after seeing the
excellent care mum received and continues to receive from all the staff at Wordsworth House. It has been a difficult journey for us all but it has been made easier because of the support and care given to mum and to us from everyone at Wordsworth House. We have never regretted our choice of home for mum its a happy, positive home from home for her and the rest of the family.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThankyou for your feedback, it's very much appreciated. I will share this in the next meeting. It's so nice to hear such amazing experiences
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Review of

Wordsworth House Care Centre

from Stephanie F (Granddaughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Lovely clean home. Residents seem very happy bit sometimes bored. Television Ariel has been broke for some time so No tv to watch for the residents allowing for any noise in the home to be heard by other residents. Would be lovely to see more entertainment going on from time to time.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThankyou for your review.Our TVS work perfectly fine so I'm unsure of where this information has come from. We also have choices in music era's.We have an activities coordinator who plans activities according to resident feedback. We have had numerous events planned and our upcoming main event is 27th July at 2pm. All family members and friends are welcome to participate. Any planned events can be viewed via our activity events planner in the main lounges.
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Review of

Wordsworth House Care Centre

from P S (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely environment and consistent team of staff, providing consistently great care. Mum has been at Wordsworth House for 5 years now and has been content throughout. We have no regrets about having chosen this home for her, and lucky to have initially secured a place.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThank you for your review, really appreciate it. I will pass this over to our team at our next meeting.
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Review of

Wordsworth House Care Centre

from John S (Son of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff at Wordsworth House in Hapton are friendly and always chat to their visitors, up- dating them on the person who they care for! In short they look after my mum extremely well, there is a great atmosphere at the home. I love the open plan aspect of both the ground & first floor. The accommodation
is always clean & mums clothes are washed & returned to her room! I very much feel that my mum is well cared for, she enjoys the food (well done to the kitchen staff & cleaners!) and has settled in well over the past year or so. The building is secure & safe for everyone, also you can place personal things in their room, pictures, ornaments & flowers etc. & the staff will always do their best to accommodate this for you. I would have no trouble at all in recommending this care home! John.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThankyou so much for your review, I will be sure to pass this on to the team at wordsworth house
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Review of

Wordsworth House Care Centre

from Kim T (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in Wordswotth house for 1 year. She loved the place and regarded it as her home. The staff are fantastic. It was home from home for us all , I would put any relative in there as I know the care would be top notch.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThankyou kim, your mum was part of our family and we all deeply miss her. Thankyou for your kind review
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Review of

Wordsworth House Care Centre

from Kev M (Son of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Desperate to find a Residential & Dementia Care in East Lancs, we reached out to family & friends and they all strongly recommended Wordsworth House Hapton. Led by the manager & an experienced team of carers, we received expert help & advice how to navigate the complicated process of requesting a transfer.
Within hours of settling mum in she had started a painting session, bingo and booked herself in for nail polishing & a hair stylist. Mum is recovering from several falls at her previous care home and needed 121 care. She got it immediately and started to feel more relaxed, less anxious and even started reading again. Without doubt Wordsworth House is run well and feels like a small village of activities and events. Looking forward to returning soon to see how mum is progressing.
Thank you so much.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThankyou for a lovely review, I will pass this onto to the team at wordsworth house
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Review of

Wordsworth House Care Centre

from Theresa B (Sister-in-law of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful home staff are amazing cannot do enough for the residents lovely caring wonderful home I would highly recommend the food is amazing the rooms are lovely got a lovely garden the residents all look smart clean and tidy
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThankyou for your lovely review. I will be sure to pass this onto our team at wordsworth house
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Review of

Wordsworth House Care Centre

from Yvonne M (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Over the last 3 years I have found the staff to be friendly and helpful. They are happy to answer any questions you may have.
The care home is bright and spacious and also as a sunny garden.
You can visit any time of the day or night and you are welcomed.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThankyou so much, I will pass this onto the team. What a lovely review and nice to hear
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Review of

