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Care Home Owned by Imperial Care Consortium Ltd in South Yorkshire

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8.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Imperial Care Consortium Ltd in South Yorkshire

Only the locations & reviews in South Yorkshire for Imperial Care Consortium Ltd are showing below.

View the details of all 5 locations (with 194 reviews) owned by Imperial Care Consortium Ltd

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Imperial Care Consortium Ltd Locations in South Yorkshire (1)

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1 Care Home owned by Imperial Care Consortium Ltd in South Yorkshire
Balmoral Care Home

6 Beighton Road, Woodhouse, Sheffield S13 7PR 

9.4 89 reviews
"All the residents are really well cared for and checked upon. There is plenty of food and drink for all. All the staff are friendly and…"   Read all 89 reviews
Location Type Care Home

Balmoral Care Home in Sheffield provides a welcoming home for people who need care. Trained, compassionate staff give people personalised care in a supportive environment. Residents can take part in a whole host of activities and have their personal… Read more about Balmoral Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 85 Rooms from £866 / week

Imperial Care Consortium Ltd Reviews in South Yorkshire (89)

8.9

Imperial Care Consortium Ltd has a Group Review Score of 8.9 (8.940) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Imperial Care Consortium Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Imperial Care Consortium Ltd
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Review of

Balmoral Care Home

from Andrew C (Son of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the residents are really well cared for and checked upon. There is plenty of food and drink for all. All the staff are friendly and very helpful
Reply from Lesley Christian, Manager at Balmoral Care Home

thank you for the kind review the care team at balmoral aim to deliver the best care for the residents

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Review of

Balmoral Care Home

from John S (Husband of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice, bright reception area.
Tastefully decorated. Very helpful manager and admin staff.
Always evidence of the staff cleaning, and ongoing refurbs and decorating.
Staff on my wifes 'section' very helpful, and caring.
Good activities "going on" for the residents.
Reply from Lesley Christian, Manager at Balmoral Care Home

thank you for a very nice review, all the team work really hard to provide good care or our residents

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Review of

Balmoral Care Home

from Lindsey T (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is happy living in Balmoral. Staff are always friendly and caring. Mum is always clean & well presented. The lounge & bedrooms are clean & the entertainment keeps the residents occupied & moving around.
Reply from Lesley Christian, Manager at Balmoral Care Home

Thank you for your kind review staff at balmoral work hard to ensure residents are well cared for

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Review of

Balmoral Care Home

from C M (Relative of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the whole package offered at Balmoral. The care that is provided goes above and beyond.
They care for my relative just as we would, with care, love, and dignity.
I would definetly recomend Balmoral Care Home.
Reply from Lesley Christian, Manager at Balmoral Care Home

thank you for your kind review all the team at balmoral work hard to ensure great care is given

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Review of

Balmoral Care Home

from J N (Daughter of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was in this care home, following discharge from hosp, prior to being assessed by CHC.
I have to say i found the nurses, care staff & admin staff extremley friendly, proffessional & caring to my dad & myself. Nothing was to much trouble they even popped in & had a chat with him occassionally.
Thankyou for looking after him & making an old man happy x
Reply from Lesley Christian, Manager at Balmoral Care Home

thank you for the kind review and it is a pleasure looking after your dad

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Review of

Balmoral Care Home

from Susan H (Wife of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mu husband moved in March 2025. He is so settled. The caring staff are excellent and the management are too. Nothing is too much trouble. It has a lovely atmosphere and I feel happy that he is in a caring, clean and positive environment.
Reply from Lesley Christian, Manager at Balmoral Care Home

thank you for the kind review, the team at balmoral appreciate the kind feedback

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Review of

Balmoral Care Home

from Helen L (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided but the staff is brilliant. Very professional and caring. I love the activities arranged by the coordinators. The admin staff are so efficient and friendly. The home is clean, welcoming and safe for the residents and visitors.
Reply from Lesley Christian, Manager at Balmoral Care Home

thank you for your kind words staff work very hard to ensure each resident and visitor are made welcome to our home.

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Review of

Balmoral Care Home

from S C (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has needed to be admitted several times over the last few months for emergency respite.
Mum has always been welcomed back with open arms and the staff team has gone above and beyond to care for her.
Mum decided she wanted soup for breakfast which was actioned immediately and Mum loved it.
The
care staff are amazing and include my mum in all the activities the home has to offer.
First and foremost, my mum is in a safe environment and she is very well looked after and it is the only place she would return to if there is another emergency.
A big thank you to everyone, you are all fabulous.
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Review of

Balmoral Care Home

from Kirsty E (Granddaughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly helpful staff. My nan is always clean and tidy regardless of the times we visit. She seems very well looked after and staff always come as soon as they can if there are any issues or concerns that we may have.
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Review of

Balmoral Care Home

from W H (Daughter of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend enough the carers and people who run activities at Balmoral Care Home, the nursing staff, activities, managers and admin staff.
Mum had a wonderful ten months of her life filled with laughter and love. Nothing seemed to be any trouble for them. Not only Mum but myself and other visitors
were treated as family at the home.
It took the worry and work out of caring for Mum so I could have fun and entertain my mum - worth the money.
My only complaint is the lack of response from admin regarding finance by email.
Reply from Lesley Christian, Manager at Balmoral Care Home

Thank you for your feedback, apologies for the delay in finances, this is now better due to the change in companies.

