Care Homes Owned by Imperial Care Consortium Ltd in South Yorkshire

My Dad moved to Balmoral from hospital to receive palliative care. I cannot thank the staff enough for the kindness and care shown to my Dad in his final days. Everyone we came into contact with were friendly and compassionate.

My husband moved to Balmoral after a hospital stay for a 4 week assessment. We had never been to see the care home and I was very anxious and worried about my husband moving into an unknown care home. We were immediately impressed by the warm welcome and how friendly and caring all the staff are. The activity team work hard to ensure the residents who are able to engage in activities are kept busy. My husbands medical condition means that he is rapidly deteriorating and the nursing and care staff have made sure he has everything he needs and respond quickly to his changing requirements. I feel lucky that we were sent here for my husbands assessment and that there was a room available for him to make this his permanent home.

The activities programme is excellent, a lot of Mum's friends in other care homes are quite envious of her. Compared to how Mum was when she arrived here (very confused and antisocial) she is 1000% better, enjoying her surroundings and engaging with people and activities. I would highly recommend Balmoral.

All the residents are really well cared for and checked upon. There is plenty of food and drink for all. All the staff are friendly and very helpful

Good activities "going on" for the residents.

Mum is happy living in Balmoral. Staff are always friendly and caring. Mum is always clean & well presented. The lounge & bedrooms are clean & the entertainment keeps the residents occupied & moving around.

I would definetly recomend Balmoral Care Home.

I have to say i found the nurses, care staff & admin staff extremley friendly, proffessional & caring to my dad & myself. Nothing was to much trouble they even popped in & had a chat with him occassionally. Thankyou for looking after him & making an old man happy x

Mu husband moved in March 2025. He is so settled. The caring staff are excellent and the management are too. Nothing is too much trouble. It has a lovely atmosphere and I feel happy that he is in a caring, clean and positive environment.

The care provided but the staff is brilliant. Very professional and caring. I love the activities arranged by the coordinators. The admin staff are so efficient and friendly. The home is clean, welcoming and safe for the residents and visitors.

A big thank you to everyone, you are all fabulous.

Very friendly helpful staff. My nan is always clean and tidy regardless of the times we visit. She seems very well looked after and staff always come as soon as they can if there are any issues or concerns that we may have.

My only complaint is the lack of response from admin regarding finance by email.

The staff are very friendly, caring and professional; they treat all residents with dignity. There are always indoor activities as well as excursions, such as taking residents to the coast, including a fish and chip lunch. Our aunty didn't want to go into a care facility, but she loves it. This care home facility comes highly recommended.

During my mother's short time in your care, I have all the staff friendly, courteous and very professional. I have been kept very well informed as to her condition and can only give all my thanks to all involved for making Mum's final weeks at comfortable and pleasant as possible. I would not hesitate to recommend Balmoral Care Home in the future.

My mum likes it at Balmoral Care Home but we feel the food choices are very limited. The staff are always friendly and makes Mum feel better with banter and lighthearted humour. My issues are my mum's teeth have not been brushed every day and also the lack of dentist visits. I get phone calls about any issues regarding Mum's welfare which is excellent. The home is very clean and doesn't smell at all. Mum's room is small and in need of decorating to make it homely. Lunchtime food choice is soup and sandwiches, 6 days a week is boring and repetitive.

Good care for our mum. The room is okay, don't agree that we have to pay the top-up fee. Mum has paid into the system all her life and is still paying. Balmoral is a nice care home. Mum was in a previous care home (which should be closed down). We have peace of mind now she is here, Activity staff are great and super friendly.

Both my parents spent their last months at Balmoral Care Home. I can't praise the staff enough for the care, love and compassion shown to them. As a family, they made us feel part of their family and couldn't do enough to help us through very difficult times. Nothing was too much trouble We feel so lucky that both mom and dad were looked after so lovingly in the last months of their lives. Balmoral you should be so proud of your staff they are the best

The staff are very helpful and friendly.

Very satisfied with the care of my mother. The staff do a great job under difficult circumstances (challenging residents).