Care Home Owned by Affinity Care Homes in Powys

results in residents waiting for long periods to use the toilet.

Staff welcome these positive changes.

The team quality is the most reassuring element. Management and staff are consistently approachable and helpful. The premises are secure (buzz-in, sign-in book) and fully accessible (lift, stairwell).

Facilities are excellent: good-sized rooms, large grounds, and a patio garden. Residents receive at least three nutritious meals daily. Life is vibrant with regular entertainment (singers) and prioritized activities. The home is regularly decorated, creating a warm atmosphere. Care includes organised outside events.

Overall, it's a welcoming environment with compassionate staff and continuous progress.

new owners are spending money to improve the facilities which is really positive.
Whenever we visit, we receive a warm welcome, everyone is extremely friendly. My father has got to know the team really well and is always full of praise for them and the job they do.
My father's move to Ty Mawr as he always tells people, is the best move that he could have made, and we are very grateful to the team for looking after him so well.

have time for every resident
Yes the rooms and public areas need updating but this doesn't distract from the care. I understand that all outstanding issues (from previous owners ) are now being addressed.

Espy, snr nurse liaises well. What more could I want?
More staff! Whilst daily care needs are covered more time for staff to engage mam in conversations, convince her to participate socially - promoting mental health. Otherwise Mams vascular dementia effects her motivation, she'll stay abed rather than attend morning activities. Staff encourage her but workload is too high to offer help with jigsaws & dementia friendly games which she enjoys. Have discussed strategies e.g. weekly activity sheets with targets walking X steps but not acted on dietary control could reduce weight gain. Glad plans to improve the very tired decor. Needs room with view less depressing and more stimulating.