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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Gem Holistic Care Ltd in Kent

Only the locations & reviews in Kent for Gem Holistic Care Ltd are showing below.

View the details of all 2 locations (with 54 reviews) owned by Gem Holistic Care Ltd

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Gem Holistic Care Ltd Locations in Kent (2)

 - Browse 2 Care Homes owned by Gem Holistic Care Ltd in Kent
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Gem Holistic Care Ltd Reviews in Kent (54)

9.4

Gem Holistic Care Ltd has a Group Review Score of 9.4 (9.419) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gem Holistic Care Ltd must have a Review Score.

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Review of

Brambling Lodge Care Home

from S C (Daughter-in-law of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just to say yet again a massive thank you to all the staff for being so wonderful to my Mum in law . From day one from her arriving last year they have all been so friendly and caring . It was her birthday the other day and nothing was too much for them . It's a wonderful care home and we can't fault
it . My Mum in law loves being there and always has a laugh and a good banter with all the staff . They all work so hard and it's the most difficult job in the world to look after and care for others, but they always have a smile and a giggle with us and her . They are a great team !!
Reply from Jenna Solly, Registered Manager at Brambling Lodge Care HomeThank you for your lovely compliment I will pass this on to all staff
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Review of

Brambling Lodge Care Home

from Kate D (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brambling Lodge is a truly special care home. My mum was a resident there for one year until she sadly passed away from dementia in March 2026.


Throughout her time, Mum was always very well cared for. The staff were kind, attentive, and worked incredibly hard to ensure Mum was well looked after with

dignity and compassion. Her room and surroundings were always pleasant, and she settled in well, which brought us great comfort.


We are very grateful for the care, safety, and respect shown to Mum. The staff also supported our family with warmth, offering kind words, reassurance, and even a much-needed cup of tea or hugs during difficult visits.


Whenever I called, I was greeted warmly and never rushed. Staff always took time to update me, which meant a great deal.


We will always be thankful for the care Mum received.

Reply from Jenna Solly, Registered Manager at Brambling Lodge Care HomeThank you for your kind words Kate, it was a pleasure to have met and looked after mum she will be missed by all at Brambling Lodge.
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Review of

Brambling House Care Home

from Deborah S (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the team at Brambling enough for all of their care and love for my mum who moved to the care home when she was no longer able to live safely in her home. From the outset the staff welcomed her as if she was a member of their own family. The staff have been brilliant and as mum's health
deteriorated they stepped up their care and support of her. At each visit, I was welcomed by staff, offered a seat, a cuppa and received an update. Residents always seemed to be occupied doing something and always keen to share their stories.
Thanks to each of you at Brambling, I cannot thank you enough.
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Review of

Brambling Lodge Care Home

from L N (Granddaughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family has had a truly positive experience with Brambling Lodge Care Home. My grandmother initially attended for respite care but it quickly became clear it was the right place for her long-term. She is now a full-time resident and continues to receive outstanding care.
The staff have been kind,
patient and respectful. They clearly go above and beyond, offering not just care but real compassion.
Recently, they held a summer fayre for residents and families, a joyful event that showed the team's dedication. The daily planned activities show just how committed the home is to enriching the lives of those they care for.
The home is spotlessly clean, including individual rooms, which are well-kept and comfortable. Meals are home-cooked, well-presented and look like they've been made with real care.
Communication is excellent. Staff frequently update my grandfather and help put him at ease.
We highly recommend Brambling Lodge to anyone seeking quality care for a loved one.
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Review of

Brambling House Care Home

from E T (Next of Kin) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home is a daunting task. Brambling House was recommended by friends, who had previously used Brambling for their parents, also having discussed placements with Social Care. My 'relative' resided at Brambling for over 2 years. The care received was unwavering from the very beginning.
Although the primary need being Dementia care, his personal care and physical health needs were addressed with significant improvement. He always looked clean & tidy and thoroughly enjoyed the home cooked food, puddings and snacks on offer. Brambling is a homely, comfortable environment with a stable, ever attentive staff group. Bedroom and communal areas were always clean with activities on offer or quiet spaces. Staff always open the door with a friendly welcome, answering questions or concerns in an appropriate, well-informed manner. As next of kin (non-family) I always felt kept informed and involved in care decisions. I am totally appreciative of the care and compassion shown.
Reply from Jenna Solly, home manager at Brambling House Care HomeThank you for your kind words, he will be greatly missed by all staff.
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Review of

