Care Homes Owned by Renaissance Care in Lanarkshire

My aunt is well looked after in this care home. Staff and management can't do enough. It gives our family peace of mind that our aunt is being extremely looked after. Highly recommend this care home. Best care home I have ever dealt with. All staff go above and beyond looking after our aunt. Thank you for the bottom of our hearts.

I'm hoping my aunt's carpet gets replaced since carpet is done. Apart from this, I can't fault the care our aunt receives.

My mother moved to Croftbank Care Home in November 2025 and from day 1 she was settled and comfortable in the home. She was very content and comfortable in her surroundings the staff made a great effort to make her feel this was her home. She enjoyed the activities especially where she could dance, she loved music and dancing was a great joy for her Cannot express my gratitude to you all for being so caring and empathetic to our Mother and to us as a family. So accommodating and compassionate in her final day we will be forever grateful to you all for your kindness and love. If I could give the carers a special mention thank you, thank you. You made my mums last months full of fun and laughter

The staff continue to support and look after my mother. She has been a resident now for some 20 months and in all that time my mother has raised no issues and I have been completely satisfied with the care and support provided.

Thank you to every member of staff for treating my Uncle with such compassion and respect. I couldn't recommend CroftBank House Care Home more highly.

Mum moved to Rosepark Care Home( Rosehill Unit ) in mid December due to a decline in her Alzheimer's Dementia and was instantly welcomed warmly by all staff. Her room is bigger than expected and has an ensuite wet room. The home is spotlessly clean and the meals are all cooked freshly. The staff in the unit are amazing with Mum and are able to settle her when she gets upset. The activities done with the residents are frequent and so suitable for the clientele. We couldn't have asked for a better place for Mum to be

This is a brilliant care home, the staff are all nice, My partner's Mother is getting looked after very well at Rosehill. The activities look great and getting the residents involved and taking them out which is brilliant. The relative page is great to keep updated and seeing photos and videos.

My mother lived in Croftbank House from March 2024 until November 25th 2025 when she sadly passed away. She was made welcome on arrival and within a couple of weeks changed from the nervous anxious woman she had become in her sheltered flat to her cheery, relaxed self again. The staff formed warm, caring relationships with my mother and she came to describe them to me as her friends. Mother was a picky eater at times and the staff always found alternatives that suited her when she rejected a meal that was initially offered. I was treated equally well and staff all knew my name and welcomed me on every visit with an update on mum's progress. The home is run with the attitude that never forgets it is the residents' home and personal touches are welcomed. I am very grateful to the staff for making the final months and days of my mother's life happy and peaceful.

John

My Mum has called Croftbank her home for over 3 years and she is very content there. I visit almost everyday and I am always met with friendly & attentive staff who now know my Mum very well. I believe the staff try their very best & endeavour to provide very genuine, personal care. There is always a good buzz & atmosphere with lots of stimulation & activities. The nursing staff are great and my Mum's diabetes control has improved with their consistent support. All in all, moving to Croftbank has been a positive experience for my Mum and all the family.

Dad had lost his sparkle but now feels safe and with the excellent care and homely, happy environment we as a family are being given an opportunity to see dad shine again.

My father-in-law has been in Croftbank for a matter of weeks. As anticipated there have been some basic issues which the family felt the need to highlight, as is the case with every care home. However, every concern or basic issue has been addressed to our satisfaction. As time goes by we have identified some wonderful staff and we have been made to feel comfortable making suggestions to further enhance my father-in-law's stay. We recently had an issue which could only be resolved by close liaison between Croftbank and the Medical Centre and it was concluded to our satisfaction (and gratitude) over a very short period of time. While families should quite rightly highlight issues which concern them it is also essential that we voice our appreciation to the staff who demonstrate empathy and care in a professional manner. In my experience to date I have highlighted far more positives than negatives. We feel confident we have chosen the correct home for a much loved man.

I could not recommend Croftbank Nursing home highly enough. I visit my friend who took up residence in May this year. He has had first class care and attention. It's a pleasure going to visit, the staff are so welcoming to family and friends.

Horrific experience for my mother and our family in the final months of my amazing mother's life. Management team abysmal. Palliative care sub standard. Communication awful from the start. Only due to myself being an experienced nurse and having close friend who are working in palliative care did she manage some peace in her final hours. Before this last period I discovered her flat on her back, soaking in urine and fluids from her legs, oxygen unattached and my poor mother in deep distress and discomfort. No answer to call bell so I got her semi comfortable before seeking out of staff. On speaking to clinical manager she denied the state I found her in trying to gaslight me to believe she had been fine and hour before which would have been 40 mins given the time I was with her. My mother went in this place for respite initially and unfortunately due to lack of nursing homes in the area we were stuck. From the start emails with our concerns went unanswered.

Mum is well looked after and the staff are caring towards her and always ask how I am too. Her needs are usually met promptly. There are many activities on offer most days and residents are encouraged to join in although mum chooses not to

I'd have no hesitation in recommending it to anyone!

My mum moved to Croftbank House in March 2024 and sadly passed away in May 2025..During her time there the staff were very helpful and caring keeping me updated regularly through their Resident of the day program and any other time required. I can't thank the staff of Croftbank wing enough for their support, compassion and professionalism to both Mum and the family during the weeks leading to Mum passing.

My dear aunt was accepted into Croftbank House during the first covid lockdown in 2020. It was a difficult time for us all, but for care home staff and residents, it was awful. However, Croftbank House went out of its way to ensure that family visits went ahead as safely as possible and that residents were fully protected. Beyond covid, the care given to my aunt by all the staff was fantastic - warm, caring, sensitive and full of empathy. It made her 5 year stay as comfortable and as happy as possible. The staff do a very difficult job well, with professionalism and integrity. It made me confident that my aunt was in a safe place and I didn't have to worry about her wellbeing. Sadly, she passed away peacefully in May 2025, but to the very end, the staff treated her with compassion, love and dignity.

If I could rate Rosepark Nursing Home 10 stars, I would.

My family were made so welcome every time we visited and Rosepark Nursing Home is spotless and a true home from home.

Sadly my Dad passed away but I can honestly say, he was able to die in a dignified and comfortable manner.

I would like to thank every member of staff who looked after my Dad and my family, you were all amazing.

As a nurse, Rosepark Nursing Home has filled me with faith that all staff who are employed are dedicated and take pride in their role.

I would recommend Rosepark Nursing Home to all families who are considering an excellent nursing home for their love one.

My sister has just completed her six month review, having moved into Croftbank in July24. Like many I'm sure, we her family worried how she would adapt to her new life having lived alone in her own house for some years. No need to worry. She often volunteers that she is so happy in her new surroundings. She loves her little room with so many of her own things around her. Her door is open much of the time so that everyone who passes by can say hello and they do. She made friends immediately and they visit each other, share a dining table and go to activities and outings together. and at the end of the day she can close the door and cosy down with her TV. She has wi-fi so her family can chat to her - different folks every day on video calls (a boon for those with dementia). She just loves all the foods so beautifully cooked - old favourites and try something new. Wishlist-Shower in her room. All the staff are first class, friendly, welcoming and supportive of us too. What a relief.

Many thanks.