Care Homes Owned by Treetops Nursing Home Ltd

is always clean & mums clothes are washed & returned to her room! I very much feel that my mum is well cared for, she enjoys the food (well done to the kitchen staff & cleaners!) and has settled in well over the past year or so. The building is secure & safe for everyone, also you can place personal things in their room, pictures, ornaments & flowers etc. & the staff will always do their best to accommodate this for you. I would have no trouble at all in recommending this care home! John.

Within hours of settling mum in she had started a painting session, bingo and booked herself in for nail polishing & a hair stylist. Mum is recovering from several falls at her previous care home and needed 121 care. She got it immediately and started to feel more relaxed, less anxious and even started reading again. Without doubt Wordsworth House is run well and feels like a small village of activities and events. Looking forward to returning soon to see how mum is progressing.
Thank you so much.

both residents and visitors.
All the staff are lovely and polite and care for all the residents extremely well.
There is always a good variety of entertainment to keep the residents occupied. There are regular meeting for the families and I feel very included.
The staff are warm and friendly to the residents visitors and they are like my second family.
I would recommend Tree Tops to anyone considering a Nursing Home or Care Home for family or friends.

Overall the staff and manager are very approachable and kind and it is open visiting which makes the difference . they do take the needs of residents into consideration and will try and put measures in place if they can to help

friendly and do everything they possibly can to help Dad and keep him comfortable. We have always been made to feel welcome whenever we have visited, any time of day and for however long. The food is excellent and there is a choice every day, freshly cooked on the premises.
The home manager is relatively new in post, but genuinely cares about providing the best care possible and has instigated several quality improvement initiatives. I am a health care professional myself and have had cause to visit many different care homes in the course of my career. I feel very fortunate that a place was available at such an excellent home when my Dad needed it.

entered the room, started in my items in the drawers which were full of the old person's items like hairbrushes, false teeth, things and other items. They started putting my things in the drawers, one of them took an envelope containing a bag of silver coins and a bag of pound coins, saying I'm not allowed any money in my room. When I was leaving they said I have no money with me on arrival.
Sometimes sandwiches arrived on a wet plate causing soggy sandwiches, the residents with dementia would not know the difference. After a couple of nights my family called to see me in the room and said we're not staying, the manager then offered a different room.

our mother is well cared for, enjoys the food and has settled in well. From being lonely, depressed, unkempt and not eating, she has returned to participating in conversations, being interested in the people around her and taking care of her appearance and her meals. No care home will be perfect as they cannot replicate the resident's home - and their home will always be where the heart is, but this home makes an effort to create a homely environment for all.

two days. The staff had her back on her feet, eating, drinking and taking her medication. I have total admiration for the staff, they are committed to the care of my wife and show her love within the limits of a care home. She is happy and content. Staff are truly dedicated and understanding.

team member and the residents were excellent. I can't fault anything.