Care Homes Owned by Renaissance Care in Lanarkshire

He is given person centred support directly looking at his needs. We have been kept fully updated and involved in dads care.
The care staff are so attentive, they work as a team, are hugely approachable and always happy to help. We value the amazing role they play in dads life.
Dad is involved in thoughtful activities. There is 100% energy and excitement put in to organising and delivering events.
Croftbank is so welcoming and continually takes pride in the maintenance and comfort of the home.
Dad had lost his sparkle but now feels safe and with the excellent care and homely, happy environment we as a family are being given an opportunity to see dad shine again.

some wonderful staff and we have been made to feel comfortable making suggestions to further enhance my father-in-law's stay. We recently had an issue which could only be resolved by close liaison between Croftbank and the Medical Centre and it was concluded to our satisfaction (and gratitude) over a very short period of time. While families should quite rightly highlight issues which concern them it is also essential that we voice our appreciation to the staff who demonstrate empathy and care in a professional manner. In my experience to date I have highlighted far more positives than negatives. We feel confident we have chosen the correct home for a much loved man.

manage some peace in her final hours. Before this last period I discovered her flat on her back, soaking in urine and fluids from her legs, oxygen unattached and my poor mother in deep distress and discomfort. No answer to call bell so I got her semi comfortable before seeking out of staff. On speaking to clinical manager she denied the state I found her in trying to gaslight me to believe she had been fine and hour before which would have been 40 mins given the time I was with her. My mother went in this place for respite initially and unfortunately due to lack of nursing homes in the area we were stuck. From the start emails with our concerns went unanswered.

and fittings whic( making the home very welcoming!
I'd have no hesitation in recommending it to anyone!

support, compassion and professionalism to both Mum and the family during the weeks leading to Mum passing.

were fully protected. Beyond covid, the care given to my aunt by all the staff was fantastic - warm, caring, sensitive and full of empathy. It made her 5 year stay as comfortable and as happy as possible. The staff do a very difficult job well, with professionalism and integrity. It made me confident that my aunt was in a safe place and I didn't have to worry about her wellbeing. Sadly, she passed away peacefully in May 2025, but to the very end, the staff treated her with compassion, love and dignity.

I can honestly say, he was able to die in a dignified and comfortable manner.

I would like to thank every member of staff who looked after my Dad and my family, you were all amazing.

As a nurse, Rosepark Nursing Home has filled me with faith that all staff who are employed are dedicated and take pride in their role.

I would recommend Rosepark Nursing Home to all families who are considering an excellent nursing home for their love one.

She loves her little room with so many of her own things around her. Her door is open much of the time so that everyone who passes by can say hello and they do. She made friends immediately and they visit each other, share a dining table and go to activities and outings together. and at the end of the day she can close the door and cosy down with her TV. She has wi-fi so her family can chat to her - different folks every day on video calls (a boon for those with dementia). She just loves all the foods so beautifully cooked - old favourites and try something new. Wishlist-Shower in her room. All the staff are first class, friendly, welcoming and supportive of us too. What a relief.

care suited to her needs.
Many thanks.

further through greater involvement of the families which is a fantastic initiative and we wish her well.

I reported one of my mother's possessions had gone missing, saying to me "Oh, that? It was in the office, but it's not there now!” As if to say: not my problem.
I informed her that if it was not found, then the home would be responsible for replacing it. My poor mother didn't lose it, and the family certainly didn't lose it. However, her attitude was deplorable. I think she is high up? But know she is not the care home manager. I've never seen this woman with a smile on her face!
The other staff member, I just observed being very sharp with a resident, when he wouldn't (or couldn't) physically comply with her request (she got frustrated with him).

that anything is too much when I ask them for anything for my mum. The place is warm, hospitable, bright and modern, which makes you feel that the staff and home care about the residents in creating a nice place to stay. I've spent a lot of time here, chatting to staff, when I visit my mum and always get offered a cup of tea and a snack. It takes the stress and worry of where your loved one is, knowing that people actually care and that you're not just a number to be forgotten about. In what was a very stressful time, having to find a suitable care home for my mum, it's taken a lot of the worry and stress away knowing that my mum is happy in a caring and loving environment.