"Glencairn is a very welcoming the staff are really nice and friendly and make you so welcome they are well trained and work as a team…"
Read all 40 reviews
from £1,900 / week
26 Rooms
Location Type
Care Home
Glencairn is a beautiful residential care home providing a small boutique-style hotel service to residents. Located in the prestigious Grange area of Edinburgh, a short walk to the infamous Meadows ... Read more
"The move to Mathieson house has been a welcoming experience for my loved one. Warmth and genuine care towards her and other residents is…"
Read all 12 reviews
from £1,650 / week
20 Rooms
Location Type
Care Home
Mathieson House provides a supportive and relaxing environment for residents within a stylish and intimate boutique style care home. All rooms are tastefully decorated with en-suite facilities, many ... Read more
"I am very happy with the care my relative receives at Mathieson House. The home is welcoming and comfortable and the staff are friendly,…"
Read all 9 reviews
from £1,650 / week
70 Rooms
Location Type
Care Home
Letham Park provides exceptional nursing care for up to 77 residents within the charming and historic building. Catering for residents with a variety of care needs, the team is professionally trained ... Read more
Older Person CarePermanent CareRespite Care
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Dementia Nursing Care
Renaissance Care Reviews in City of Edinburgh (61)
8.3
Renaissance Care has a Group Review Score of 8.3 (8.324) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Renaissance Care must have a Review Score.
from Jacqui P (Daughter of Resident) published on 26 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The move to Mathieson house has been a welcoming experience for my loved one. Warmth and genuine care towards her and other residents is lovely to see with great support to understand her changing needs. My concerns about leaving my mum at first were dispelled as we were greeted, and all chatted over
a cup of tea.There is a homely feel in this beautiful building.
I know mum is in good, caring hands at a difficult time of life. Thank you.
Reply from Kirstene Feenan, Renaissance Care at Letham Park Care Home (Mathieson House)Thank you for your lovely feedback. We're so pleased to hear how happy and settled your mum is at Mathieson House, and that the wider family feels supported too. We're very proud of the warm, caring environment our team creates for residents and their loved ones. Very best wishes, Renaissance Care
from Donald C (Son-in-law of Resident) published on 21 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The Matheson House care team are a very professional yet homely support family who from the moment we arrived with Kathleen balanced care and interest in her personally with professional insight and knowledge. They are more than safe hands, they have the foresight to anticipate her evolving needs, the
empathy to respond to her kindly, plus the humanity to openly accomodate her family's involvement in her life with them. Kathleen's move there has been a godsend for her and the entire family.
Reply from Kirstene Feenan, Renaissance Care at Letham Park Care Home (Mathieson House)Thank you for your lovely feedback. We're delighted to hear how happy Kathleen and your family are with the care and support at Mathieson House. It truly is a wonderful home, filled with wonderful people. Very best wishes, Renaissance Care
from D P (Son of Resident) published on 20 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our initial impressions following my mother's relocation from a local authority care facility in England to Mathieson House have been exceptionally positive. We were afforded outstanding support from the care home manager, who expertly guided us through the particularly demanding process of transitioning
to Edinburgh from England. Upon arrival, the staff-including carers, nurses, and administrative personnel-demonstrated excellence, and these exemplary standards have been consistently maintained. The quality of care and attention provided has been so remarkable that my mother, who had been eager to depart her previous care facility, now perceives herself as a guest in a distinguished hotel and has settled comfortably, bringing considerable relief to our family.
My mother has established some good friendships among both staff members and fellow residents, all of whom have extended a most gracious welcome to her.
Reply from Kirstene Feenan, Renaissance Care at Letham Park Care Home (Mathieson House)Thank you for your lovely feedback. Our team is dedicated to supporting each individual to settle into the home, feel comfortable, and truly thrive, so we are delighted to hear that your mum has settled in so well and is happy with us here at Letham and Mathieson. Very best wishes, Renaissance Care.
from Dinah C (Sister of Resident) published on 20 May 2026
Submitted via Website • Report
Overall Experience3.0 out of 5
Having gone through a difficult time at the home in relation to the standard of care being offered, and communication between staff being dreadful things have begun to improve. However there is still more to be done. It appears to be going in the right direction.
