Care Home Owned by Renaissance Care in Angus

practices.
On the passing of this relative I did not receive a phone call or any communication of their passing away till 5 days later of receiving a phone call from social worker.
The domestic who helped me with her belongings was appreciated and the laundry assistant who attended her funeral was greatly appreciated.
I found any communication between myself and the care manager was not greatly received and was what I would class as being obstructive.

the effort Benvie's staff put into looking after my mother, zero concerns

by the entire staff as a unit. Highest praise for the care staff who helped my husband settle in quickly, treating him with dignity, respect, patience and personal interest. Cleanliness very good, testament to hard work. attention and efficiency of staff. The peaceful haven of the garden is a bonus, a very pleasant surprise to find it free of traffice noise in a built up area.

and happy to be there

of this year very very satisified. Big thank you to all the staff and management.

that my gran didn't have an end-of-life care plan written out, pain management hadn't been managed properly, and gaps in paperwork an hour before passing, and when she's was in palliative care - 15 minutes checks were meant to be getting done, she died alone as no one called to tell us she was deteriorating and not one member of staff said we can stay until a young member of the family was told when leaving. Her mouth care was not given any of the times I was in. I was the one giving her mouth care. The list goes on. The article in the paper from August was my report to the care inspector. The level of care was heartbreaking, no apology from home. Every complaint I put in could not be upheld.

the staff, food, care, and cleanliness and his room are lovely (homely). The management and staff are amazing.

My sister-in-law's room is to be decorated soon. Client care and dignity are always foremost. All staff are very supportive of family as well as clients. I would have no hesitation in recommending this home to anyone. Well done to all the staff regardless of status.

of the programme they had for entertainment and activities during the festive season. I am still very pleased that he is cared for in Benvie Care Home.

she deserved.
In Mum's final days we couldn't have asked for more support and comfort, not only to mum but, to all our family.
Thank you to everyone who works and is involved in Benvie Care Home.

have no hesitation in recommending Benvie Care Home.