Size 24 rooms
Size 8 rooms
Reviews posted for members of Penygelli Care Homes Ltd.
I can't praise this care home enough my mother stayed there from September 2024 until March 2025, only leaving due to her needing more care that unfortunately they can't give, she was always happy when I turned up for visits, they would give us as a family the warmest welcome. My mother was always...
I would like this opportunity to thank all the staff for treating my mother how they would treat their own family members.
Thank you so much for your very positive review and for taking the time to provide feedback. We pride ourselves on supporting residents in a "home from home" environment and have an excellent staff team. We always appreciate feedback, positive or negative, as this helps us to continuously...
Thank you so much for your very positive review and for taking the time to provide feedback. We pride ourselves on supporting residents in a "home from home" environment and have an excellent staff team. We always appreciate feedback, positive or negative, as this helps us to continuously improve.We do miss your mother being at Elm Villa. She is a very happy and cheerful lady. We wish her well and hopefully you manage to find a suitable placement soon.We wish you and your mother well and hope that you keep in touch to let us know how your mother is getting on. It would be lovely to hear from you. Kindest Regards
The staff at Elm Villa are highly professional in all aspects of their care of their clients. However, this care is always administered with tenderness and individuality. As a “partner” of a client, I always receive a really genuine warm welcome and am kept informed of “how things are”. Thank you...
The staff at Elm Villa are highly professional in all aspects of their care of their clients. However, this care is always administered with tenderness and individuality. As a “partner” of a client, I always receive a really genuine warm welcome and am kept informed of “how things are”. Thank you all at Elm Villa.
Thank you for your positive comments. It is always lovely to receive positive feedback about the home and the staff. We are a small team of dedicated people who are very passionate about providing the best possible care for the people we support. We know that there is always room for improvement...
Thank you for your positive comments. It is always lovely to receive positive feedback about the home and the staff. We are a small team of dedicated people who are very passionate about providing the best possible care for the people we support. We know that there is always room for improvement and we will always strive to make improvements. We appreciate any suggestions on how we can do things better. Thank you so much for taking the time to provide your feedback. Kind regards.
Both my parents were cared for at Pen-Y-Gelli over a four year period. They were treated with the utmost dignity and great care. They felt part of a family and the care and compassion showed to Mum and all the family during and after my father's death was exemplary. The management fulfils their...
Both my parents were cared for at Pen-Y-Gelli over a four year period. They were treated with the utmost dignity and great care. They felt part of a family and the care and compassion showed to Mum and all the family during and after my father's death was exemplary. The management fulfils their role to a very high standard and always ensured that my parents' ever-changing care needs were always met.
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