Reply from Kirstene Feenan, Renaissance Care at Letham Park Care Home (Garden House)Thank you for taking the time to share your feedback. We value all comments and use them as an opportunity to continually improve the service we provide. Our experienced new management team is focused on driving consistency in care and support for both residents and their families. They are committed to creating a positive environment where residents thrive each day. They are dedicated to delivering high-quality, person-centred care and ensuring residents and their loved ones feel supported at all times.
from Diane B (Niece of Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Glencairn is a very welcoming the staff are really nice and friendly and make you so welcome they are well trained and work as a team nothing is to much for them my aunt is very contented and happy and is well looked after and management are are always on hand if you need a chat
from M M (Son of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Hi, thank you for sharing the minutes for the latest meeting. It is most welcome. I have had a couple of occasions when meeting Dad to take him out for a meal when there were no lights on in his room. I startled him awake. It would be useful, before dusk, if residents' bedside lights were switched on,
even if they are snoozing, so that the transition to wakefulness is not so abrupt. Many thanks Mike
Reply from Jozi Stables, Manager at Glencairn Care HomeThank you very much for taking the time to share this feedback. We're grateful for your kind words about the meeting minutes and for raising this important point regarding your dad's comfort. We're sorry to hear about the occasions when the lights were not on and understand how being startled awake could be upsetting. Your suggestion is very helpful, and we agree that a gentle transition to wakefulness is important. We will be reminding staff to ensure they consider bedside lighting before dusk, to support comfort and wellbeing of residents who require. Thank you again for bringing this to our attention and for your continued engagement, feedback like this really helps us improve the care we provide. Kind Regards, Jozi
from W L (Daughter of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has just been at Glencairn for a 10-day respite break. She has mobility issues and chronic spinal pain; sadly, she's also starting to have some cognitive problems. We were all impressed by the beautiful rooms and she settled in very quickly, helped by the cheerful, kind and considerate staff. We
were warmly welcomed ourselves and the carers and management are always ready to answer any questions that might crop up. Mum very much appreciated their support and enjoyed their company, and also commented on the good food. She was so comfortable there that we've chosen Glencairn for her long-term care, to start in a couple of weeks.
Reply from Jozi Stables, Manager at Glencairn Care HomeMany thanks for your kind words and feedback. We are very much looking forward to welcoming your mother back to Glencairn. Best wishes,Jozi
from Sue H (Daughter of Resident) published on 7 August 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I would like to thank the amazing team at Glencairn for the care and support they have provided to my father since he became a resident at Glencairn two months ago. During this time he lost his wife of 43 years and the team have been extremely supportive and compassionate.
All of the staff are thoughtful
and caring. The care seems excellent and there is always a warm welcome. The rooms are beautiful and spacious and well appointed.
Thank you to the manager and the team.
Reply from Jozi Stables, Manager at Glencairn Care HomeDear Sue, Many thanks for your review and kind words. It has been our pleasure to care for your father, he is a wonderful gentleman. We look forward to seeing you on your next visit.
from Vanessa M (Daughter of Resident) published on 30 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I continue to be delighted with the standard of care that my mother and step father receive in Glencairn Care Home.. it is always a pleasure when i am over to visit, the staff are with out fail kind and interested and engaged .. they are sensitive and caring which means i can sleep at night
The communication
is great and I am very very happy knowing they are being cared for so well
Thank you all
Reply from Jozi Stables, Manager at Glencairn Care HomeThank you for taking the time to leave us a review and for your kind words. It is our pleasure to have your mother and step father within the care home, who both continue to bring so much joy within our environment. We look forward to seeing you again on your next visit. Take Care
from I M (Niece of Resident) published on 4 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
The above care home runs very smoothly with staff nothing a problem to them. If I have it, it gets solved quickly. My opinion is that there's good running from the manager and the team. If anyone is looking for accommodation for their loved ones, I recommend this care home. They are looked after very
well. And treated with respect, and you know they are safe.
from Robert M (Resident) published on 2 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We have found the care home excellent. We have excellent comfortable rooms and the staff are all friendly and caring. My wife and I are in here together as I have very limited mobility because of Parkinsonism and my wife has early stage Altzheimers. There is a very good atmosphere of commitment among
the staff and the accommodation is excellent. We sometimes get tired of the food but it would not be different in other care homes. There have been some excellent outings, which we have enjoyed.
from Lindsay L (Daughter of Resident) published on 6 November 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Living so far away (New Zealand) from my dad, I am so relieved that he is being looked after so well at Glencairn. Thank you to all of the staff for providing the opportunities for the residents and for creating such a homely environment.
from Andy D (Son of Resident) published on 5 November 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My father has been at Glencairn for just over a year now. Glencairn has provided a very homely and caring environment for him throughout this time. This has been a great source of comfort for my sister and me.
