Care Homes Owned by Clarendon Group in Leicestershire

Care home staff are very good. They look after my mum nicely. If we have any issue it is solved as soon as possible. We are happy with the service given here.

Lovely staff, always welcoming, nothing was too much trouble. Mum didn't stay long but we felt she was well looked after.

A wonderful place to stay. Staff so caring seniours are very knowledgable, caring compassionate. I would recommend any person who's loved one needs respite, short or long team care to choose Rushley Mead Manor care home with no reservation.

Would like to say we are so grateful for all the care and attention to care for my mum. We appreciate everything all staff have done to make mum comfortable. Taking care of her medical needs and giving her unconditional care. Mum has a personal relationship with all her carers and loves them like her own. She appreciated all the care she received.

My experience on staying at this care home is that staff should listen more, because I have had a few problems and reported them, and nothing has got done, but the staff are started to listen to me a bit more, every thing else is ok.

Overall my husbands care he receives is good he seems well and happy in the home eating well. A lot of carers looking after him, he smiles to give their consent, meaning he is happy, my husband tries to do activities with staff.

On arrival we were given this review card to fill in then taken to the person we were visiting. A member of staff immediately brought us chairs. We stayed for 1 hour with our friend. We would normally be offered tea but on this occasion we were leaving just as the trolly came out. Staff are always very friendly and someone let us out as we left.

My initial worries when my husband was discharged to Clarenden Mews following a lengthy stay in hospital were eased immediately upon meeting the staff. Although the room he stayed in was in need of decoration when he arrived, the staff did all they could to make it as comfortable as possible for him. He enjoyed the food and overall his stay prepared him well for his return to home. Brilliant staff throughout the home.

I have always been impressed by the care shown to the residents by the staff. I believe there is a genuine philosophy of concern for the resident's wellbeing ingrained into all employees. Recently, the décor has been improved and updated and a new staff member has arrived with responsibility for special and social events, which is good to see. The management encourage feedback and have always acted promptly over any issues I have raised. I would recommend this care home to anyone.

I cannot praise the staff at Clrendon Mews enough. Everyone is friendly and engaged, from the management, through to the care staff, to the cleaners/people who do the laundry. I am always made to feel welcome, and I have seen that my mum and other residents are treated with dignity and respect, in the most challenging of circumstances.

Choosing a care home for a loved one is a daunting process, but it has been a blessing for my mum and our family. From the moment she moved in, the transition was handled with such warmth and professionalism. The staff go above and beyond to make her feel at home, and I finally have peace of mind knowing she is safe, happy, and well-cared for. I can't thank the team enough for their kindness

I have found the staff at Clarenden Mews always treat my mum with respect and care , I believe my mum has lived longer because of the exceptional care she receives from the staff there , the facilities are good , and I see regular improvements made with decor and facilities, when we visit , we are always made to feel welcome and the carers treat us very well , going above and beyond to ensure our visit with our mother is as nice as it can be .

Velina and family

I am kept up to date with my mums progress and her activities.

Going to miss you all.

My sister is a resident and iv never known a care home like it my sister got shut in her bedroom and was going to get strangled by 2 men a month down the line still not got looked into my sister also not supposed to smoke due to her big toe being took of but there letting her smoke she's trebbled in weight due to no exercise the staff in the office are terrible.

The carers and all other members of team are truly caring and go out of the way to make you feel welcome whatever time of day you visit. They have a real bond with the residents.

Informative and communicative.

I was really happy to see such warmth and compassion in all the staff.

Rushey Mead Manor Care and Nursing Home was one of the fine care homes I experienced. My mother passed away 5 weeks ago, she was 84. My mum was there for about 8 to 9 weeks before she passed. She was looked after so well by everyone, the staff spoke the language my mum understood, she struggled a few days before she passed and we have seen staff feeding her by encouraging her to small bite at a time, holding her plate, and making sure she eats all her food. Thank you, Rushey Mead Manor, and the whole team for making my mum's final journey smooth. Thank you so much.