Care Homes Owned by Imperial Care Consortium Ltd in Lancashire

The Belmont is one of the best we have seen, over the years with relatives we have had some poor experiences. Sam the manager has been Excellent with us and the staff very good with the needs of my Dad. Mum likes Cozmin because he is always happy & helpful. Overall the family rate this home The Belmont Excellent. Couldnt be happier.

The staff at Belmont have been wonderful, & litteraly brought her back to life, forever grateful

My 79 year old mother was discharged from hospital 5 weeks ago. My immediate family had 3 goals; get her to eat, get her to walk and get her back on the loo! The hospital, after 6 weeks got none of the goals achieved, Belmont have got all 3 sorted, not by bullying, but by encouragement and genuine caring. I'm not having a pop at the hospital, they have hundreds of patients to look after, but the team at Belmont are so attentive and listen to our aims, that I'm sure she'll be discharged very soon. We chose well!

It's a lovely, caring home and I feel very reassured knowing my mum is so well looked after. Thank you to everyone at Belmont.

Thank you.

My mother was a resident between 2nd September 23 - 9th Sept 24 in this time both mum and I were very happy. and felt part of a big family residents and staff. I have carried on visiting the home to see friends we made. Sadly things changed from the end of Sept. No management or administration and the atmosphere became strained. However mid December a new manager came and things started to improve. I love Belmont and would move in tomorrow if I had to they made my last 12 months with my mum memorable. Its not perfect but its home.

It's deeply reassuring that my brother lives in a warm and caring environment with excellent 24 hour care and support.

I've now had three grandparents in this home within the last eighteen months, each with different physical and/or dementia care requirements, and I cannot express my gratitude for the staff more. I have noticed that the staff always work tremendously hard. Most importantly, they are kind and can't do enough for the residents, so professional yet warm and gentle. My grandparents have grown to love some individual staff members like family and we trust them implicitly. There are daily activities or entertainers, delicious meals and friendly faces everywhere. The carers, laundry team, cleaners, cooks etc., are all so accommodating and helpful. The staff make this care home and I would definitely recommend it for this reason.

During these troubled times and staff shortages, we are still receiving the best care possible. The restrictions are affecting everyone, and it is difficult to keep upbeat all the time but also have some laughs. The staff are wonderful in spite of working long hours and being exhausted.

I am very happy at Belmont.

Our care home is very busy with over 40 residents. There is a good atmosphere and the carers are very helpful, and we have a very good cook. We are being tested every day during the pandemic; the downside, we have no visitors.

My father came to Belmont on recommendation from a friend whose mother had been so well looked after at Belmont. My Dad settled straight away and soon made good relationships with his carers. Our experience of the staff at Belmont is always excellent despite the challenges they face looking after him. They are professional, kind and obviously care a great deal about him. Our family are so grateful that he has his 'family' at Belmont, especially in these difficult times of lockdown and not being able to visit him to keep everyone safe. Thank you, everyone!

Belmont looks after my mum and being one of three sons, all now no longer resident in Lancashire, it is reassuring to know that she gets such good care. The manager and staff are top-notch - professional, caring and mindful of individual resident requirements. They also support our dad around any concerns he has relating to his wife, who has now had to be in a care setting for a number of years. I do wish everyone well in the current challenging times and hope that all in Belmont are managing with the additional challenges that the current pandemic has brought to our country as a whole.

The care home looks after my wife to a very high standard. Whilst I live 17 miles away I cannot attend as often as I would like, but I telephone the staff most days. They are very considerate and provide with a huge peace of mind knowing my wife is being cared for so well.

All my husband's needs are extremely well catered for. Which gives myself and families peace of mind.

So I cannot praise all staff enough as I find everything fine.

The staff are all very helpful, friendly and approachable.

This is obviously down to the very high quality of care she is receiving, being well-nourished, clean and tidy, stimulated by conversations with staff and fellow residents, entertainments and outings.

Good all round care home need more staff. Staff are overworked.

My husband went into Belmont for two weeks. The care he received was very good and where possible, all his needs were met.

I was very satisfied.