Care Homes Owned by Gem Holistic Care Ltd in Kent

Just to say yet again a massive thank you to all the staff for being so wonderful to my Mum in law . From day one from her arriving last year they have all been so friendly and caring . It was her birthday the other day and nothing was too much for them . It's a wonderful care home and we can't fault it . My Mum in law loves being there and always has a laugh and a good banter with all the staff . They all work so hard and it's the most difficult job in the world to look after and care for others, but they always have a smile and a giggle with us and her . They are a great team !!

Brambling Lodge is a truly special care home. My mum was a resident there for one year until she sadly passed away from dementia in March 2026.

Throughout her time, Mum was always very well cared for. The staff were kind, attentive, and worked incredibly hard to ensure Mum was well looked after with dignity and compassion. Her room and surroundings were always pleasant, and she settled in well, which brought us great comfort.

We are very grateful for the care, safety, and respect shown to Mum. The staff also supported our family with warmth, offering kind words, reassurance, and even a much-needed cup of tea or hugs during difficult visits.

Whenever I called, I was greeted warmly and never rushed. Staff always took time to update me, which meant a great deal.

We will always be thankful for the care Mum received.

Thanks to each of you at Brambling, I cannot thank you enough.

We highly recommend Brambling Lodge to anyone seeking quality care for a loved one.

Choosing a care home is a daunting task. Brambling House was recommended by friends, who had previously used Brambling for their parents, also having discussed placements with Social Care. My 'relative' resided at Brambling for over 2 years. The care received was unwavering from the very beginning. Although the primary need being Dementia care, his personal care and physical health needs were addressed with significant improvement. He always looked clean & tidy and thoroughly enjoyed the home cooked food, puddings and snacks on offer. Brambling is a homely, comfortable environment with a stable, ever attentive staff group. Bedroom and communal areas were always clean with activities on offer or quiet spaces. Staff always open the door with a friendly welcome, answering questions or concerns in an appropriate, well-informed manner. As next of kin (non-family) I always felt kept informed and involved in care decisions. I am totally appreciative of the care and compassion shown.

I was always treated very well too, was always offered a cup of tea and they even provided sandwiches for my daughter when she was hungry. During my mum's last few days the care team were incredibly supportive and compassionate which was very much appreciated.

I would have no hesitation in recommending Brambling Lodge for anybody looking for a care facility for a loved one.

Over the years you get to briefly meet staff but over the few days of my dad's decline the staff were amazing, the care and compassion they showed to my frail dad was amazing to see. My sister and I stayed over night and the night staff that evening were amazing and we really got to know a few of the carers better over the few days we had left, it is just sad it takes a relative to be end of life to really have the time to chat with staff and get to know what your loved ones likes and dislike are, but also comforting to know they think very highly of them and look after them as one of their own. They have all been amazing and Abode should be proud of all the team they have working for them because all the staff you meet greet you in a kind and friendly way. Thank you Brambling Lodge. xx

I would have no hesitation in recommending Brambling House for anybody looking for a care facility for a loved one.

The caring staff are angels!

I really appreciate the support and relief that my brother's respite care has provided for me.

My dear wife has been a resident for over seven years and there is not a day goes by that she doesn't have the loving care of all the staff. Like me, she is treated like one of their family. I visit every day and help where I can and it's more like a second home for me. The staff are not only caring but you can feel the love and dedication they give to the residents and visitors alike, in a warm and friendly atmosphere. The meals are varied and served to individual requirements. The rooms are what you make them, my wife's room is comfy and homely, decorated with lots of personal things, which you are encouraged to do. The rooms and social areas are kept immaculately clean and tidy. The residents are entertained with live music, also arts and craft. I never hesitate in recommending Brambling House Care Home and a relative of mine has used it twice recently for respite. I call all the staff... "angels in uniform".

Words are not enough to express my thanks to the manager and her amazing team for the fantastic care my husband received in Brambling Lodge Care Home over the past couple of years until he, sadly, passed away on 19th July this year! My husband had dementia and Parkinson's but thanks to the staff's hard work, care and kindness, his time there was enjoyable, happy and second to none. I shall miss him greatly but I shall also miss my lovely friends at Brambling Lodge who made me feel very welcome and always had a ready smile, thank you. I would have no hesitation in recommending Brambling Lodge to anyone who is looking for residential care that really means care!

Losing my mum to Dementia has been traumatic and heartbreaking but I find comfort and joy in knowing that she is happy, safe, and well at Brambling House. The Staff are not only professional but kind, caring, and sensitive to Mum's and my needs. Mum enjoys the company, activities, food, and surroundings. I feel so lucky that in finding Brambling House I have been able to make Mum's time at this point in her life happy, comfortable, and secure.

My father came to stay at Brambling Lodge in January 2020. The Care Home Manager came to meet Dad and I. As soon as she met Dad she showed empathy and kindness. She fully understood Dad's needs and understood myself and my family's concerns. Dad stayed with the manager and her colleagues till he sadly passed in January of this year. My family and I could not have wanted better staff. They do not have a high turnover of staff which is fantastic for consistency and routine for my father. The staff were amazing with my father and met all his needs. He needed help bathing, all personal care, eating and getting dressed etc all of these were done to a high standard. My father's Dementia journey ended this year. He was on end-of-life care for 2 weeks. I'm not sure how I would have made it through that time if it wasn't for the manager and her staff. I wrote in my eulogy for Dad 'The manager and her staff showed love and kindness day after day. They were simply the best.'

Mum came to live in Brambling Lodge Oct 2023, when we arrived with Mum we was warmly welcomed and settled Mum into her lovely room. Mum soon became a part of one big happy family, we could not be any happier than seeing Mum smile all the time. All the staff, from the cleaner to the manager, had total respect and care for Mum. On our visits to see Mum, she always looked lovely. Mum would have her hair and nails done and the chiropodist came in too. The activities held there are amazing, there is nothing they left out. On Mum's birthday, we had balloons and banners put up which made it very special, nothing was ever a problem. Mum's favourite song she always sang was 'You Are My Sunshine', which the staff would often join in with her. If anyone is looking to find a care home then this is the place. A hidden gem in Shepherdswell. At the end, the dementia had taken control, Mum's last few days were made very comfortable. We were with Mum right up to her last smile. Thank you to everyone.

It was shown to us, her family, when my husband suddenly was taken ill and taken into hospital and passed away four months later. They were there for us too. An amazing home, so happy we found it, the best thing we ever did for Mum, she was so happy, bless her.

My wife and I have been visiting our friend since she was first admitted. We believe she was very fortunate to obtain residence here because of the warm and friendly atmosphere created by the wonderful care team. They take great pains to stimulate our friend's interests with painting and jigsaws. Her appearance has improved, her skin and hair looking revitalised from the care and attention she receives. We can definitely recommend Brambling House Care Home and indeed have mentioned it to a couple of our friends.

Mum has been with Brambling House for at least two years now. I can’t fault the care and attention she has received. Despite her deterioration, the staff have completely supported her every step of the way, making each transition in her care as comfortable as they can. They’ve also made my visits to see her easy and kept me informed of her health and capabilities. For me watching, the staff always managed to make my mum smile, which means the world. Having to watch a loved one suffer from dementia is heartbreaking, but has been made so much easier by the team at Brambling House.

My continued gratitude to all the team at Brambling Lodge for taking over the caring responsibilities for my wife and helping me to cope during the most traumatic period of my life. I will be forever grateful to you for your care of my wife.

He is now beyond the need for respite so I would like to thank all the staff at Brambling Lodge for making my father's last few years happy, also supporting me and my wife keeping my father at home with us until the end. Thank you.