Care Homes Owned by Strong Life Care Ltd in West Yorkshire

The staff is very helpful; food is very good, the staff will do there best to help the resident, food looks good my husband enjoys it. It's also clean and tidy; washing there cloths is great overall much better than I thought it would be

In the last few days of my friend Stuart's life the staff were amazing not only with my friend but also with his family, staff kept on checking to see if Stuart was comfortable and if we needed any thing, they supplied us with drinks biscuits and sandwiches they went beyond what was expected, it was really appreciated and made thing's a little easier for us. All the staff should be proud of themselves for the service they provide for the residents and family, so a big thanks to you all and if you need care yourselves in the future may you be treated the way you treated my dear friend Stuar

Janice, tea, dinner lady, is exceptional as well. Found Willow Bank provides an exceptional level of care and respect to my mother. Maggie who provides the entertainment as well as helping other staff when required is exceptional. She just engages with all of the residents, just doesn't let them sit there. Also the food as well as the care is very good, including hairdressing, nails, that are taken care of. I can't pay Maggie as well as Janice (tea, dinner lady) enough praise, not just a job, it's a vocation to them.

A home that cares for the residents. The staff are caring and efficient. My wife has been a resident for nearly 2 years and has received excellent care during that time. She is unable to do much for herself now, but is always clean and tidy and appropriately dressed.

My wife was admitted to Willow Bank from hospital so cannot comment about value for money, but the carers were very good and looked after her well she needed feeding well the carers did if I was not available. She had a soft food diet which the chef made to look appetising. And there were activities planned for every day the home needed a touch up but the staff were wonderful

I'm impressed with the level of care for my father in law. The staff are friendly and will try their best to help in any way they can to assist him, whether it is with food choices, or making his room more comfortable. The whole place is very clean. They are attentive to his needs.

Since my father has become a resident at The Manor, I've had no reason to worry, knowing my dad is in good caring hands, staff throughout all roles/positions have been fantastic from day one of enquiry to now. Paulette is a fantastic manager, Charlotte who helped move in, also very helpful + informative. Chris in maintenance, to all the staff whose names I haven't all learnt yet, Dammi, Chris, Nicola, Jamie, Aneci, Kelly and Sophie to name a few. The take over unnoticeable at this time, myself and my sister Louise are very happy. Thank you.

Our friend was moved in August to Willow Bank, N.H. Upon arrival we were made welcome by the receptionist and by all the staff. The home is well kept, clean, comfortable and well presented. The rooms are light and airy, decorated nicely with practical amenities. It is a smaller home with delightful grounds and enough parking. On the whole a very pleasing atmosphere and experience for both residents and visitors.

Attended the Gala day which I really enjoyed it was a lovely way to network with other residents and their families, all the residents who came out were having a lovely time too, and it was nice to see some of them helping on the stalls. Maggie and all the staff did an amazing job and worked so hard but the outcome was worth it a very enjoyable afternoon looking forward to the next one.

Overall this is a great place and grandma is well cared for

Overall I am happy with the care and support my mother receives, However there is a marked difference between mid-week and weekends. I appreciate this will be due to a reliance on Bank Staff over weekends. On weekdays when there are more regular staff the differences are negligible.

I would like to say Willow Bank are really lucky to have Maggi for the activities. She was brilliant at the summer fair, and she is really good with the residents; she always makes time for them all. She has lots of patience. She's a star worker.

Staff are very friendly and helpful to the patient to settle in. Not always easy when the person has always been independent. You can ask them anything. Plenty of activities to do for the patients. Mother in law only been here a few weeks so hopefully in time she might join in some activities. Room is nice has everything you need. Food lovely.

A few problems but only minor ones & they are being reviewed as they are mentioned. Overall the staff do their best most of the time.

Thank you for a wonderful day

Manor Park Care Home have looked after my husband Chris W for the end of his life with cancer, he suffered a horrific time + Paulette to her staff have looked after him Royal and he was hard work even to the end, I would reccomend Manor Park to anyone for there family or loved ones gave me my husband 100%. From entry to dieing can't thank them enough.

Mum is happy here and has some lovely relationships with the staff who are always happy to help. Mum been happy means so much

no ratings from me. But I've had to put one to continue

As a family we could not have managed without the love & care your staff has shown us.

My mum has been here 4 years and I have to say she has been very happy and well cared for, the staff go that extra mile to make sure she is comfortable, this last couple of weeks my mum has declined quite a lot and everyone at the care home have been very supportive of my mum and I , some even going that extra extra mile with us , I will always be grateful for making not just mums but my experience pleasant, knowing I can go to work and not be worried because all staff really do care.