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Care Home Owned by Renaissance Care in Angus

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8.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Renaissance Care in Angus

Only the locations & reviews in Angus for Renaissance Care are showing below.

View the details of all 19 locations (with 505 reviews) owned by Renaissance Care

Renaissance Care Locations in Angus (1)

 - Browse 1 Care Home owned by Renaissance Care in Angus
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Benvie Care Home
38 Benvie Road, Dundee DD2 2PE 
9.1 36 reviews
Benvie Care Home, Dundee, Angus
"My Mum is very well cared for in Benvie Care Home. Staff are all brilliant and very good with Mum. I cannot fault any of them Mum has…"   Read all 36 reviews
  • from £1,400 / week
  • 60 Rooms
Location Type Care Home

Benvie Care Home in Dundee gives residents a caring, welcoming home. Care home residents enjoy nutritious meals, fun activities and lovely garden spaces. Staff prioritise emotional and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Renaissance Care Reviews in Angus (36)

8.5

Renaissance Care has a Group Review Score of 8.5 (8.490) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Renaissance Care must have a Review Score.

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Review of

Benvie Care Home

from Sandra L (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is very well cared for in Benvie Care Home. Staff are all brilliant and very good with Mum. I cannot fault any of them Mum has been in here for over 2 years now and is very well settled I would not hesitate to recommend this home to anyone
Reply from Kirstene Feenan, Renaissance Care at Benvie Care HomeThank you so much for your kind words. We're delighted to hear your mum is happy and settled, and your recommendation truly means a lot to our team. Very best wishes, Renaissance Care
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Review of

Benvie Care Home

from Robert S (Son of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum iris has been resident since hogmanay 2025 she has settled in great and gets on well with all staff i cannot praise the staff enough for the care my mum is receiving. myself and dad are very happy with the home it's it always clean and tidy and we always receive a friendly welcome when we visit.
Reply from Kirstene Feenan, Renaissance Care at Benvie Care HomeThank you so much for your lovely feedback - we're delighted to hear that Iris, and the wider family, have settled into Benvie. The people at the home really are wonderful. Very best wishes, Renaissance Care
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Review of

Benvie Care Home

from Nikki M (Granddaughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran was a service user who passed away and myself and my family couldn't thank the staff and management for the love and care they gave my gran,the management after our loss was very comforting and caring with her beautiful kind words,they best home that was right for my gran,
Reply from Kirstene Feenan, Renaissance Care at Benvie Care HomeThank you so much for your kind words - it was truly an honour to care for your gran, and to support your family during such a difficult time. We wish you all the very best, Renaissance Care
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Review of

Benvie Care Home

from Janice L (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
As a daughter of a resident my mum has been in Benvie for over 2 years I have been in many times visiting her and find it hard to find carers residents sit in the lounge unattended the food is a disgrace for what they are paying for ie cauliflower cheese for dinner sandwiches and a packet of crisps
this isn't nutritious meals this is cheap food some residents are sitting with food down there clothes there is no interaction from staff no entertainment and a second hand mini bus that doesn't work Sits 6 people and the same people going on trips when the staff can be bothered taking them out.
Reply from Kirstene Feenan, Renaissance Care at Benvie Care HomeThank you for taking the time to share your feedback. We are disappointed to read about your experience - this does not reflect the high standards we set for ourselves or that were recently recognised in our latest care inspection report.

Benvie is led by an experienced manager, we will ensure your concerns are shared with her directly. She will carefully review the matters you have raised and work with you and the team to identify and implement any improvements needed to ensure a positive experience for all our residents. Thanks you again for your feedback, best wishes, Renaissance Care
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Review of

Benvie Care Home

from Lorraine R (Partner of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As Sam's partner I am totally happy with the care he has received. The staff have been very helpful to me and the care Sam has been getting is excellent. He cant do anything for himself and the staff have been at hand all the time.
Reply from Kirstene Feenan, Renaissance Care at Benvie Care HomeThank you for your feedback. We're delighted to hear that you're happy with Sam's care and support - the team at Benvie are really committed to personalised care and will appreciate your kind words. Very best wishes, Renaissance Care
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Review of

