Care Home Owned by Affinity Care Homes in Devon

comfort knowing I had their support at such a difficult period for both of us. I felt welcome at all times and will always be grateful to have been able to spend those final days with my father.

was a great rapport with with my dad. As visitors, we were always made to feel very welcome, including joining my dad for lunch (and the food was delicious). Thanks to everyone at Orchard Lea - you made a difficult time much easier to cope with.

I said, the staff were lovely but the care inadequate and the whole place depressing and stuck in the middle of a housing estate.

We are so pleased that we chose Orchard Lea for his final few weeks.

top form. Always so clean. Mum always has fresh clothing on and fresh bedlinen, in broad contrast to the previous care homes Mum has been in. Orchard Lea is the only home I know that I could leave her in, knowing all is well. A huge thanks to the staff and management. Mum's end-of-life days are in a place of the highest quality of care. I'll always remember each and everyone for their hard work and commitment. Thank you.

to eat they would help her to eat.
When my relative passed away a few months ago they were with me all the way through and wouldn't care how many times I would either ring up or turn up.
It was no trouble to help sort out the room once my relative had passed.
My mum was always encouraged to keep moving especially when there was music playing, they varnished her nails lovely colours that made her smile.
I believe that mum was extremely happy there, and nothing was too much trouble. Food was really good and when mum couldn't eat they moved to soft food and always made sure there was ice cream for her. The manager and staff very always so helpful and happy. Keep up the good work.

once back in the home and the staff worked hard. Dad was off his legs since having Covid and being hoisted in and out of bed, but he’s now gradually using his legs trying to stand and doing few steps which is wonderful to see. I do feel sometimes I’m not informed enough on things happening concerning dad. On the whole, Dad is in my knowledge well cared for. I’ve no complaints. I get a lovely welcome when visiting Dad. Always clean in Dads room and he’s always cleaned and dressed nicely with care.

on the phone and explain everything they are doing. They are all polite and friendly and very caring. I know mum was happy there. She enjoyed the food and was always made as comfortable as possible, right to the very end. The staff and manager are very hardworking and dedicated and I couldn't have wished for a better place for mum to spend her final days.

is very good and is very varied.
Through the covid lockdowns, the staff kept us all informed to what was going on and take a lot of precautions to keep things under control.
My family and I can't thank them enough for all they do.

needs. They even manage to do manicures. Visitors are made very welcome and included in the life of the home. Food is beautifully cooked and presented.

carers introduced themselves to mum and I and asked how she wanted to be addressed. Mum didn’t want to leave her room and join in the activities. Even I couldn’t persuade her. One of the carers regularly manicured and varnished her fingernails. One day her pureed lunch containing cheese “wasn’t tasty enough”; the next day she had extra strong cheese. Nothing was too much trouble. All the staff were very friendly and often made mum laugh. During the last 3 months of her life she required extra care. They ensured she was seen by a doctor and always kept us informed. They treated her with exceptional care, compassion and dignity. They couldn’t have done anymore for her. We chose well.