Brambling Lodge Care Home

from Janice E (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Brambling Lodge Care Home from October 2024 to January 2025. Mum was initially admitted for respite care following a couple of falls at home, but was subsequently given a full time placement. My mum, sadly, passed away on the 12th January 2025. I cannot fault the care she
received from the start right to the very end. Nothing was too much for the team!
I was always treated very well too, was always offered a cup of tea and they even provided sandwiches for my daughter when she was hungry. During my mum's last few days the care team were incredibly supportive and compassionate which was very much appreciated.


I would have no hesitation in recommending Brambling Lodge for anybody looking for a care facility for a loved one.

Reply from Christina Clark, Home Manager at Brambling Lodge Care HomeThank you so much Janice for taking the time to do this review, it was an absolute pleasure you choose us to look after mum. i will pass on your kind comments to the team. thank you again.
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Review of

Brambling Lodge Care Home

from Karen B (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had been living at Brambling Lodge for over 4 years. He had mixed dementia aswell as being completely immobile. He sadly passed away recently.
Over the years you get to briefly meet staff but over the few days of my dad's decline the staff were amazing, the care and compassion they showed to
my frail dad was amazing to see. My sister and I stayed over night and the night staff that evening were amazing and we really got to know a few of the carers better over the few days we had left, it is just sad it takes a relative to be end of life to really have the time to chat with staff and get to know what your loved ones likes and dislike are, but also comforting to know they think very highly of them and look after them as one of their own. They have all been amazing and Abode should be proud of all the team they have working for them because all the staff you meet greet you in a kind and friendly way. Thank you Brambling Lodge. xx
Reply from Christina Clark, Home Manager at Brambling Lodge Care HomeThank you karen for your kind words and compliments. I have passed this onto the team. we would like to say it was an absolute pleasure looking after Dad, we will remember him fondly and with a smile. thank you for choosing us. kindest regards Tina and the Team.
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Review of

Brambling House Care Home

from D G (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear mum was a resident at Brambling House Care Home for six months, Mum had to go into residential care after a fall and being discharged from hospital could not go home
My mum, sadly, passed away on the 18th of November 2024, the care that my mum received, from the management to the care team,
was so kind, caring and treated Mum with the dignity and respect that a 96-year-old, very frail lady deserved.
As a family, we were also treated very well, always the door was opened with a friendly face and we were always offered refreshments, was there for us when Mum was very poorly.
I would have no hesitation in recommending Brambling House for anybody looking for a care facility for a loved one.
Reply from Jenna Solly, home manager at Brambling House Care HomeThank you very much for your kind words, it was a pleasure to have met and cared for your mum, she will be missed by us all at Brambling House.
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Review of

Brambling House Care Home

from Jo L (Wife of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am so pleased to say my husband has settled very well in Brambling House Care Home. He is kept clean and tidy by the kind, caring staff. They are always welcoming to me and friends who call in regularly to visit.
I love the way the staff make such a fuss of the residents on their birthdays and Christmas,
wow!
The residents enjoy making decorations with the help of a kind volunteer who spends Tuesday afternoons showing the residents how to make them. It's so lovely to see the concentration on their faces.
I am pleased with the care my husband is receiving on this terrible journey of dementia he is, unfortunately, on.
The caring staff are angels!
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Review of

