Care Homes Owned by Renaissance Care in Moray

My husband is very well looked after in Meadowlark Care Home. He is a very fussy eater and the staff do their best to accommodate this by offering alternatives. We are able to bring in food for him to eat too. All members of staff from Management, Reception staff, Nursing staff, Team Leaders, carers, kitchen and domestic staff are all very friendly and approachable and any concerns are dealt with in a timely manner. Dogs are also welcome to visit residents. I take my Westie in every day he enjoys seeing every one.

Very happy overall, regards care - mum appears settled and happy, especially when there is music on. The staff are very caring and professional. Food is also good, we are often offered tea, coffee etc if we are there when the trolley comes round.

Meadowlark is a lovely place, very friendly and relaxed enough to have fun ! My husband would not be the easiest to care for but he is always very well looked after , he has a wicked sense of humour and loves to have fun and banter with everyone he is very happy and is always treaded with respect and kindness. It is so reassuring to know that he is being kept so clean as is the whole building always improvements going on in and outside. It is so important to us as a family that he is so well cared for in such a lovely place. Perhaps we don't get the chance to say thank you to the behind the scenes staff enough they provide such a vital service in what they do , so thank you ! we as a family are always made so welcome it is just home from home so important.

No complaints on that score.

My husband is very well cared for and is shown kindness and respect. Food of a high standard and served attractively. All staff are friendly and helpful. The home is kept clean and fresh at all times. Always decorated beautifully for special occasions such as birthdays, Christmas, anniversaries, burns day, Mother and Father's day, St Andrew’s day etc. Very satisfied with the care my husband receives.

When phoning for an update on how well Mum is settling in, nursing staff are happy to ring back and answer all queries linked to her physical and mental health and well-being. When we visit, all staff make us welcome and are happy to try and help with our requests to create a homely space for Mum. Given how difficult it is trying to find and retain staff in this sector, we feel lucky that Mum's care needs are being met and by such lovely staff.

My dad isn't the easiest of residents (!), but the staff at Meadowlark have never treated him with anything but kindness and consideration. There is a lovely, happy atmosphere in the home, and I have every confidence that he is being well looked after, with real attention paid to his individual preferences and medical needs. If there is a problem, we are notified immediately. First-class care!

My brother always talks about how good the food is. Also, the caring is exceptional. The staff are always there if you need a chat about your relation. All staff are a pleasure to deal with. Although my brother chooses not to take part in any activities, staff are always on hand if he needs anything.

Meadowlark provides excellent care to my Mother and she is well looked after by the staff in all respects. Her accommodation is comfortable, the food and drink are good, and the staff are attentive and treat her with dignity. The home is also very good at keeping me up to date on my Mother's situation promptly.

Meadowlark staff are the most caring people I have had the pleasure to meet, they cared for my mum whilst she was in care for 2 years or so right up until Mum passed away on the 29/04/2022. I cannot find a single fault nor seen any that would cause concern, in my own opinion Meadowlark care home is one of, if not the best there is. Carry on the great work guys so proud of you all.

I have nothing but praise and thanks for the wonderful care my mother-in-law received over the last 18 months she resided there. The staff went over and above the call of duty to make sure she was well cared for and looked after. Nothing was too much trouble. We could not fault their care or support.

It's never easy choosing somewhere for a loved one when they need specialist care, however, I would thoroughly recommend Meadowlark Care Centre in Moray as the staff there are exceptional and provide personal and professional care that is second to none.

My mother has been a resident at Meadowlark for 3 years now. The atmosphere is calm and welcoming and the staff are friendly and helpful. My mother needs particular help as she is blind and I feel that her particular needs are not always met as a lot of the staff can't themselves imagine the problems she has, e.g. a rug over the back of her chair, a drink not provided or out of reach, not being able to catch the attention of staff and her feeling of isolation. Aside from this, it is a well-run home with caring staff who really do want to help and care for residents.

Today, 14th December my Mum passed away after staying in Meadowlark for the last 2 months. Whilst upset at the loss of my Mum my fellow brothers and sisters are very happy that she was so well looked after in the last 2 months of her life by the very caring and sympathetic staff at Meadowlark. All of us have been very impressed by the level of care and compassion our Mum has received. I don't want to name individuals because everyone has been great but the senior nursing staff deserve special praise.