I can say that the staff at Glencairn have been consistently supportive and considerate
and have encouraged my father to participate in events at the home and in particular, excursions which he has clearly enjoyed very much. I really can't praise the staff at Glencairn highly enough.
from S H (Daughter of Resident) published on 1 November 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother went into Glencairn for 4 weeks of respite while work was carried out on her flat. She was very unsure about going in and was certain it would not be a very pleasing experience. Instead, she has enjoyed the company, the activities and the food. She confessed she was nervous to go back to living
alone and asked to stay longer. She is delighted that this is possible.
from Sheila F (Resident) published on 15 October 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I chose to go into Glencairn Care Home for a week of respite following major surgery. I went in believing I would receive the very highest level of care and companionship as I recuperated and I was not disappointed. As a volunteer who had previously dropped into this home, sometimes to paint with residents,
sometimes to attend church services, I had observed from a distance how well cared for the residents were. I found myself part of a family who all shared the same high level of care, encouragement, thoughtfulness and friendship from a very highly trained team of staff, in all departments. Rooms were immaculate, food was excellent, presented as an attractive offering to the most reluctant appetite. The care was superb. I have no hesitation in recommending Glencairn to anyone as an excellent, peaceful and caring home from home.
Reply from Kirstene Feenan, Marketing at Glencairn Care HomeWe're so glad to hear that you enjoyed your time at Glencairn and delighted that your recovery is going well. Please do stop in any time you are passing, there's always a hot drink and a friendly face ready to say hi. Best wishes, Renaissance Care.
from Siobhan M (Niece of Resident) published on 9 September 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Glencairn is a lovely, welcoming Care Home and oozes happiness and compassion. The building is beautifully presented and my aunt's room caters for her every need and is kept spotless.
The staff are a credit to their profession and work hard to maintain a happy and caring environment where the dignity
and well-being of residents, is of the utmost importance.
The management team are relentless in offering a first-class service to residents and relatives with their hands-on approachable style, ensuring relatives/friends are kept up to date with all issues of care and hospitality. Communication and transparency is excellent through verbal and online meetings and newsletters.
Although I am not as regular a visitor as my sisters, my visits endorse the above comments on every occasion.
from Claire M (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
As a family, we are extremely happy with the quality of care given at Glencairn. My mum has Dementia and after going around many care homes, Glencairn just felt right. The staff are excellent and really get to know the residents and the families who visit. Nothing is too much. The activities and trips
out are great, family members can also go along and join in with both.
I would definitely recommend Glencairn, where there are high standards and exceptional staff.
from Martin C (Son of Resident) published on 11 July 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
It's never an easy decision to place a relative in a care home but when my mum was diagnosed with dementia and my own health situation required a lengthy recovery to find Glencairn was a relief. I can't praise Glencairn too highly, the care given to my mum is excellent. The staff are wonderful and caring
in every way. Standards throughout Glencairn are first rate and I couldn't wish for my mum to be in a better environment. The food provided is freshly prepared and of the highest standard, communication from the staff regarding Mum's condition is also to be highlighted as very good. The activities throughout the week for the residents are also excellent be it word games, painting or visiting musicians etc. The high standards throughout from the management and staff are wonderful and welcoming to all. Glencairn is highly recommended.
from Stephen M (Son of Resident) published on 29 April 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
I last visited my mother at Glencairn in February 2024, with my dad, when I was back for a visit from my home abroad. I was able to see her each day for a week and observed how the home is run, meeting many of the staff, too. My mother has dementia and the empathy she receives from the staff and fellow
residents is wonderful to see. I feel reassured that she's being treated well and that the care is tailored to her needs. Her room is tidy, fresh and offers a lovely view towards a particular hill, which is a familiar landmark to my mum, having lived so long under its famous crags. Glencairn is the best place she could be.
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