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Review of

Balmoral Care Home

from C J (Niece of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly, caring and professional; they treat all residents with dignity. There are always indoor activities as well as excursions, such as taking residents to the coast, including a fish and chip lunch. Our aunty didn't want to go into a care facility, but she loves it. This care
home facility comes highly recommended.
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Review of

Balmoral Care Home

from David C (Son of Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my mother's short time in your care, I have all the staff friendly, courteous and very professional. I have been kept very well informed as to her condition and can only give all my thanks to all involved for making Mum's final weeks at comfortable and pleasant as possible. I would not hesitate
to recommend Balmoral Care Home in the future.
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Review of

Balmoral Care Home

from Andrew G (Son of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum likes it at Balmoral Care Home but we feel the food choices are very limited. The staff are always friendly and makes Mum feel better with banter and lighthearted humour. My issues are my mum's teeth have not been brushed every day and also the lack of dentist visits. I get phone calls about
any issues regarding Mum's welfare which is excellent. The home is very clean and doesn't smell at all. Mum's room is small and in need of decorating to make it homely. Lunchtime food choice is soup and sandwiches, 6 days a week is boring and repetitive.
Reply from Hannah Burke, Marketing Executive at Balmoral Care Home

Thank you, Andrew, for your feedback. All of our team are committed to providing the best possible care experience and we are pleased to hear your kind comments about the team at Balmoral Care Home. We are sorry to hear that your mum is not happy with her meals. Our menus are created with feedback from residents and reflect their likes and dislikes. Residents have a food passport to capture any particular requirements or wish in relation to food or the serving of meals. If our menu features something that is not to their liking, residents are able to request an alternative meal or order something from our Chef’s special menu that day. We can also give reassurance that all of our residents receive regular hygiene visits from the dentist. We kindly ask that you reach out to the home if you would like to discuss your concerns further. Thank you.

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Review of

Balmoral Care Home

from K S (Daughter of Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care for our mum. The room is okay, don't agree that we have to pay the top-up fee. Mum has paid into the system all her life and is still paying. Balmoral is a nice care home. Mum was in a previous care home (which should be closed down). We have peace of mind now she is here, Activity staff are
great and super friendly.
Reply from Hannah Burke, Marketing Executive at Balmoral Care Home

Thank you for your positive feedback towards Balmoral Care Home. We are so pleased to hear how satisfied you are with the care and activities provided by the home and that you are now at peace of mind. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review of

Balmoral Care Home

from Denise M (Daughter of Resident) published on 26 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents spent their last months at Balmoral Care Home. I can't praise the staff enough for the care, love and compassion shown to them. As a family, they made us feel part of their family and couldn't do enough to help us through very difficult times. Nothing was too much trouble We feel so
lucky that both mom and dad were looked after so lovingly in the last months of their lives. Balmoral you should be so proud of your staff they are the best
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Review of

Balmoral Care Home

from Pat H (Wife of Resident) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and friendly.
Reply from Katie Barnett, Marketing Executive at Balmoral Care Home

Thank you for your feedback about our home. We appreciate your kind comments about our team. We hope to see you again soon.

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Review of

Balmoral Care Home

from Neal C (Son of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied with the care of my mother. The staff do a great job under difficult circumstances (challenging residents).
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Review of

Balmoral Care Home

from John B (Brother-in-law of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care in every respect.
Reply from Katie Barnett, Marketing Executive at Balmoral Care Home

Thank you, John, for your comments about your recent experience at Balmoral Care Home. We are so pleased to hear that you are happy with the quality of our care.

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Review of

Balmoral Care Home

from Julie W (Niece of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home, my uncle is very happy here.
Reply from Katie Barnett, Marketing Executive at Balmoral Care Home

Thank you, Julie, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one and that your uncle is happy here with us. We appreciate you taking the time to let us know how we are doing.

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Review of

Balmoral Care Home

from Victor B (Relative of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Balmoral is a good care home with experienced staff.
The atmosphere of the home is serene and devoid of noise or distractions.
The home is very neat, and the staff are very friendly and warm.
I always feel like visiting again anytime I visit the home.
The service users are always neat and look
bright, which is an indication of good care by the home.
I salute the management of the home for the good job and for putting smiles on the faces of the resident.
I can recommend the home to anyone that wants their parents to enjoy good quality care.
Reply from Katie Barnett, Marketing Executive at Balmoral Care Home

Thank you, Victor, for your comments about your recent experience at Balmoral Care Home. Our resident's well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.

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