Benvie Care Home

from S B (Ex Family Member) published on 20 November 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Visiting an elderly relative found resident was left with food down her clothes. Staff were not easy to find. Taking into consideration they were probably busy. Although on one occasion found 2 members of staff in the dining room on there phones..
Don't think this is acceptable professional working
practices.
On the passing of this relative I did not receive a phone call or any communication of their passing away till 5 days later of receiving a phone call from social worker.
The domestic who helped me with her belongings was appreciated and the laundry assistant who attended her funeral was greatly appreciated.
I found any communication between myself and the care manager was not greatly received and was what I would class as being obstructive.
Reply from Kirstene Feenan, Renaissance Care at Benvie Care HomeWe're disappointed to hear of your experience. At Benvie, our dedicated team take great pride in providing compassionate and respectful care to all residents. Next of Kin are informed promptly and sensitively when a resident passes away.
We use a digital care planning system that allows our staff to record regular updates via mobile devices, ensuring each resident's needs are fully supported and documented.
We truly value your feedback and will take this opportunity to reflect and identify any areas where we can continue to improve the service we provide.
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Review of

Benvie Care Home

from R B (Son of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Benvie is a very friendly supportive home. All carers & nurses are very helpful making my father feel he belongs & is being cared for.
Reply from Kirstene Feenan, Marketing at Benvie Care HomeThanks very much for your kind words, we're delighted to hear your dad is happy at Benvie - the people there really are wonderful. Best wishes, Renaissance Care
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Review of

Benvie Care Home

from A Y (Son of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident now for four mths she has settled in well, she enjoys her interaction with "Benvie's" staff. She calls this her "new home" enjoys her food as it is excellent, as my mothers son, I am kept up to date, with my mum's progress, I am there to visit her six days a week and see
the effort Benvie's staff put into looking after my mother, zero concerns
Reply from Kirstene Feenan, Marketing Director at Benvie Care HomeThank you for sharing such lovely feedback. It's wonderful to hear your mum has settled in and feels at home with us. The team will be so pleased to know their care and efforts are making a difference.
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Review of

Benvie Care Home

from Marion D (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away on 28th August in Benvie Care Home.
She was tenderly and efficiently cared for at all times during her 10 month stay, but particularly during her final few weeks.
All staff were so respectful, caring and consoling to her and all her family. We shall miss them all.
Reply from Kirstene Feenan, Marketing at Benvie Care HomeThank you for your kind words at such a difficult time. It was a privilege to care for your mum, and we're so pleased our team could bring comfort to her and your family. We're thinking of you all.
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Review of

Benvie Care Home

from M N (Wife of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot thank Care Home Manager enough for the help she gave with my husband's emergency admission. She is exceptional in her role and support of resident's & family. Her warm, cheerful, friendly, enthusiastic manner sets the tone for a very positive, welcoming atmosphere throughout. Extremely impressed
by the entire staff as a unit. Highest praise for the care staff who helped my husband settle in quickly, treating him with dignity, respect, patience and personal interest. Cleanliness very good, testament to hard work. attention and efficiency of staff. The peaceful haven of the garden is a bonus, a very pleasant surprise to find it free of traffice noise in a built up area.
Reply from Kirstene Feenan, Marketing at Benvie Care HomeThank you for your kind feedback. We're delighted to hear about your positive experience - your comments about our team, the standard of care, and the peaceful surroundings are greatly appreciated and will be shared with everyone involved.
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Review of

Benvie Care Home

from I I (Wife of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is in Benvie Care Home around 8 months ago. From the beginning we have been seeing and receiving a very good care. Staff is doing amazing job and working hard. Rooms have got everything that patients needs. It's a very warm atmosphere in this care home. And its getting better from beginning
of this year very very satisified. Big thank you to all the staff and management.
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Review of

Benvie Care Home

from Elizabeth F (Wife of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with all at Benvie Care Home.
My husband is in very good hands.
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Review of

