24 rooms
8 rooms
Reviews posted for members of Penygelli Care Homes Ltd.
I would like this opportunity to thank all the staff for treating my mother how they would treat their own family members.
Thank you so much for your very positive review and for taking the time to provide feedback. We pride ourselves on supporting residents in a "home from home" environment and have an excellent staff team. We always appreciate feedback, positive or negative, as this helps us to continuously...
The staff at Elm Villa are highly professional in all aspects of their care of their clients. However, this care is always administered with tenderness and individuality. As a “partner” of a client, I always receive a really genuine warm welcome and am kept informed of “how things are”. Thank you all at Elm Villa.
Thank you for your positive comments. It is always lovely to receive positive feedback about the home and the staff. We are a small team of dedicated people who are very passionate about providing the best possible care for the people we support. We know that there is always room for improvement...
Both my parents were cared for at Pen-Y-Gelli over a four year period. They were treated with the utmost dignity and great care. They felt part of a family and the care and compassion showed to Mum and all the family during and after my father's death was exemplary. The management fulfils their role to a very high standard and always ensured that my parents' ever-changing care needs were always met.
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