Wordsworth House Care Centre

from Graham S (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great home to stay at. Staff are so kind and caring. The food is excellent. The room is great. Lots of activities for the residents. I would recommend Wordsworth House to anyone considering having one of their family being cared for 24/7.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThankyou for your lovely review, I will pass this onto our team at wordsworth House
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Review of

Wordsworth House Care Centre

from N D (Daughter-in-law of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had looked at a number of residential homes for our mother, Wordsworth House had the best atmosphere and all the team were very friendly from the start. We love the open plan aspect. The accommodation is always clean, without the ‘traditional’ smells that you associate with a care home. Most importantly
our mother is well cared for, enjoys the food and has settled in well. From being lonely, depressed, unkempt and not eating, she has returned to participating in conversations, being interested in the people around her and taking care of her appearance and her meals. No care home will be perfect as they cannot replicate the resident's home - and their home will always be where the heart is, but this home makes an effort to create a homely environment for all.
Reply from Toni Heaton, Manager at Wordsworth House Care CentreThankyou for your feedback. Its always nice to hear positive experiences. We aim to ensure a high level of care is received and a homely environment for all.
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Review of

Wordsworth House Care Centre

from S H (Daughter of Resident) published on 18 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and caring. They look after my mum extremely well.
Reply from Wordsworth House Home Manager, Home Manager at Wordsworth House Care CentreThank you for your valued feedback. I will share this with the team.
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Review of

Wordsworth House Care Centre

from C C (Husband of Resident) published on 16 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was discharged from the hospital on the 29th of April 2021 to Wordsworth House for discharge to assessment. At the time she was refusing food, drink and medication. The assessment indicated that her Alzheimer's had become severe and that home care was not appropriate. She was admitted within
two days. The staff had her back on her feet, eating, drinking and taking her medication. I have total admiration for the staff, they are committed to the care of my wife and show her love within the limits of a care home. She is happy and content. Staff are truly dedicated and understanding.
Reply from Wordsworth House Home Manager, Home Manager at Wordsworth House Care CentreThank you for taking the time to complete this review. I will be delighted to share this with the team at Wordsworth House.
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Review of

Wordsworth House Care Centre

from Gordon S (Resident) published on 6 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable. Very friendly.
Reply from Wordsworth House Home Manager at Wordsworth House Care CentreThank you for your review, I am delighted to hear your positive feedback, which I will pass on to the team at Wordsworth House.
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Review of

Wordsworth House Care Centre

from Marion T (Resident) published on 6 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, my stay here is good and I have no issues. More activities throughout the day.
Reply from Wordsworth House Home Manager at Wordsworth House Care CentreThank you for your review. May I take this opportunity to announce that we have a new allocated activities coordinator to the home which I am sure will be an asset to the team.
New activities and events are being planned, and these will be available in the next coming weeks.
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Review of

Wordsworth House Care Centre

from A B (Daughter of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely home with caring staff who are always friendly and helpful.
Reply from Wordsworth House Home Manager at Wordsworth House Care CentreThank you for your review of Wordsworth House.
I will share this with the team at Wordsworth, who I am sure will be delighted with this positive feedback.
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Review of

Wordsworth House Care Centre

from Brian K (Respite Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that my experience at Wordsworth House over the six weeks I have stayed following discharge from hospital has been absolutely excellent. I would definitely come back if I needed to go into a carehome again. The meals are superb. I will miss the cooking from there. All the staff especially one
team member and the residents were excellent. I can't fault anything.
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Review of

Wordsworth House Care Centre

from C L (Son of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no issues to report regarding the home and communication is okay and staff are generally friendly and helpful. The room my dad has is a little tired and could do with modernising with more service-user friendly equipment. My dad feeds back to me that food isn't great and staffing levels need
to improve. However, I am not sure how accurate this is due to his health decline.
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Review of

Wordsworth House Care Centre

from P B (Son of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all aspects.
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Review of

Wordsworth House Care Centre

from Brian W (Husband of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always found the staff very caring, always most helpful.
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