Benvie Care Home

from C H (Granddaughter of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My gran's end-of-life care was utterly appalling. I can't even describe the heartache this has caused me to witness being a carer myself. Tried to express my concerns with management, she was not interested and would not take my complaint seriously. I needed to go to care inspectors instead to reveal
that my gran didn't have an end-of-life care plan written out, pain management hadn't been managed properly, and gaps in paperwork an hour before passing, and when she's was in palliative care - 15 minutes checks were meant to be getting done, she died alone as no one called to tell us she was deteriorating and not one member of staff said we can stay until a young member of the family was told when leaving. Her mouth care was not given any of the times I was in. I was the one giving her mouth care. The list goes on. The article in the paper from August was my report to the care inspector. The level of care was heartbreaking, no apology from home. Every complaint I put in could not be upheld.
Reply from Lauren Kenny, Acting Manager at Benvie Care HomeWe offer our most profound apologies for your experience at the home. We know that elements of care fell below the standard that our residents and relatives should expect and that we are committed to achieving. We are working hard to make significant changes within the home to ensure we can re-establish a quality of care that we are proud of. We have already implemented a great deal of this over the last three months and have seen improvements made within all elements of care. We remain committed to providing the best possible care for our residents and will continue to work closely with all members of staff and our care partners to ensure the highest standards are met with respect and dignity at the core.
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Review of

Benvie Care Home

from Kathleen F (Wife of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleased to have found a caring environment for my husband who has dementia. He is contented and well looked after which puts my mind to rest.
Reply from Jessica Findlay, Admin at Benvie Care HomeThank you for your kind words. We are very grateful that you took the time to leave us a review.
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Review of

Benvie Care Home

from Daniel M (Son of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law and I looked after Dad for five years before he was admitted to Benvie Care Home and we are both most impressed with the level of care that he is receiving.
Reply from Jessica Findlay, Admin at Benvie Care HomeThank you very much for taking the time to leave us a review. We love to hear that you are happy with the care we provide.
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Review of

Benvie Care Home

from Eileen R (Wife of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident in Benvie Care Home for six weeks. He is in the advanced stage of Alzheimer's disease. He has settled in reasonably well and I find he is mostly happy and content. I find staff caring and respectful to him and myself.
Reply from Jessica Findlay, Admin at Benvie Care HomeThank you very much for taking the time to leave a review and sharing your experience with us.
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Review of

Benvie Care Home

from Tina F (Daughter of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Benvie Care Home for respite care after a spell in hospital. She was treated with the utmost respect and dignity by all staff, who were professional, friendly and extremely helpful. I felt nothing was too much to ask to help my mum settle into a new environment.
Reply from Jessica Findlay, Administrator at Benvie Care HomeThank you for your kind words. We are very grateful that you took the time to leave us a review.
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Review of

Benvie Care Home

from Eleanor F (Sister of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think a review is a great thing, it lets you know how your loved ones are getting on. Staff get to know their likes and dislikes etc. I have a brother that's been in the care home for almost seven years, he loves it and the staff are brilliant. I was very lucky to get my partner there also. He loves
the staff, food, care, and cleanliness and his room are lovely (homely). The management and staff are amazing.
Reply from Jessica Findlay, Administrator at Benvie Care HomeThank you very much for taking the time to leave us a review. We love to hear that you are happy with the care we provide.
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Review of

Benvie Care Home

from A R (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very grateful and appreciative to all the staff at Benvie Care Home for the care they provide for my mum.
Reply from Jessica Findlay, Admin at Benvie Care HomeThank you very much for taking the time and sharing your experience with us. The home is currently under refurbishment and we are hoping to have all rooms decorated in the new style within the next 2 months.
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Review of

Benvie Care Home

from Muriel R (Daughter of Resident) published on 20 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care provided. The staff are very good. Any concerns are addressed quickly. Dad seems happy there. Management and staff are very approachable.
Reply from Jessica Findlay, Administrator at Benvie Care HomeThank you very much for taking the time to leave a review and sharing your experience with us.
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Awards / Recognitions (0)

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