Brambling House Care Home

from Bridget H (Sister of Resident) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother had previously had respite care in the past year so, on arrival, he was greeted warmly by the staff. He appreciated the good food and looked forward to his meals. Staff were very busy but they had time to make contact with him in his room. In his flat, he had become very reluctant to leave
his bed and have help with personal hygiene. It was a great relief that staff got him back on his feet and allowed them to help with a shower and bath.
I really appreciate the support and relief that my brother's respite care has provided for me.
Reply from Jenna Solly, Home Manager at Brambling House Care HomeThank you, Bridget, it was a pleasure to look after your brother.
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Review of

Brambling House Care Home

from Colin C (Husband of Resident) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear wife has been a resident for over seven years and there is not a day goes by that she doesn't have the loving care of all the staff. Like me, she is treated like one of their family. I visit every day and help where I can and it's more like a second home for me. The staff are not only caring
but you can feel the love and dedication they give to the residents and visitors alike, in a warm and friendly atmosphere. The meals are varied and served to individual requirements. The rooms are what you make them, my wife's room is comfy and homely, decorated with lots of personal things, which you are encouraged to do. The rooms and social areas are kept immaculately clean and tidy. The residents are entertained with live music, also arts and craft. I never hesitate in recommending Brambling House Care Home and a relative of mine has used it twice recently for respite. I call all the staff... "angels in uniform".
Reply from Jenna Solly, home manager at Brambling House Care HomeThank you for your kind words. I will pass them on to the team, our staff are dedicated to providing the best possible care for your loved one and we are very grateful that you wouldn't hesitate to recommend us to others and feel part of our family.
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Review of

Brambling Lodge Care Home

from Lynda R (Wife of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words are not enough to express my thanks to the manager and her amazing team for the fantastic care my husband received in Brambling Lodge Care Home over the past couple of years until he, sadly, passed away on 19th July this year! My husband had dementia and Parkinson's but thanks to the staff's hard
work, care and kindness, his time there was enjoyable, happy and second to none. I shall miss him greatly but I shall also miss my lovely friends at Brambling Lodge who made me feel very welcome and always had a ready smile, thank you. I would have no hesitation in recommending Brambling Lodge to anyone who is looking for residential care that really means care!
Reply from Christina Clark, Home Manager at Brambling Lodge Care HomeThank you for choosing us to look after your husband, it was an absolute pleasure, we laughed, cried and savoured those special moments. We will miss him and you. Please don't be a stranger and pop in. Thank you again for your kind words.
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Review of

Brambling House Care Home

from Claudia B (Daughter of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Losing my mum to Dementia has been traumatic and heartbreaking but I find comfort and joy in knowing that she is happy, safe, and well at Brambling House. The Staff are not only professional but kind, caring, and sensitive to Mum's and my needs. Mum enjoys the company, activities, food, and surroundings.
I feel so lucky that in finding Brambling House I have been able to make Mum's time at this point in her life happy, comfortable, and secure.
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Review of

Brambling Lodge Care Home

from E C (Daughter of Resident) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to stay at Brambling Lodge in January 2020. The Care Home Manager came to meet Dad and I. As soon as she met Dad she showed empathy and kindness. She fully understood Dad's needs and understood myself and my family's concerns. Dad stayed with the manager and her colleagues till he sadly
passed in January of this year. My family and I could not have wanted better staff. They do not have a high turnover of staff which is fantastic for consistency and routine for my father. The staff were amazing with my father and met all his needs. He needed help bathing, all personal care, eating and getting dressed etc all of these were done to a high standard. My father's Dementia journey ended this year. He was on end-of-life care for 2 weeks. I'm not sure how I would have made it through that time if it wasn't for the manager and her staff. I wrote in my eulogy for Dad 'The manager and her staff showed love and kindness day after day. They were simply the best.'
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Review of

