Brambling Lodge Care Home

48 Eythorne Road, Shepherdswell, Dover CT15 7PG

Brambling Lodge is a warm and welcoming 27-bedded home for people with dementia. The home is situated in the quiet village of Shepherdswell with good transport links to Dover and Canterbury.

A well-trained and dedicated staff team are committed to providing individual and person-centred care in a homely and friendly environment.

The home benefits from spacious lounges, single bedrooms, many with en-suite facilities and a twin room for people who wish to share. There is an attractive, secure garden and car parking available within the grounds.

A dedicated activities co-ordinator provides a wide range of activities to suit the individual and a range of entertainments are organised on a weekly basis.

There is a choice of traditional, home cooked food prepared on site by the cook daily.

Happiness is homemade.

Group: Abode Care Homes

Person in charge: Christina Clark (Home Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 40+.

Single Rooms: 23

Shared Rooms: 2

Rooms with ensuite WC: 12

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Brambling Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.7 (maximum of 10) for Brambling Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Brambling Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.063 for Brambling Lodge Care Home is calculated as follows: ( (4 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.063

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.62 Points relating to the number of positive Reviews for Brambling Lodge Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.4 Target = 0.370

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.7 Brambling Lodge Care Home has a Review Score of 7.7 (7.683) from 4 Reviews


Average Ratings

  • Excellent
    0
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brambling Lodge Care Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brambling Lodge Care Home

  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1

Mum seems to be well cared for most of the time. There have been a couple of occasions when either myself or my sister have been to visit her during the winter and she has been wearing sandals and no socks and her feet were cold. This could have been due to the ongoing problem with underwear going missing even though all clothes are labelled.

Most of the staff are very kind and caring and always welcoming and friendly when we arrive for a visit.

How likely would you be to recommend Brambling Lodge Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

From the initial day of viewing the home and being shown around by a nice long standing member of staff, who was happy to open every door, albeit, store cupboards with a 'nothing to hide' attitude, which we liked. She was honest in answering our questions to the fact, of also showing us the old, outdated areas, which were 'work in progress'. Before and after we could see the way forward with this happy caring home.
The staff went about their daily duties in a professional happy manner. At times we do feel there isn't enough staff on duty, especially as many of the users have more challenging behaviour. More so, I think more staff are needed for the meal times so that all users are having their meals whilst still appetisingly hot.
Overall the food looks good, which our relative enjoys.
The room is more than adequate and we spend most visiting days staying in there with our family member. There's always time for passing staff to say a friendly hello, along with asking if we need anything.
We feel nothing is too much trouble. Both management and staff are totally approachable and I wouldn't hesitate to raise any issues as I know it would be dealt with effectively and professionally.
At the end of the day, we all have the relatives best interests at heart.
We would not have any doubt in recommending Brambling Lodge to others. Out relative has been made welcome, kept warm, safe, clean and comfortable along with needs met with dignity for personal care and attention.
With the new owner and new management we look forward to seeing continued 'team building' and plans evolve for the future.

How likely would you be to recommend Brambling Lodge Care Home? Extremely Likely

Overall Standard

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Care / Support

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Treated with Dignity

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Average Rating:   4 out of 5

The residents of Brambling Lodge are treated as they would be in their own home where possible. The atmosphere is usually happy and relaxed. There is always plenty of beverages provided on a regular basis, and fresh food always available. There is always activities for the residents who can participate which helped to keep them occupied. Entertainment is provided on a number of occasions during the month with the residents singing along. For personal needs, hairdressing and chiropody are provided on a regular basis.

How likely would you be to recommend Brambling Lodge Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Average Rating:   4.2 out of 5

Brambling Lodge provides a caring and clean environment for the residents. The staff are friendly and approachable.

How likely would you be to recommend Brambling Lodge Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.1 out of 5

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