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Care Home Owned by Opal Care Homes Ltd in Essex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Opal Care Homes Ltd in Essex

Only the locations & reviews in Essex for Opal Care Homes Ltd are showing below.

View the details of all 2 locations (with 158 reviews) owned by Opal Care Homes Ltd

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Opal Care Homes Ltd Locations in Essex (1)

 - Browse 1 Care Home owned by Opal Care Homes Ltd in Essex
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Aspen Grange
Coldnailhurst Avenue, Braintree CM7 5PY 
9.7 99 reviews
Aspen Grange, Braintree, Essex
"Mum has been a resident at aspen Grange for over two years. The staff have been supportive and understanding of her needs throughout this…"   Read all 99 reviews
  • 49 Rooms
Location Type Care Home

Welcome to Aspen Grange, a purpose-built haven designed to provide exceptional care and support across two spacious floors. The home offers a range of services including residential, nursing, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Opal Care Homes Ltd Reviews in Essex (99)

9.6

Opal Care Homes Ltd has a Group Review Score of 9.6 (9.617) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Opal Care Homes Ltd must have a Review Score.

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Review of

Aspen Grange

from P M (Son of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at aspen Grange for over two years. The staff have been supportive and understanding of her needs throughout this time. The level of care, both professional and friendly, has been outstanding. It feels as if the size of the home (number of residents and staffing ratio) is ideal
with Mum not being lost as just another resident.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you for your kind words, these mean a lot to myself and the staff.
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Review of

Aspen Grange

from Andrea P (Stepdaughter of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmum has been at Aspen Grange for some time now, and the standard of care that she receives is more than we could have asked for. The staff are attentive and friendly, and given the circumstances, my stepmum is happy and well cared for. There is plenty to keep her stimulated, and if there are
any issues we are informed immediately. As a family we are grateful for everything they do.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for your kind words, I will share your comments with all the staff, thank you :)
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Review of

Aspen Grange

from B B (Wife of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot find fault with the care he receives at this home
The staff keep me updated on any issues they come across with my husband
They call a doctor if he is unwell
Excellent care
His room is ideal for him,food is great
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for the lovely review, I will share your comments with the team.
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Review of

Aspen Grange

from I I (Sister-in-law of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother and I were greeted on arrival by cheerful and courteous staff. We were pleased to find our relative (resident) in the home looking comfortable and relaxed. She was also looking well cared for. The staff were admirably patient and kind in manner. The decor & atmosphere was clean, bright and
welcoming. We greatly admired the professionalism of all the staff we encountered.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for your kind review, your feedback will be shared with our staff.
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Review of

Aspen Grange

from Jennifer B (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Aspen Grange for just over a year. My sister, husband and I are very pleased with her care. She has a nice ensuite room, the carers are amazing, so helpful, and friendly. They look after her hygiene needs and make her laugh, and encourage her to sit in the lounge. Nearly all the carers
we see have been there since mum moved in. The nurses are great at keeping on top of her medical needs, even when she spits her pills out.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you for the lovely review, we are glad that you are all happy with mums care at Aspen Grange.
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Review of

Aspen Grange

from Roger O (Husband of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has now spent the first month in Aspen Grange. To date, I cannot fault facilities, management, carers, cleaners, cleanliness and comfort for the residents. Their food is adequate, with menus changing daily. There is a lovely garden with tables, chairs and gazebos for residents and families to
enjoy. Entertainment is provided most days. Dogs are allowed to visit also. My family and me are all in agreement, my wife is definitely in the right place to be cared for.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you so much for this lovely review, we are so glad you are happy and that your wife is happy living with us at Aspen Grange. I will pass on your lovely comments to the staff. Thank you
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Review of

Aspen Grange

from Andy B (Son of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my mother to Aspen Grange Dec 24. Since that move i have found the staff happily engage with my mother at various times of the day. they are very polite, helpful and caring towards my mother with seemingly no request to much to ask. They manage her diabetes well providing her with a well balanced
diet including fresh fruit each day. Although my mother is generally bed-bound, the staff make great efforts so she can now frequently have a proper bath.
Maintence is well attended to and the Home are quite amenable to hanging pictures etc on the walls for you.
The Home provide a variety of stimulating activities and events, even feeding the birds in the garden which she enjoys watching from her room window. The home is always clean and secure.
All in all, a much much better care home than the previous home in Chelmsford that Mother was in that was also more expensive.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for such a lovely review, I will share your comments with the team
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Review of

Aspen Grange

from K B (Power of Attorney of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step mother in law is being well cared for at Aspen Grange. The staff manage her dementia extremely well and she is much more happy and content than she was before she arrived at Aspen Grange. The staff go the extra mile to engage with her and provide activities which she enjoys.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for your lovely review, I will ensure that this is passed on to all the staff.
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Review of

Aspen Grange

from B C (Husband of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Aspen Grange is a very good care home
My wife is being treated very well
The staff looking after my wife care for her so well
I have no worries she is being look after
Wife seem happy and content
She is in the best place
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for taking time to complete the review, this is very much appreciated, thank you.
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Review of