Brambling Lodge Care Home

from Kay W (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to live in Brambling Lodge Oct 2023, when we arrived with Mum we was warmly welcomed and settled Mum into her lovely room. Mum soon became a part of one big happy family, we could not be any happier than seeing Mum smile all the time. All the staff, from the cleaner to the manager, had total
respect and care for Mum. On our visits to see Mum, she always looked lovely. Mum would have her hair and nails done and the chiropodist came in too. The activities held there are amazing, there is nothing they left out. On Mum's birthday, we had balloons and banners put up which made it very special, nothing was ever a problem. Mum's favourite song she always sang was 'You Are My Sunshine', which the staff would often join in with her. If anyone is looking to find a care home then this is the place. A hidden gem in Shepherdswell. At the end, the dementia had taken control, Mum's last few days were made very comfortable. We were with Mum right up to her last smile. Thank you to everyone.
Reply from Christina Clark, Home Manager at Brambling Lodge Care HomeThank you so much for your kind words and praise, we are truly humbled and would like to thank you for choosing us to care for Mum. You are an amazing family and our memories will be forever with us. Thank you, Home Manager and Team.
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Review of

Brambling Lodge Care Home

from Margaret E (Daughter-in-law of Resident) published on 19 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, Mum passed away a short time ago, aged 97 years.
Having been in Brambling Lodge Care Home for eight years and nine months with dementia, where she was so well looked after by wonderful, caring staff. We, as her family, cannot speak highly enough of the standard of cleanliness in the whole of
the home itself and her room and Mum, herself, always looking nice and fresh. She had her hair done and the chiropodist came too which she always enjoyed. Sadly, the last years she has been in her room more due to age, becoming more frail. But her care never changed up to the day she passed away peacefully with staff around her. We feel that Mum lasted as long as she did because of the care and love given to her all that time.
It was shown to us, her family, when my husband suddenly was taken ill and taken into hospital and passed away four months later. They were there for us too. An amazing home, so happy we found it, the best thing we ever did for Mum, she was so happy, bless her.
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Review of

Brambling House Care Home

from Peter I (Friend of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I have been visiting our friend since she was first admitted. We believe she was very fortunate to obtain residence here because of the warm and friendly atmosphere created by the wonderful care team. They take great pains to stimulate our friend's interests with painting and jigsaws. Her
appearance has improved, her skin and hair looking revitalised from the care and attention she receives. We can definitely recommend Brambling House Care Home and indeed have mentioned it to a couple of our friends.
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Review of

Brambling House Care Home

from Sonia T (Daughter of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been with Brambling House for at least two years now. I can’t fault the care and attention she has received. Despite her deterioration, the staff have completely supported her every step of the way, making each transition in her care as comfortable as they can. They’ve also made my visits to
see her easy and kept me informed of her health and capabilities. For me watching, the staff always managed to make my mum smile, which means the world. Having to watch a loved one suffer from dementia is heartbreaking, but has been made so much easier by the team at Brambling House.
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Review of

Brambling Lodge Care Home

from Steve H (Husband of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My continued gratitude to all the team at Brambling Lodge for taking over the caring responsibilities for my wife and helping me to cope during the most traumatic period of my life. I will be forever grateful to you for your care of my wife.
Reply from Christina Clark, Home Manager at Brambling Lodge Care HomeThank you so much for your review and kind words. We are humbled, and it is a pleasure you chose us to care for your wife.
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Review of

Brambling Lodge Care Home

from Guy M (Respite Resident) published on 27 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father suffers with dementia and was in the later stages. He has lived with me and my wife for the past 3 years and we have placed him in respite for a week at a time, (two to three times a year) in Brambling Lodge Care Home. His care was exemplary and could not have asked for better respite, the
staff were brilliant with him and the management made this process stress-free. He always seemed to enjoy his holiday there, giving us peace of mind knowing he was getting the care I would want him to receive.
He is now beyond the need for respite so I would like to thank all the staff at Brambling Lodge for making my father's last few years happy, also supporting me and my wife keeping my father at home with us until the end. Thank you.
Reply from Christina Clark, Home Manager at Brambling Lodge Care HomeThank you so much for your kind words, we are very humbled. It was an absolute pleasure to have looked after Dad and be part of his journey. Thank you for the review, credit where is due, you are a dedicated caring son and family. Thank you again.
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