Aspen Grange

from L G (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care and respect that my mum and my dad get in Aspen Grange. The staff are very kind and caring and go out of their way to do everything possible for the residents. I have never gone into the care home and had to say I'm unhappy about one thing as they are very well cared
for and would recommend this care home all the time.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you so much for this review. It is a pleasure to care for mum and dad, I will pass on your comments to the staff.
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Review of

Aspen Grange

from Alan F (Husband of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything and everybody is brilliant, friendly, helpful, and commendable. Two minor gripes that sometimes go unnoticed - she's often slumped down too far in her chair and frequently hasn't swallowed the dispersible medication. Both issues are usually dealt with promptly by the staff.
Reply from Caroline Walker, Marketing at Aspen GrangeThank you very much for your kind words. We aim to ensure our residents are safe, comfortable, and happy and I am glad our staff respond quickly when required.
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Review of

Aspen Grange

from Joanna W (Daughter of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a long-term resident and whenever I raise an issue with the staff regarding a request from my mother it is dealt with quickly and efficiently. The rooms are spacious and I find all the staff very helpful.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you for taking the time to complete a review, I will ensure this is passed onto the staff.
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Review of

Aspen Grange

from Angela B (Daughter-in-law of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Aspen Grange now for 4 months. Since going into the home she is eating, drinking and socialising in her own way with dementia.
She is washed and dressed every day which never happened when she had carers at home. The staff are the ones that have worked hard and been very
patient to achieve this.
The staff and manager are fantastic I cannot thank them enough.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for your kind words, I will pass these on to the staff, thank you again.
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Review of

Aspen Grange

from Carol N (Daughter of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently become a permanent resident at Aspen Grange. It has been a difficult time for me, but all the staff have been absolutely amazing and that has really helped with the transition into full-time care. She can be challenging at times, but the staff always respond with kindness and are
excellent at distracting her and engaging her in a discussion. My mum loves her dog, and she is always welcomed into the home to visit Mum.
The home is always clean and sweet smelling, and the food always looks good.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for taking the time to complete this review; I will pass on the lovely comments to the team.
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Review of

Aspen Grange

from J T (Stepson of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Aspen Grange is a care home offering full support for my Stepmother who has severe dementia and has been residing there now for almost 6 months. They are able to cope with her behavioral changes and provide good hygiene and personal care that fully meets her needs.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for taking the time to complete a review for us.
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Review of

Aspen Grange

from Jayne W (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was only in the home for 5 days before he sadly passed away, the care he received over this period was excellent, the manager of the home was very understanding and put our minds at ease, as we were very apprehensive about my dad going into a home, we couldn't have asked for better care for him,
l would highly recommend this home for any person suffering from dementia.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you so much for this review, it was a pleasure to meet you as a family and a pleasure to look after your father, it's just a shame he wasn't with us long.
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Review of

Aspen Grange

from Carol C (Husband of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved to Aspen Grange Nursing Home initially on a discharge to assess basis having been in hospital for several weeks with minimal support from hospital staff. After a few weeks at Aspen Grange my husband was supported to try walking (shuffling) again; he had his first shower in 2 years;
was supported to eat meals with the support of carers alongside other residents. All the staff made my husband feel so welcome it enabled him to settle quickly.
It was never the plan for my husband to move to a care home as we always wanted to care for him at home but the staff made the decision much easier to make and despite initial reservations it was the right decision to make.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you very much for the lovely review, we have all been amazed at his determination to succeed in trying new things again.
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Review of

Aspen Grange

from Sandra S (Daughter of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management and staff are so kind, warm, friendly and welcoming.
The care home is extremely clean and tidy with a very cosy feel.
The care and attention given to my mum is excellent.
Thank you to all staff.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you for the lovely review, it is so nice to see Mum coming out of her room now and taking part in the activities, she is a different person now to the lady that came to us 6 months ago.
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Review of

Aspen Grange

from B O (Son of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care service provider. Lovely care home, friendly staff, clean building. Plenty of activities for the residents. Wonderful food.
Reply from Sharon Thompson, Home Manager at Aspen GrangeThank you so much for this lovely review, I will pass this on to the team
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Review of

Aspen Grange

from F H (Daughter of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A thank you to all of the staff at Aspen Grange in Braintree. Our Dad was moved there after being fast-tracked out of hospital in July 2023 for end-of-life care. After a month in hospital, he was weak, dirty and confused. He was welcomed and cared for immediately in a nice comfy spacious room. The staff
built up a rapport straight away and realised that although he was very weak, he still had a good sense of humour. They encouraged him to eat and drink and helped him sit in the communal areas with the other residents. He thrived there although but after a while preferred his own space and to stay in his room - which staff always respected. Thanks to the care and the support of the staff he is strong enough to move back to his home town. He met with his consultant last who wasn't expecting to ever see him again - he said that one of the reasons he's still here is thanks to the care of the staff for giving him extra time to spend with family.
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